All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Nov. 23, 2022

J'aime beaucoup cette fonctionnalité, le service client est incroyable il ont sut aider rapidement et efficacement tout en donnant un avis sur ma boutique pour m'aider je recommande fortement

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

1 / 5 Share

Nov. 23, 2022

Haven't used it yet, cannot comment on how to rate until I try it. Thanks again for your help, your customer service was great.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Anthony, This is Lea from Rivo. Thank you for your review and feedback! We've reached out on your existing chat with our Support team to offer some help. Please feel free to contact me back anytime: [email protected] Cheers!

5 / 5 Share

Nov. 23, 2022

Brilliant service, very kind and supportive agent. Jel gave me really good advice about my store and helped me to solve my problems with setting up the app. thank you

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 6, 2022

I am loving the app, it met all my expectations! The support assistant Therese helped me a lot! I am very happy with her service, very nice and attentive!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad you are loving our app! 😍 Thank you so much for the wonderful review! Cheers, Kevin

5 / 5 Share

Nov. 23, 2022

I used to app to help with my email list. Jel did a great job removing the link from the app. Thank

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive 5-star review! 🌟 We appreciate you using our app! Much appreciated, Kevin

5 / 5 Share

Nov. 23, 2022

The staff is so amazingly helpful. Arienne was amazing! thank you for being so great. I will definitely recommend to everyone

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Nov. 23, 2022

Very easy to use! Setup only took a few minutes! Support was quick, efficient and friendly. Therese made everything a breeze!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you like our service! If there's anything else we can do to help, please let us know. Thanks, Kevin

4 / 5 Share

Nov. 23, 2022

It seems to be working great so far. I really like the customer service offered and the fact that it is a free widget.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the review! We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or if we can help in any way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Nov. 23, 2022

There is nothing not to like here! Totally free app and super easy to set up. During my set up I chatted with Pete and he helped me out and made me laugh and went above and beyond with some extra links to help me get my store up and running. I don't ever remember getting such great service on a paid app - let alone a free one!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 23, 2022

This app is AMAZING! Very easy to use and GREAT customer service. Therese was so easy to work with and very helpful. I'll be using this app for a long time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 23, 2022

Pete helped me with a few questions and removed the branding for me, which took a few seconds. Really satisfied with the app so far. Also very happy with the fast assistance. Thank you.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 23, 2022

Customer support (Pete) was very responsive, accommodating, and was helpful in assisting on setting up the application.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂Thanks, Kevin

4 / 5 Share

Nov. 23, 2022

Seems to have great features, chat is very helpful. Still need to spend some time using it to really learn what it can do.

Using app

16 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Neytirix team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Nov. 22, 2022

The 'If it sounds too good to be true" does not apply! Rivio is amazing, I am so grateful for their excellent customer service, Jel and Abbie assisted me in setting up and made the experience enjoyable. I highly recommend you use Rivio, they cover most everything, if not everything, an e-commerce store needs to get the sales. Don't believe the overwhelmingly positive review? Download and prove me wrong.

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. ❤️ Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

Quick and easy, exactly what we wanted! So happy with the service and the end result. It literally took 10 minutes.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Nov. 22, 2022

I downloaded the Rivo discount code/newsletter email pop-up and am extremely pleased with the ease of the app. Most importantly their customer service is great! I recently needed help with edits on my pop-up and was helped extremely quickly by Abbie with chat support. I 100% recommend using this app for your store.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! 🙌 We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If you need anything at all, just let us know. Our team here at Rivo will be delighted to assist you. 🎉 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

I'm loving this app & the service by Abbie was wonderful! She went above & beyond to help me. Thank you so much!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 22, 2022

I enjoyed chatting with representative she was awesome. I was able to get removal of tags along with advice on my store! highly recommend.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

Jel the set up assistant was awesome! I liked the simplicity, efficiency and effectiveness of the app.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

This app solves my issue of not being able to capture potential customers by offering six pints for subscribing. Abbie was the best customer service agent. She was very intuitive, anticipated my pain points and was quick to find solutions. Very thoughtful and knowledgeable!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin