All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2022

So far, so good. Easy to setup and design. Looking forward to it grabbing a bunch of sign ups for our business! Betty was great too, very friendly, extremely helpful! Thanks.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 23, 2022

IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

Abbie from support was great to work with and incredibly responsive. You can't get much better customer service than this! Thanks a lot.

Store

Steaz

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 22, 2022

Really cool app and support is great, super helpful and responsive. The app is very straight forward and works with little-to-no customization. I'm happy with my choice to install Rivo's pop-up app. A bit of feedback to improve the product would be adding the ability to have codes emailed to customers that sign up and to allow management of multiple pop-ups.

Store

SUMO

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

These are excellent suggestions, SUMO! Your review is essential in helping us improve the app, and I have sent your feedback to our product team. If there's anything else, you want to add, just let us know anytime. 🙌 Cheers, Kevin

5 / 5 Share

June 22, 2022

super bien merci j'ai installer cette application pour permettre a mes clients de bénéficier de la remise grâce a l'inscription

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions grandement que vous utilisiez l'application. Cordialement, Kévin

5 / 5 Share

June 22, 2022

Such a great app! Helped me a lot in a good way. It sounds unbelievable but its actually totally free! Customer service is nuts! They were so nice to me and very helpful. Cant recommend this app enough! Thanks

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the amazing review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 22, 2022

This app is the most user friendly I've tried. Super easy to set up and Maria was quick to respond and so helpful! I'd recommend this app without hesitation. Thanks, Maria for making it so quick and easy to get started!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the community. Best wishes, Kevin

5 / 5 Share

June 22, 2022

That was easy. Lance provided top-notch support. So far this app is very easy to set up and customize. And it's free! Looking forward to using the other features this app offers. Thumbs up to Rivo and double thumbs up to Lance!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

5 / 5 Share

June 21, 2022

Abbie was very prompt and helpful. Answered my questions with no delay and to the point. Now let's what kind of response I get from my customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! 🌟 If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

June 21, 2022

Thank you for immediately greeting me with a messaging popup and assisting me with removing the Rivo watermark. Greatly appreciate your friendly assistance.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 21, 2022

I have not yet been able to use the app, but the customer service has been excellent, and very efficient.

Using app

20 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

5 / 5 Share

June 21, 2022

AA was very helpful. This was my first time using this app and AA ensure all my questions was answered and was very friendly.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 21, 2022

wonderful customer support from AA. Also there's a lot of cool features for the free version. Love it so far!

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer service. Let us know anytime if you need further help. Our team would be pleased to assist you. All the best, Kevin

5 / 5 Share

June 21, 2022

Received immediate kindness and help through the live chat! Superior customer service. Highly recommended :)

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 20, 2022

this is very good App also best support i used this app to many time I'm so happy this app help me to grow my business

Store

Disc It

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! So glad our app helped your business to skyrocket! 🚀If you ever need anything, we are always here for you. All the best, Kevin

5 / 5 Share

June 20, 2022

Excellent accueil, réponses personnalisés et rapide. J'ai pu configurer une pop-up de code promo en 1min uniquement sur la page d'un produit

Using app

27 minutes

Total reviews

6

Average rating

4.7

Developer Reply

Excellent! C'est de la musique à nos oreilles que vous soyez satisfait de notre application ! Faites-nous savoir à tout moment si vous avez besoin d'aide en cours de route. Cordialement, Kévin

5 / 5 Share

June 19, 2022

Best support ever. I hope the supervisor at work will promote Miss Maria because she is working hard and well

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 19, 2022

Maria is very helpful and polite. She fulfilled all my needs. she help me customize my pop up and find a free app

Store

ZeroAM

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

5 / 5 Share

June 19, 2022

The service is really good, very responsive and instant. The only thing I find is the background image loading is a little slow. Maybe use a low resolution picture is better. All in all, it's a helpful app.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! We'd like to know more details about the slow loading of your background image. Kindly reach out to us via chat so we can have this examined. 🙂 Thanks, Kevin

5 / 5 Share

June 18, 2022

The Support guy (AA) was really great: 1. the response was really fast. 2. he explained to me everything clearly. 3. very friendly and helpful.

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin