All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2022

Wow, just the app I was looking for! Simple clean looking app with all the editing features. Easy and quick to set up. Customer service is top notch, thank you!

Using app

44 minutes

Total reviews

20

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our app! Your praise in your 5-Star review is very much appreciated! 🤩 Thanks so much, Katherine

5 / 5 Share

March 19, 2022

Very great and fast communication. removed logo for free with no problem no cost. i love and recommend this app.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! 🌟 Cheers, Katherine

5 / 5 Share

March 18, 2022

Abbie was super helpful! I can't believe the level of customer service. Rivo is amazing! I'm so glad I installed the Email Pop Up app and I'm excited to try more Rivo apps in the future.

Using app

33 minutes

Total reviews

20

Average rating

4.8

Developer Reply

What a wonderful review! 🙌 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine

5 / 5 Share

March 17, 2022

Excellent pop-up app. My goal is to improve communication with my customers. Great customer service too!

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! Let us know if we can help answer any questions at any time. Best regards, Kevin

5 / 5 Share

March 17, 2022

So far so good. The customer service is great. I've talked with Abbie from CS and she was awesome. Looking forward to experiment more with this tool.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

🤩 We're so excited that you are enjoying our services so far! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

March 17, 2022

Great app and support friendly support! Needed a free pop-up newsletter app and this ticked the box.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

March 17, 2022

Awesome chat support and easy to use. Nice that it is free and no code is necessary. I strongly recommend

Store

UNFUEL

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

March 17, 2022

I was delighted when I found Rivo had another app with JUST the features I was looking for. Have only had wonderful experience with this company before so have high expectations from the start. As always their chat team are fast and making you feel special, fixing whatever you need help with. The app looks good and is fully customizable (like the other app from them that I use) easy to install, works like a charm. Recommended!

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

March 16, 2022

excelente aplicación muy completa, y la velocidad de respuesta del equipo de soporte ante cualquier consulta es inmediato y con muy buena disponibilidad de resolver todas las consultas que les hice

Using app

About 21 hours

Total reviews

4

Average rating

4.0

Developer Reply

¡Estamos muy felices de que estés disfrutando de nuestra aplicación y servicio al cliente! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

5 / 5 Share

March 13, 2022

Really good customer service! Great communication. And would definitely recommend this app for anyone who want to do email marketing.

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

March 13, 2022

I received the help I needed asap and also received some suggestions for additional options too! Love the extra help!!!!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're always here and happy to help answer any questions you may have at any time. 😃 Best regards, Kevin

5 / 5 Share

March 11, 2022

The app works well, super simple if you're looking for an app that does 1 thing perfectly. I saw all these reviews talking about the support team, there true for sure, amazing support

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

March 11, 2022

Ryan is awesome! response time superb. I loved the GIFs during a chat, they kept me engaged while he worked on his end.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

5 / 5 Share

March 10, 2022

App is great so far and Abbie with chat support was SUPER helpful! Working on my first round of pop ups now.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are satisfied with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 10, 2022

They recommended us their new app and the pricing was so reasonable. And also all features are very convenient. Thank you

Using app

20 minutes

Total reviews

5

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Cheers, Kevin

5 / 5 Share

March 10, 2022

The customer service from Betty has been amazing so far! Will write another review after I've used the product thoroughly.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! 🌟 If you ever need anything, we are here for you any time! Best regards, Kevin

5 / 5 Share

March 9, 2022

The app was very easy to use and worked within minutes! It makes my shop look official and fun! Highly recommend.

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

March 9, 2022

I was brand new to the app and Lance was on it right away with helping me every step of the way. Made everything super simple and easy for me to get set up. Can't wait to use the app!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

5 / 5 Share

March 8, 2022

Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin

5 / 5 Share

March 7, 2022

Fast customer service and responded to my issues quickly. This app is great to help capture emails.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're happy that we were able to help you with your concern. 😃 Please let us know anytime if there's anything else you need help with. Thanks, Kevin