TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#108
All reviews
Rating Breakdown
Dec. 2, 2022
This is perfect for the pop-ups I need and the best part is the support is awesome and the app is free.
We're so excited that you like our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Dec. 2, 2022
awesome customer service with great personality . was very helpful and fast ............................
Thank you so much for the 5-stars! 🌟 Cheers, Kevin
Dec. 2, 2022
Ich bin sehr zufrieden mit der App. Der Support ist sehr schneller und die Mitarbeiter sehr freundlich.
Wir freuen uns sehr, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Danke für das positive Feedback und die Bewertung! Tschüss, Kevin
Dec. 2, 2022
Great customer service, went above & beyond! The app is really simple to use, highly recommend it if you just need something simple and to the point!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Dec. 2, 2022
Pete was awesome! Very informative but not clingy. He gave excellent product knowledge and understanding of my needs as a business owner.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Dec. 2, 2022
I haven't used it yet but customer service was great. Thanks so much to Jel for all the help she gave.
Hi Sacred Tree Shop team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin
Dec. 5, 2022
Yaci's help was quick and to the point, she also gave some tips, thank you Yaci. Thank Rivo for making the app free. update: Got another help from Betty this time, again it was super quick and to the point, thank you Betty.
We really appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin
Dec. 2, 2022
I haven't been using the app very long as I am new to Shopify but the experience I have had with the app and the customer service team has been next to none, super easy and simple to use great for generating first time customers and the customer service team, are so lovely and happy to help! Pete has been so helpful and patient with me and come back to me to quick!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Dec. 2, 2022
The app preferences were very easy to navigate and customize. The customer support agent Jel was very helpful with troubleshooting my issue. She also provided helpful tips on how to enhance my store design.
It's music to our ears that you are happy with our app and support! Thank you so much for the positive feedback and 5-stars! 🌟 Much appreciated, Kevin
Dec. 2, 2022
Quick and great support by Mica. The app itself is easy to use and has a nice lay-out on the sorefront.
Thanks so much for the review! 🙂 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Best regards, Kevin
Dec. 2, 2022
Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.
So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Dec. 2, 2022
Abbie was a great help and really made this app experience better in so many ways. I am excited to start using this app and Abbie just made it that much better.
We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
Dec. 1, 2022
Lance helped me get my pop up exactly how I wanted it and was so friendly and knowledgable. Honestly best customer service I've experienced in a long time!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
Dec. 1, 2022
Great customer service! Just started using the app, it's simple and seems to be a great alternative to a paid plan app.
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin
Dec. 1, 2022
Great app, Abbie did a great job in assisting. Very friendly and helpful. Amazing customer service!!
Wonderful! Thanks so much for the 5-star review! Cheers, Kevin
Dec. 1, 2022
BIG SHOUT OUT to Lance in the chat for helping me out. It can be difficult doing these things for the first time but he was on point!! Thanks again!!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Dec. 1, 2022
Customer service at rivo is one of the best that i've seen in the market. The app is easy to use and looks fine.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
Dec. 1, 2022
This app is great! My Rep Abbie is amazing, she was very professional, nice and offered helpful assistance. Thank you again!!
We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
Dec. 1, 2022
The app is great, everything works as intended. I got a nice interaction with a sweet customer service assistant named Abbie, she was very open to help and useful. Thank you!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Dec. 1, 2022
Super buen servicio al cliente!! Me encantó que me guiaron en todo el proceso y fueron super pacientes
¡Estamos muy contentos de que esté satisfecho con nuestros servicios! ¡Muchas gracias por los comentarios positivos! Si hay algo más en lo que podamos ayudarlo, háganoslo saber. Saludos, Kevin