All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2022

I had a great experience on the website and Abbie helped me out a lot. She gave me tips on how to improve my website and gave me VIP features for free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

This is the first time I use an app with an exceptional service from Abbie. She even added an extra feature without me asking and even like & follow my page for supporting. This is what real customer service is! Need more Great App & Service like RIVO!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Very great and useful app. the customer support is so friendly. Lance was very professional and nice. He even added a few extra features without me asking. I recommend them for sure.

Store

Amenel

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Works great, looks great and the customer support was very helpful while setting it up and getting it to look exactly like I wanted.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Had a great chat with Abbie. She was very helpful and attentive to what I needed. Her responses were professional, friendly and on point. I hope to speak with her again if I need assistance in the future.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 7, 2022

They were fast and I love how well it turned out on my website. It is also an incentive for new buyers on my website, and I have it thanks to them! Thank you very much!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Great app and the customer service is EXCELLENT! Abbie was so helpful and help me with everything I needed and much more. Customer service was fast, friendly and above and beyond. Thank you Abbie, you are GREAT!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Good customer service! The app is very easy to use and the staff have a good sense of humor! I recommend.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our customer service! If there's anything else you need, just let us know. Thanks, Kevin

5 / 5 Share

Dec. 7, 2022

Easy-to-use app, clean and professional looking. Also amazing quick-responding customer service! Highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Exceptional service from Abbie. Handle my request super fast and offered to advise on a couple of things on my site. Super friendly and helpful.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 7, 2022

It is easy to use and the customer service was great. I wanted to see what other products they offered!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our app and services so far! If you have any questions or need help along the way, please feel free to let us know. Our team here at Rivo will be delighted to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 7, 2022

Great experience and support really appreciate it, the team was very nice and so helpful, they even helped me with my store ideas.

Using app

17 days

Total reviews

7

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Great help, smooth and easy plug-in, and setup. 10/10:) - Yagi Team

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you leaving 5-stars! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 7, 2022

I got great customer service from Jel:) She's so sweet. Actually, I can believe that this service is free. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the wonderful feedback and 5-star review! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Exactly what I needed after having bad experiences with other companies providing the same but charging high subscription fees. Thank you Jel and Rivo for this great app ⭐️⭐️⭐️⭐️⭐️

Store

APLTD

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app is exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

good performance delighted wi the app and great support! Customer service is very kind and open to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services! 🙌 Thank you for leaving a review! Cheers to success to you and your business! Best wishes, Kevin

4 / 5 Share

Dec. 7, 2022

I haven't had the app for long so I can't say much but customer support is top notch. Very responsive, helpful and friendly.

Store

VCurv

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi VCurv team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Very very helpful and general all round lovely lady, was amazing with getting things setup and easy to work with. Would defo recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Customer service is super fast and helpful. App is easy to understand and set up with a lot of options. And what's best, it's free!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Pete's customer service was really awesome with his quick response time. Even had me cracking up with a little laugh because of the funny emojis he use and I love it. Thank you very much Pete!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Thanks, Kevin