All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2022

Online customer service is friendly and active, willing to take the initiative to understand the content and requirements of customers, recommend ~

Store

MOXOR

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Your praise and kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Kevin

5 / 5 Share

July 22, 2022

Works very well and meets all my needs. It is very responsive. It is a cool software. I would recommend it to everyone. It's really great!

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are super excited that our app meets your needs! Thanks so much for the positive feedback and for recommending us! ✨ Best wishes, Kevin

5 / 5 Share

July 22, 2022

We getting very good use out of this app and customer service is great and fast. Would recommend to everyone

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! We appreciate you using the app. 🙂 Much appreciated, Kevin

5 / 5 Share

July 22, 2022

first class app and service. amazing that it is free. easy to use for beginners and no hassle and fake billings

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and review! 🎉 All the best, Kevin

5 / 5 Share

July 22, 2022

AA, was very helpful and informative!! Took care of everything I asked for in no time, even offered some suggestions. I'm new to starting up my online store so even the smallest suggestion can make a big difference thanks AA

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

July 22, 2022

Customer support is awesome! Very easy to use and looks professional. Recommend to any Shopify store

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 21, 2022

Great! Chat person was really helpful. Thanks again for providing a really good free app for pop ups.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 21, 2022

Pete was amazing! Answered all my questions. Even provided additional and helpful tips. I would totally recommend this service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So excited that you are happy with our services! 🙌 Thank you so much for recommending us to the Shopify community! Best wishes, Kevin

5 / 5 Share

July 20, 2022

Great assistance getting started. Very helpful!!! I look forward to getting more and more emails and helping customers.

Store

SkyGOAT

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for using our app and for leaving a positive review! 😃 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

July 20, 2022

Great service with a smile and happy engagement! Not only did she take care of my request, but also provided useful info and tagged us in social! THANK YOU!

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 20, 2022

This app is on point, and its FREE. You can even customize the CSS of the popup to personalize it however you want. Whats there not to love? The customer service response is within minutes, and they are not only super helpfull, they are FUN to talk to!

Using app

About 2 hours

Total reviews

4

Average rating

3.5

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 20, 2022

Arriane was amazing! She made sure that my concern was addressed and even went beyond what I asked for. Great app, amazing support :) Thank you so much!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that you had a great experience with our customer support. We greatly appreciate you leaving positive 5-star feedback! If there's anything else we can help you with, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

5 / 5 Share

July 20, 2022

One of the easiest pop up apps I’ve used! Paul was super helpful and such a fast reply! Super friendly and bubbly as well!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 20, 2022

This was super easy to install and use. I was expecting an automated chat bot, but I spoke to a real person (Pete) who even made suggestions for how I could improve my store conversions! Very helpful. Wish all help was like this!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process and our customer support. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Abbie is the best support I have ever met. She is extremely professional and always responds immediately to my questions.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 19, 2022

Abbie helped me and also provided a lot of awesome feedback. I really appreciate her help. She is very professional!

Store

KONPOTO

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. Cheers, Kevin

5 / 5 Share

July 19, 2022

Arianne was such an amazing help! She removed the branding from my pop up fast, and I'm already loving the customization. clean and simple way to collect Emails for my Shopify store!

Using app

26 minutes

Total reviews

4

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Arianne was not only super helpful, but a pleasure to chat with as well! The app seems easy to get set up on our site too- thanks Rivo!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! If there's anything else you need, just let us know. 😊 Best wishes, Kevin

5 / 5 Share

July 19, 2022

Adrienne was extremely helpful! The app is pretty seamless and easy to deal with. Well worth the download.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Ho trovato questa applicazione navigando nel menù , delle applicazioni , lo trovata molto interessante e ho deciso di installarla , mentre sistemavo il mio pop-up , mi ha scritto il super competente Paul in chat live è stato super professionale e super esaustivo che dire app super e servizio clienti super top , grazie Paul del tuo aiuto !

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, soddisfare i nostri clienti è la nostra priorità numero uno. Ciao, Kevin