All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 11, 2022

Therese, was very effective and prompt in her help. 10/10 ..................................................................

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! Cheers, Kevin

5 / 5 Share

Dec. 13, 2022

The support i received from (Therese) is more than perfect, she's awesome and one of the best customer service i have ever seen. And for the second time i needed help (Arianne) gave the best service, i appreciate the best customer service you provide, keep it up.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Dec. 11, 2022

Paul was really helpful and responded very quickly! I really appreciate the great customer service and help. Free and extremely useful app. I can't wait to utilize it for my shop!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

paul was such a great help and replys fast! app is easy to use

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

It is exactly what I was looking for and when contacted the customer service is very good and quick :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 10, 2022

So far, customer service has been beneficial!! I called to get their rivo logo removed from my pop-up and they removed it right away, they also made recommendations to improve my website.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 10, 2022

app is very easy to use and the support was helpful. I'd recommend to anyone looking for a quick way to get popups on their site.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

The app works smoothly and delivers exactly what was advertised! Great customer support too! I couldn't do it without them

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that you like our app and services! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Dec. 10, 2022

One of the best popups I have ever seen. I will highly recommand. Even chatting with their team was also the nice experience. Thank you so much Team Rivo for full flagship experience.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 10, 2022

Excellent help and very kind! Lance done everything I asked and even helped me by adding in extra features without asking all for FREE!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

5 / 5 Share

Dec. 10, 2022

My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

Excellent customer service from Yaci! The app works well and it was very easy to install. Very pleased!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to leave a 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

very helpful and quick response ! love the app so far, plan to use it I. the future and recommend people to use it !

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app so far! Your positive feedback and review mean the world to us. If you have any further questions or experience issues along the way, please feel free to let us know. Thanks, Kevin

5 / 5 Share

Dec. 10, 2022

Great App, very useful and important to have. Excellent customer Support , but Jel was superb and beyond excellent she is great

Using app

About 2 months

Total reviews

12

Average rating

4.7

Developer Reply

Awesome! Thanks for the 5-stars! If there's anything else we can do, just let us know. 🌟 Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

Yaci was sooo nice and so helpful 10/10 for her. fast and she add some more options to my account :)

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 10, 2022

Yaci was so helpful and knowledgeable. she made the app very user friendly for me. thank you Yaci. i would recommend this app 10 times out of 10

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 10, 2022

Pete was super helpful with any concern I had. very attentive and showed lots of interest in helping me in any way. the a great app with great costumer support.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any further questions or need help along the way, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

5 / 5 Share

Dec. 10, 2022

Great service fast response highly recommend. Very respectful and was determined to get the job and also input a few tips for my online e-commerce store. Thanks again

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

5 / 5 Share

Dec. 9, 2022

they were super helpful and got tings working for me straight away, along with some other helpful tips.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! So glad that you are happy with our services! Thanks for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 9, 2022

Abby was great, She was super helpful and gave great advice about some changes I should make to my store!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! and we truly appreciate you leaving a 5-star review! Thanks, Kevin