TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#108
All reviews
Rating Breakdown
Nov. 28, 2022
I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Nov. 28, 2022
Super impressed with the app and how it works. I've spoken to Abbie and Yaci. Both of them were superb with customer support, and very nice too. The app does exactly what it says it will do without any bugs or issues.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Nov. 28, 2022
Very good customer service. Removed the branding and answered all my questions. Very nice company to work with.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Nov. 28, 2022
great customer service from Arianne! Easy to set up and customize to match my website colors and images
Wonderful! We are always here to help, and super excited that you like our app and customer service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Nov. 28, 2022
Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Nov. 28, 2022
Super easy to set up and Pete was very helpful with removing the Rivo branding for free from my pop up! Friendly and a great app :)
Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Nov. 28, 2022
Great app and fantastic assistance from Yaci on live chat! Still exploring it and already loving it!
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Nov. 28, 2022
Extremely simple to set up and easy to use. Great app with friendly, helpful customer service from Yaci.
Perfect! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin
Nov. 29, 2022
I used this app to get more email subscribers and I am very happy with this app. The customer service was excelent
Thanks so much for taking the time to leave a review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin
Nov. 28, 2022
App is 10+.. Also there is a girl name betty in there CS. She is wonderful & so cute. Great customer service & great App
This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin
Nov. 28, 2022
Just installed it but so far looks awesome. Fantastic customer service as well , very quick and friendly. Thanks!
Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Nov. 28, 2022
The customer service experience is excellent, the response is very timely.It's a very good application!
It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin
Nov. 27, 2022
Enjoying it so far, very easy to set up and personalize. Great customer support. Hopefully it helps with leads
Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
Nov. 27, 2022
I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!
Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Nov. 27, 2022
I'm just starting to use the app, but so far it has been very easy to set up, and the support staff (Lance) was very helpful. Looking forward to seeing how this helps out my shop!
Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you ever need help along the way, feel free to let us know. Our team here at Rivo will be delighted to help you. 🎉 All the best, Kevin
Nov. 27, 2022
Arianne were very informative and a great help. She made sure i understand how to operate the app. Awesome!
Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin
Nov. 27, 2022
Permite criar e personalizar popups para diversos tipos de interação com o cliente. Uma excelente aplicação e um excelente atendimento. Sempre disponíveis e em tempo real.
Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin
Nov. 27, 2022
Just downloaded the app and love that they will (FOR FREE!) delete their name and logo. customer service is fast and friendly
Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin
Nov. 27, 2022
Very straightforward app, helpful team, even gave me tips for my website. Thank you so much Therese!
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Best wishes, Kevin
Nov. 27, 2022
Therese was extremely helpful on getting me started. And she’s funny . Great customer service support.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin