All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2022

Abbie is always a pleasure. She has helped me setup a few of the Rivo apps. She goes out of her way to make sure my questions are answered. Thank you for the amazing service!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 5, 2022

Great app, easy to use, great customer support. Exactly what we were looking for! We will explore all app powered by RIVO!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback, and you are welcome to try other apps we have! ☺️ Best wishes, Kevin

5 / 5 Share

March 5, 2022

The best customer service in the world. Absolutely the best app to capture e-mail and wrap customer attention. You need to try this...is Amazing. A+ to these guys, Thank You so much for all your help and support.

Using app

6 days

Total reviews

14

Average rating

5.0

Developer Reply

What a wonderful review!✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

5 / 5 Share

March 4, 2022

customer service is amazing!!! Ryan from Rivo was awesome to work with. App setup and use is easy!!!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 4, 2022

Toller schneller Service und beste Lösungen dazu erhalten. Vielen Dank und sehr zu empfehlen außerdem

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

5 / 5 Share

March 2, 2022

I asked for so many questions based on the popup widget because it was my first time using the app. Regardless of the numerous questions, I asked, Ryan from the support team helped me with everything and managed to solve all the problems within just seconds.. I'm really thankful for being so helpful and friendly :) Thanks for the great app and great support!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

Feb. 28, 2022

Abbie was the best to work with. Without good service reps like her, companies don't go far. Y'all got it right with that one. She provided me with much more value than I expected during our chat conversation. I am amazed at her service. Thank you!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 27, 2022

You can't imagine how enthusiastic it is for a free app, especially my customer service Abbie, her reply is always prompt, it is no exaggeration to say that this is the best customer service I have ever encountered, thank them very much

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

You are awesome! ✨Thanks so much for your kind words, and we are grateful that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin

5 / 5 Share

Feb. 27, 2022

This app looks perfect and the CS Arianne has been so efficient and helpful, she removed the Rivo logo tag from the popup in a few seconds and it's FREE! I highly recommend this app to any Shopify users!!

Using app

About 1 hour

Total reviews

11

Average rating

3.8

Developer Reply

So pleased to hear that you are satisfied with our customer service. 😊Thanks so much for your kind words and for recommending us to the Shopify community. 🙌 Cheers, Kevin

5 / 5 Share

Feb. 26, 2022

Had a stylish, functional email pop up working in minutes! Excellent customer service and all the features you need to add you own personal branding to the popup Excellent app–clean and simple.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you love our app and are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 26, 2022

This app is awesome so far. Was very easy to set-up and customer service was very responsive and very helpful. It was exactly what I was looking for.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you love our app and customer service! Thank you so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Feb. 26, 2022

Customer service is amazing! They helped me with everything I needed! Such a great app! Would recommend to anyone!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

5 / 5 Share

Feb. 26, 2022

Aroll went above and beyond to help with setting up and extra features. Would not hesitate to recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

5 / 5 Share

Feb. 25, 2022

The customer service on this app was really helpful and the app is a great add to our website as we build our email list.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're pleased that you are satisfied with our customer service. 😊 Thanks so much for the positive 5-star review! Much appreciated, Kevin

5 / 5 Share

Feb. 24, 2022

I am just starting with the app but the customer service has been amazing and Ryan was such help to me. I am hoping the app is as good as the team they have on support.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback! 🤩 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Feb. 24, 2022

Pete was great in assisting me! Helped me with everything and had a great chat with him. Helped me with a lot of the features on the app too.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Using app

9 minutes

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

5 / 5 Share

Feb. 23, 2022

Thank you abbie! Super helpful, easy to use and looks clean on my site! Love the fact that they are responsive!

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 23, 2022

Pete was very helpful for me to get this set up - fast and straight forward. I feel confident now to be able to use the app and use it correctly

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 22, 2022

Seems easy to use, clean looking appearance on website. Chat was also helpful as well to take off the branding.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are liking the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message anytime. 🙂 All the best, Kevin