All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2022

I downloaded the app for a discount for our new members that visit our site. I wanted the branding removed on the pop up, so I started a chat with Abbie. She was OUTSTANDING. I'll be honest, I am skeptical on these chats because you never know who's on the other end. But with her enthusiasm and funny meme's, it made me want to continue the conversation. I am so glad I did because she was able to help me with a few things on my website to make it even better! Thank you Abbie for your exceptional service.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

Super impressed with the app and how it works. I've spoken to Abbie and Yaci. Both of them were superb with customer support, and very nice too. The app does exactly what it says it will do without any bugs or issues.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Nov. 28, 2022

Very good customer service. Removed the branding and answered all my questions. Very nice company to work with.

Store

REBLX®

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 28, 2022

great customer service from Arianne! Easy to set up and customize to match my website colors and images

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that you like our app and customer service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Nov. 28, 2022

Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

Super easy to set up and Pete was very helpful with removing the Rivo branding for free from my pop up! Friendly and a great app :)

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Nov. 28, 2022

Great app and fantastic assistance from Yaci on live chat! Still exploring it and already loving it!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Nov. 28, 2022

Extremely simple to set up and easy to use. Great app with friendly, helpful customer service from Yaci.

Store

gro +

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Perfect! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 29, 2022

I used this app to get more email subscribers and I am very happy with this app. The customer service was excelent

Store

Xikhipa

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin

5 / 5 Share

Nov. 28, 2022

App is 10+.. Also there is a girl name betty in there CS. She is wonderful & so cute. Great customer service & great App

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 28, 2022

Just installed it but so far looks awesome. Fantastic customer service as well , very quick and friendly. Thanks!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

The customer service experience is excellent, the response is very timely.It's a very good application!

Store

ILM

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin

5 / 5 Share

Nov. 27, 2022

Enjoying it so far, very easy to set up and personalize. Great customer support. Hopefully it helps with leads

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Nov. 27, 2022

I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Nov. 27, 2022

I'm just starting to use the app, but so far it has been very easy to set up, and the support staff (Lance) was very helpful. Looking forward to seeing how this helps out my shop!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you ever need help along the way, feel free to let us know. Our team here at Rivo will be delighted to help you. 🎉 All the best, Kevin

5 / 5 Share

Nov. 27, 2022

Arianne were very informative and a great help. She made sure i understand how to operate the app. Awesome!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

5 / 5 Share

Nov. 27, 2022

Permite criar e personalizar popups para diversos tipos de interação com o cliente. Uma excelente aplicação e um excelente atendimento. Sempre disponíveis e em tempo real.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin

5 / 5 Share

Nov. 27, 2022

Just downloaded the app and love that they will (FOR FREE!) delete their name and logo. customer service is fast and friendly

Store

BABOUX

Using app

34 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for installing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

5 / 5 Share

Nov. 27, 2022

Very straightforward app, helpful team, even gave me tips for my website. Thank you so much Therese!

Store

Karakal

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Best wishes, Kevin

5 / 5 Share

Nov. 27, 2022

Therese was extremely helpful on getting me started. And she’s funny . Great customer service support.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin