TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#10,039
All reviews
Review RSS Feed
July 26, 2022
Aplicación ideal para el primer contacto con tus clientes. La atención es pronta y muy buena. Sin dudas recomendaría el servicio.
¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! 🙌 Saludos, Kevin
July 26, 2022
Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 26, 2022
So far, so good. Easy to set up, easy to customise and Arianne was very helpful. Free and branding is removed once you've used the chat :)
Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the app's setup process and our customer support. 🤩Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin
July 26, 2022
App che funziona alla grande, gratuite e con servizio clienti ottimo e molto gentile. Grazie Paul per l'aiuto!
Grazie mille per aver scelto la nostra app! Se hai altre domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Cordiali saluti, Kevin
July 26, 2022
Easy to set up app and great customer service. My questions were answered instantly! Thank you so much Paul!
Thank you so much for the 5-stars! 🙌 We are always here for you anytime you need us. Best regards, Kevin
July 26, 2022
PAUL, THE CUSTOMER SUPPORT DUDE WAS AMAZING, KIND AND HELPFUL! LOOKING FORWARD TO MORE OF HIS SERVICE
Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 Let us know if any further questions come up or if we can help along the way. Much appreciated, Kevin
July 26, 2022
Paul was a great, and friendly help. He assisted me with everything to ensure my pop up ad was looking good.
We truly appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin
July 25, 2022
Pete was amazing! so so professional and such a great help with what I needed! Went above and beyond for me and my small business. This is a fabulous app!
We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin
July 25, 2022
Pete was beyond helpful! He answered my questions and even suggested how to improve my store. He even tagged my account as VIP, so I'll get priority chat response times anytime I need help! This was my first experience chatting with support, and it was definitely a great experience!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much! 🌟 Cheers, Kevin
July 25, 2022
Using this app for my email pop-up feature and Pete helps me not only set this up but also recommend me other tips to beautify my store. Highly recommend!
Thank you for the awesome review, and for recommending us to the Shopify community! We greatly appreciate you using the app! 🙌 Cheers, Kevin
July 25, 2022
fantastic Help & Support from Rep Arianne, highly recommended, Really useful cant wait to see benefits
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the community! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
July 25, 2022
Pete was very helpful. Great App so far, with great customer service. Easy to use and highly recommend.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 24, 2022
Pete was amazing, provided top tier customer service, and made a very good recommendation on how I could improve my website, he made the whole process super simple and easy and for that I thank him, and the app for providing such a good deal for free, you cant go wrong with using this app!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
July 24, 2022
Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme. Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet. On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge. Man fühlt sich wohl.
Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin
July 24, 2022
Absolutely fantastic customer service. Apps are all straightforward to set up and the team is more than happy to help fix any issues I had.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
July 23, 2022
Vicky was so quick and helpful. Really professional. I couldn't have done it without her. I highly recommend her and this service!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
July 23, 2022
I found what i was looking for, i wanted a pop up app for my store. it is easy to customize. Customer Service is on point. Maria answered right away my request and even gave me some advice.
Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
July 23, 2022
Was checking on this App and have a few queries on it, Pat who assist me over the chat was AWESOME - very easy to communicate with a swift response and action! All the best!
Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Much appreciated, Kevin
July 23, 2022
Helpful customer service. The Pop-up looks great on the website. Thank you for helping me with my request!
So pleased that we were able to help you with your request. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
July 22, 2022
The app is super simple and easy to use! I'm liking it so far. Also, I spoke with Vicky from customer support to remove the app branding on my pop-up and she was extremely sweet and helpful!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin