All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2022

I am in the process of adding this app to my site and so far I am impressed with the support. Thank you!!!

Store

Siloe

Using app

7 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for choosing our app, and we are pleased to hear that you are impressed with our support so far. If you have any further questions or experience issues along the way, just let us know. We're always here to help. Much appreciated, Kevin

5 / 5 Share

May 6, 2022

Product works as advertised! Great email popup with integration in the shopify store. Super great service, contact with the team was fast and they immediately answered my question, as well as given me tips, and a free follow on socials! Nothing but love! Keep it up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ✨ We're so grateful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

May 5, 2022

Abbie was a big help - fast , clear, and encouraging. The app is helpful, easy to use and I am glad to hear you have a rewards program too

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. Cheers, Kevin

5 / 5 Share

May 5, 2022

Still testing it out but so far I like what I am able to create. Support with Abbie was very helpful.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 If you have any questions or experience issues along the way, just let us know. Our team is always happy to help. Best regards, Kevin

4 / 5 Share

May 4, 2022

I used this app to quickly setup pop ups! Slight hiccup with chat connection, but overall good experience.

Using app

8 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Bare Urban! Thank you for your feedback and I'm sorry our chat connection had a slight hiccup there. We've resolved the problem now and we're back in business, have fun exploring the app! Cheers, James

5 / 5 Share

May 4, 2022

Betty was really helpful with the pop up set up great service and quick to fix problems thank you very much

Store

Ambar

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 Much appreciated, Kevin

5 / 5 Share

May 4, 2022

Great and Quick support from Betty! Lucky to set up a simple but sufficient to meet all I need as a popup for my site using this app! 5 stars recommended.

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

4 / 5 Share

May 3, 2022

It works with shopify e-mail unlike many other pop-ups! Great! Only down side is I have automation using shopify mail setup so that when a new user signs up shopify will send them an e-mail. However sign-ups using this app don't trigger the automation. Otherwise would have given it 5 stars.

Using app

25 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

May 3, 2022

Over amazed by her customer service ... Definetly 100% the best top seller and adviser. She listened to me, answered to me, helped me and found a solution to me ... LOVE IT

Using app

28 minutes

Total reviews

7

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 3, 2022

Great friendly support. Thank you James for helping me get set up. I have switched from Privy and appreciate this free app.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best wishes, Kevin

5 / 5 Share

May 3, 2022

I used this app to add pop up discounts for my new users who come to my website. when I contacted customer support with questions My rep, was fast responsive and super amazing, she added some extra perks and the overall communication was top tier. Ten out of Ten I fully recommend.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 1, 2022

Abbie was a great help and was mindful of my time. She is super fast and knowledgeable. Set me up with another great product as well.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you like our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 1, 2022

Chatting with Abbie to resolve my issue was easy and pleasant! Can't wait to use the app on my new store!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that we were able to help you with your concern! Thank you so much for the 5-stars! We greatly appreciate you using our app. 😊 All the best, Kevin

5 / 5 Share

April 30, 2022

Abbie was very helpful and knowledgeable. She was able to help with my set up and offer additional tips to make my store more presentable.

Using app

24 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words and compliments! We are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

April 30, 2022

Great app and great customer service, especially Abbie! I recommend to anyone looking for something like this

Store

Mop PRO

Using app

15 minutes

Total reviews

5

Average rating

4.8

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

April 30, 2022

Abbie is awesome!! So helpful and quick, very grateful for being able to take off the branding. Great!!

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our service! Thanks so much for the 5-stars! 🤩 Much appreciated, Kevin

5 / 5 Share

April 29, 2022

Great Service and Communication is A++++++++, one of the best app we have used to promote our business. Thank you Ryan and everyone

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

5 / 5 Share

April 29, 2022

I downloaded the app. It was super easy to setup. I had a question and Pete responded right away and was able to help me. I'd recommend/

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing our app and recommending us to the Shopify community! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

April 29, 2022

Betty was so amazing, she took her time to answer all my question and sent me great information wow.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our service. Thank you so much for the positive review! All the best, Kevin

5 / 5 Share

April 29, 2022

Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.

Using app

About 3 hours

Total reviews

2

Average rating

5.0