All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Nov. 22, 2022

great app to use with fast customer service! They added extra to my request and did everything in minutes when I thought it would take hours or at least 24 hrs.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a great experience! Thanks so much for the positive review and feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 22, 2022

I downloaded this app to try to increase my shops email subscription list! Tech support is great so far and seems easy and fun to use.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you installing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Easy to use! Arriane was AMAZING and fast and insightful and fun to work with. Would work with her again and looking forward to how the app will help my store.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Nov. 22, 2022

As always, this app is absolutely amazing! Very quick responsive customer service. Jel is super helpful and fixed some issues I had. <3

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 22, 2022

I love everything about this app! the topnotch support I'm getting from Jel and the app itself, which is very easy to navigate. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 22, 2022

We were looking for a simple but effective pop up app to help grow our email subscribers, and that's exactly what we got. The added bonus was the absolutely fantastic customer service on the chat function, it made everything even simpler and we can't thank you enough. Highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 22, 2022

Arianne helped me via the chat function and she was ever so helpful. She was professional and personable. I really felt heard and appreciated. She did a great job. I was impressed! Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

Great product! Would recommend to anyone. Free app but has capabilities of a paid app. Look no futher.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Easy to use and setup, and support team is a breeze! Quick responses and friendly team. Pete was great in getting set up!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

5 / 5 Share

Nov. 22, 2022

Have been using this for a while, but after the help I got from Betty today, I know I will be keeping it! Such a helpful tool!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

issues with uploading images/logo? Pete was fast and did the work for us! pop-up was ready in 5 minutes. Great job!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 22, 2022

App and customer support are great and I highly recommend this app for those looking at increasing conversion

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Abbie was absolutely amazing, she was able to help quickly. In addition, she was able to let me know how to add my logo to the pop up and was so kind. She compliment my website and truly made me feel seen and valued. Really good customer service; great employee! Go Abbie!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Abby provided prompt and exact advice. She was able to quickly resolve a custom issue for me and do live coding. She is also funny!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 3, 2022

100% the best app. Great customer service! I wouldn't want to work with anyone else. Great great experience every single time.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Support is phenomenal, the app works great! I'm really impressed by the customization, exactly what I was looking for.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Nov. 21, 2022

Using this app to set up all the annoying parts of starting a store was incredibly easy. I reached out for help and Abbie answered almost instantly. She was above and beyond in answering my questions as well as offering more assistance and recommendations that truly improved my store!

Store

Nina's

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 21, 2022

Well designed apps with lots of useful functions. The support team is also very friendly and helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars and positive review! Cheers, Kevin

5 / 5 Share

Nov. 21, 2022

Great product and impeccable customer service. The app is super user friendly and their agents are always ready to help you over the chat :) Totally recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Nov. 21, 2022

The popup functionality is easy to use but also powerful. I have also used their chat feature, which connects to people who are actually quick and helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin