All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Dec. 7, 2022

Quite good. The customer service is prompt and helpful. The app is also quite easy to use. Plus, it's free.

Store

IFEBOB

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Very useful and helpful shopify plugin, highly recommended, helps to increase conversion rate by 3%, add more subscribers. Thanks Pete‘s help, very professional and patient!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the wonderful review! 🎉 Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Mica is really helpful and advised some great tips when the free app meets such great services, everyone should come and try!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

5 / 5 Share

Dec. 7, 2022

ive tried multiple popup apps. sometimes, simple is best. for some reason with my a/b testing i get the best CTR with rivo popups. dont ask me why, it just works. and its free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app! Thanks so much for the 5-stars! 🤩 All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Recently downloaded the app and reached out to support for help. Mica went above and beyond to help me with my concern! Totally recommend this app. Great customer service!

Store

maa.muh

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Great service provided by Abbie to me in setting up the popup app. Hopefully will allow me to build my email marketing list and best of all the app is free. Thanks Rivo and Abbie.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

So glad that we were able to help set up the app. 🤩 Feel free to reach out to us anytime if you have any further questions or if we can help in any way. All the best, Kevin

5 / 5 Share

Dec. 7, 2022

This app is amazing for all the free feature they offer! i was assisted by Abbie and she was amazing at helping me out and even giving a small suggestion to my shoplifty store for better customer retention. She rocks!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Easy to configure. Provides great pop-ups. Fully customizable. I appreciated the support in the chat and the removal of the branding in the widget.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 😃 Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

Wonderful customer service. I was attended by Abbie who helped me a lot. All very fast and easy. Thanks

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

I love Rivo! The representative was so helpful and gave me suggestions for my website. I really appreciate all of his assistance since my store is new to Shopify.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 6, 2022

Excellent customer service and easy, intuitive interface! Can't wait to integrate into my brand new shop!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and 5-stars! If you have any questions along the way, please feel free to let us know. Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Abbie was of great help, answered all of my questions though roughly. Interface is simple and sleek. Very easy to maneuver. Would recommend to people as a low cost entry app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

First off, thank you so much for such a wonderful customer service experience! Abbie is the absolute BEST and I loved how she handled everything from my question to giving me some tips and tricks. YOU have an WINNER on your team! Abbie, thank you from the bottom of my heart for being so wonderful. Brandi M Dickerson BMD's Morning Glory Boutique

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Abbie was the best she was reallllllllllllllllllllly realllllllllllllllly Great!!!!!!!!! awesome!!! more Abbies needed

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Super attentive and helpful team. Easy install process and very easy to setup and getting running. Highly recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Dec. 6, 2022

Easy and good experience. Pete contacted me right away to help with installation and features, and all went easy. Recommendable

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

Awesome! Chatted with Jel and she was great. suggested some great ideas to make my store better. Went out of the way to add value!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 6, 2022

I am new to the app, but so far it looks great. The customer service is impeccable and Pete was uber-responsive and addressed my questions and suggested helpful improvements. Thank you, Pete!

Store

AGHORI

Using app

About 22 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team will be delighted to assist you. ✨ Best wishes, Kevin

5 / 5 Share

Dec. 6, 2022

Listen, Pete is the bomb. A free app and they will remove their branding with a simple chat. Pete added a couple other free features where I can add my logo to popup box, I haven't figured it out yet but it's nice to know it's there. If everyone is like Pete in this company then you need to use the app.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Thanks, Pete for the assistance. If this is really a totally free App with such great customer service then you guys deserve 100 stars.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin