All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2022

I used this app to help me set up pop up notifications and Therese went above and beyond, Not only she was extremely polite, but also helped me learn new tricks for my website appearance! LOVE LOVE LOVE! THANK YOU THERESE

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 27, 2022

Fácil de usar! Simple y cumple su función. Es intuitiva. Se puede configurar. Muy recomendable. ¡Soporte inmediato y muy resolutivo!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Eres tan maravilloso! 🎉 ¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! Si alguna vez necesitas algo, ¡siempre estamos aquí para ti! Saludos, Kevin

5 / 5 Share

Nov. 27, 2022

just want to say thanks so much to Therese, she helped me with the setup process and made it so simple! would definetly suggest Rivo to others

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 27, 2022

Therese was my contact support and was super helpful and fun! the app is very cool i cant wait to try these new features out!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Nov. 26, 2022

The app is great and Lance was super fast to help me! I really appreciate the help, fast response and easy support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 26, 2022

the app is easy to use and customer service is fantastic, Lance was very quick with my request and polite

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are here for you anytime and greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

Nov. 26, 2022

Fast service and extremely helpful support. My questions were answered and the pop up was added to my easily.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Nov. 26, 2022

I love this app straight away! Beautiful sleek design, so easy to edit! And it is free! I set it up only in few minutes and pop-up is already up and running. Customer Service representative Lance was super kind and helpful on the chat. Thank you so much guys, so excited to create more pop-ups for my website!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! If any questions come up or if we can help along the way, just let us know. 🙌 All the best, Kevin

5 / 5 Share

Nov. 26, 2022

This app is extremely easy to use and also very detailed. The support staff make sure that you’re well taken care of, not to mention are all super friendly (especially Lance). Would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 26, 2022

I used this app to create an email popup like the name says, and created one fit for my store. Was guided through everything with a support agent. Great team, and Great site.

Store

Elais

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 26, 2022

I used this app to help me build an email list and entice my customers with a discount code. Lance, my rep was extremely helpful and very pleasant to work with. Customizing was a breeze!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 26, 2022

I really like how easy and fast I could get it on my store as well as the customer service which was awesome.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services. Thanks for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

Nov. 26, 2022

nice app great customization . also great communication from the team as well, very helpful . would recommend .

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 26, 2022

I used this app to help with capturing more emails. Super easy to use and customer service, Yaci was amazing and so helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Nov. 26, 2022

I found the Rivo EMAIL POP UPS app very easy to use. My pop-up was ready in no time and Jaci offered great support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

5 / 5 Share

Nov. 26, 2022

It did what I needed it to do: create a pop up email opt in for leads. A representative by the name of Yaci helped me via chat and removed the Rivo branding from my pop up. I would definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

Nov. 26, 2022

Brilliant app for all types of pop ups easy to manage and the CS support is awesome too thanks to Mica.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 26, 2022

App is amazing, and customer support is even better! I double recommend this for your website. They are very helpful and friendly!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 25, 2022

Never seen such good customer service !!! Abbie was very helpful thank you ! Definitely recomend

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 25, 2022

Abbie was very helpful! Her customer service is awesome! She is very kind and answered all of my questions quickly and efficiently! Thank you Abbie!

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin