All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 8, 2022

good stuff avec le service a la clientele , tres rapide au niveu du service qu'il m'ont rendu pour mon site

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour ces mots gentils! 🙌 Nous sommes toujours là pour vous chaque fois que vous avez besoin de nous. Bravo, Kévin

5 / 5 Share

Dec. 8, 2022

So easy to install and use. The customer service is amazing! Shout out to Jel for being so helpful and insightful. I would recommend this app to any business! :)

Store

My Store

Using app

About 1 hour

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Dec. 8, 2022

very helpful and got the job done in 3 minutes! But is a bit annoying that i have to write 100 characters to complete the survey ;)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

So helpful, helped me set up the app perfectly. Also gave me a few ideas. Amazing assistance god bless

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with setting up the app. If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

The customer service is amazing Jel was very helpful and quick! Setting up the pop up is pretty easy and quick. Thank you Jel

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

Jel was absolutely amazing chatting to and made my life so easy. Very helpful and gave good suggestions as well. Thank you. I am glad I chose Rivo.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

Fantastic customer support! Rivo seems to be very professional app developer with great support and fantastic apps.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

Amazing customer service! Super friendly and fast to help. Looking forward to seeing how the app performs.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our customer service! Thank you for leaving a 5-star review! Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

Everything turned out excellent, I had a great experience. Overall, great app and even greater staff. :D

Store

X-Crew

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Dec. 8, 2022

Best support staff I've seen till now! I only had a small doubt regarding usage of the Rivo and the staff helped me with many problems which I didn't even noticed. I really appreciate it!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 8, 2022

Einwandfreie Bedienung. Komplett kostenlos und dazu auch noch ein extrem guter Kundenservice. Kann man nur empfehlen! Therese hat mir super schnell weitergeholfen und hatte wichtige Tipps auf Lager!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für die wunderbare Bewertung! Wir wissen es zu schätzen, dass Sie uns helfen, das Wort über uns zu teilen! Ein Hoch auf den Erfolg für Sie und Ihr Unternehmen! 🙌 Alles Gute, Kevin

5 / 5 Share

Dec. 8, 2022

Great app. Therese also did an amazing job with her customer service, helped us out alot! We love it! Thankyou so much

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

ottima app, facile da configurare, semplice da comprendere, aumenta il tasso di iscrizioni al tuo estore. Ho ricevuto un supporto immediato super professionale dal loro customer care, Mica mi ha guidata attraverso il processo e ha fornito anche molte indicazioni utili su come ottimizzare il mio store. Consigliatissimo!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin

5 / 5 Share

Dec. 8, 2022

Für eine kostenlose App toller Service (Danke Mica) und sehr viele Funktionen. Ich bin gespannt auf die Reaktionen der Kunden.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und vielen Dank für die 5 Sterne! Wenn Sie Fragen haben oder wir Ihnen auf dem Weg helfen können, können Sie sich jederzeit an uns wenden. Gerne helfen wir auf jede erdenkliche Weise. 😊 Beste Grüße, Kevin

5 / 5 Share

Dec. 8, 2022

I was struggling to remove the branding and contacted support (Mica) - the issue was resolved in less than 3 minutes. Great service!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

Klasse App. den alte Pop Fenster von uns kann nur in der Desktop version gezeigt. Wir haben lange Zeit nach einen, der auch in Mobilefunkversion gezeigt werden kann. Wir haben rivo gefunden und bereits installiert. Wir sind ganz zufrieden mit dem. Danke sehr!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie sich für unsere App entschieden haben! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

5 / 5 Share

Dec. 8, 2022

great service! Mica was quick, efficient, and a joy to talk with! The app Itself is also great so far! Of course, I will update if anything changes but "Above and beyond!" is the review for now!

Using app

6 days

Total reviews

4

Average rating

4.3

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 8, 2022

yes worked very well tested it out, and mica helped me she was amazing. I really recomend working with this app and MIca.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 8, 2022

It was really easy to install, and the standard template provided is what I was looking for. Great customer service. Helped me in removing the "Powered by Rivo" message on pop-up for free.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Dec. 8, 2022

Abbie was more than great. She gave me extra features and tips for my store. Very kind and helpful!!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin