All reviews

Rating Breakdown

  • 5
    98% (4,547 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Nov. 14, 2022

I highly recommend this app. costumer service was excellent I had an easy time speaking with them .thank you!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and for recommending us to the community! 🎉 Much appreciated, Kevin

5 / 5 Share

Nov. 14, 2022

Love it! Great App, great customer service and great features. I highly recommend that you download it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

Nov. 14, 2022

This app is great at capturing emails when customers first enter the site and the customer service goes above and beyond.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you like our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 14, 2022

Super easy to set up and Teresa removed watermark and had some great suggestions i missed for my store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

5 / 5 Share

Nov. 14, 2022

Utilicé pop up de descuento, muy intuitivo. Es sencillo y eficaz. Excelente soporte via chat, responden al instante y son muy resolutivos. Excelente atención de Theresa.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si necesita algo más en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestar nuestras manos en cualquier momento. 😃 Gracias Kevin

5 / 5 Share

Nov. 13, 2022

I used the app for an email pop up for my website. Lance provided such great service with this and also went out of his way to help me with making my website better! Really appreciated the service.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Nov. 13, 2022

Did everything I asked for, quick customer service and super kind and nice I love them and really appreciate them.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 13, 2022

Chat was super helpful and quick so I see why so many people use it! I like the option of percentage or amount and the fact that you can add your own logo. I am a sucker for these sign ups on other websites so I wanted to incorporate my own!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 13, 2022

I used the Rivo Product Reviews and I've found it really useful. I'm really greatful there was Lance for helping me. He is a really good guy helping people in search for help like me.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 13, 2022

App did what I needed. Easy to use and great support. Requested to remove the vendor's logo via the chat box. Very responsive, resolved quickly, and gave some tips on my improving my shop's site too.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Nov. 13, 2022

Fantastic customer service + a very easy/intuitive website structure. Would definitely recommend to anyone looking to add popups to their website

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Nov. 13, 2022

Yaci helped me with all my needs and even gave me kind suggestions to improve my website's customer experience which was unexpected. She did not have to but she went above and beyond! So far I really like the look of the app on my website due to various customizations you can set up! I would highly recommend it!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 13, 2022

Such a great app! Support team are amazing very helpful and efficient especially Yaci she went above and beyond

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Let us know if there's anything else we can help you with along the way. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 12, 2022

I found this app very user friendly. It fast and easy to set up. Customer service was great and very prompt

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

5 / 5 Share

Nov. 12, 2022

Made an email popup for my store, Lance was amazing and even did some custom CSS coding for me! Thanks so much, definitely recommend

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

5 / 5 Share

Nov. 12, 2022

Paul was awesome in helping me get set up with the app. He answered all my questions. Awesome customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 12, 2022

The software was easy to install and the support was outstanding! Paul is accommodating, friendly, funny, and super fast on support! Wait time was three minutes!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so thrilled you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

5 / 5 Share

Nov. 12, 2022

Great app and customer service! Paul helped me with removing the Rivo branding and enabling customizing features.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 12, 2022

Easy to use & great customer service! Super fast response time & super helpful! Exactly what I was looking for.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Nov. 12, 2022

Paul very active and response is top notch thanks alot for your assist on my website today also help me with some add up features on my rivo app Thanks once again to Paul and the Team

Using app

23 minutes

Total reviews

5

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin