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TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#108
All reviews
Rating Breakdown
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Dec. 1, 2022
Jel was amazing to chat to, she was vey helpful and went above and beyond to help me. The app is perfect and does everything that I need it to do.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Dec. 1, 2022
This app is AMAZING! I had an issue with a few things. My rep was so awesome! She was very nice & very knowledgable about what I needed help with. She helped me fix what I needed. She even gave me extra tips for my store! By far the best customer service chat that I have ever had! I cannot wait to use them again in the future.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Dec. 1, 2022
Jel was so pleasant to work with! They made the IM experience enjoyable and super personable which tends to not be the case on most website chat IMs. So glad to work with this company!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Dec. 1, 2022
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!! (Jel) took her time and helped me with everything I needed and then some. I hope the next person gets that same love. Thanks!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Dec. 1, 2022
VERY NICE APPLICATION RELAY IT WORKS VERY WELL WITH VERY QUICK AND CLEAR SUPPORT AND ALSO IT IS SO EASY TO APPLY
It's music to our ears that you are happy with our app and support! We truly appreciate your kind words. If there's anything else we can help you with, just let us know. Thanks, Kevin
Dec. 1, 2022
It was a pleasure to get support. Besides the fact that they solved my requests instantly, they also have a good sense of humor. Really recommend!!!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Dec. 1, 2022
I'm glad I came across this app - very useful & easy to use! Also, Arianne was super duper helpful and even gave me some useful tips. Heavily recommend this app.
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Dec. 1, 2022
So far it seems very easy and self-explanatory! Therese helped me with removing branding. She was very helpful and courteous! Thanks!!
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Much appreciated, Kevin
Dec. 1, 2022
Pete was an awesome help! He was able to do just what I asked and more! He even took the time to find something that was missing from my website and sent me a solution. Thank you so much!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin
Dec. 1, 2022
I used this App and the Customer Service was great and also the options are great, i really recommend it! :)
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin
Dec. 1, 2022
Easy to use, does exactly what I need it to do. Therese was also very helpful and friendly and even gave me some additional advice which I really appreciated.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin
Dec. 1, 2022
Therese was very helpful! thank you for your support and the advice this app is what I needed for my website.
Wonderful! We are always here to help and super excited that our app was what you needed for your website! 🎉 Best wishes, Kevin
Dec. 1, 2022
Pete from customer service is amazing!!! He helped me so fast and didn't try pressure me into buying something!
Thank you so much for leaving a 5-star review! All the best, Kevin
Dec. 1, 2022
First time using a marketing app and can honestly say i am quite happy with the easy to use platform, and very pleased with the support offered!
Wonderful! Thank you so much for the 5-stars and positive feedback. If you have any questions along the way, just let us know. Much appreciated, Kevin
Dec. 1, 2022
Pete from customer support was accommodating and quick to solve all my questions. I highly recommend it as the app offers what it says...plus it's free (excellent and user-friendly for new Shopify owners like myself)
So pleased that you are happy with our support and thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin
Dec. 1, 2022
They have amazing customer service. One of their representatives Mica was really helpful and helped me solve my problems and actually helped with the pop up it self
We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Dec. 1, 2022
I personally loved this app! Super easy to use and very helpful! Can't wait to build up my client list! Big shout out to mica! Who was super helpful and super friendly and went above and beyond the tasks I asked for. Followed me on Instagram and gave me tips on my website! Thank you so much Mica!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! If there's anything else we can do, please don't hesitate to let us know. 🙌 All the best, Kevin
Dec. 1, 2022
the app offers exactly what it says and really helpful&nice support. that's all we need, great first impressions
Awesome! Thanks so much for the 5-stars and positive feedback! 🌟 Cheers, Kevin
Dec. 1, 2022
The lady Abbie that helped me was very helpful! Gave me access to different options and customizations to make my store better for my customers
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Dec. 1, 2022
I love the fast and friendly service. They answered all of my questions and made it easy for me to understand.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin