TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,797
All reviews
Review RSS Feed
Feb. 6, 2023
I started dealing with "Rivo" through using their application "Rivo Popups - Email Pop ups". And because of its elegant, brilliant, logical, smooth & simple way of displaying & functioning, I decided to visit "Rivo's Page" just to discover more about their products; well using their Popups App gives me a proof of professionalism in coding & programming! Power of Simplicity, I advise you all to have it to increase your Clientele Data Base! Then I decided to have "Rivo: Rewards, Loyalty Program" on my store. It's a decision that ascends my store to a complete distinctive level of Online Business. Complex but yet simple to deal with. Unique concept but aiming to target you the most possible sales out of your store's visitors. As regards "Rivo's Support Team", I feel speechless to describe how Friendly, Professional & Creative They're. I feel lost for words, especially after dealing with them. When you have an issue to solve, they don't only do what needed to fix it but they provide you the right method to upgrade your store! Thank You All!!! Thank You Florencia!!!! Best, Has'san ATA Moaty
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 6, 2023
The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Feb. 6, 2023
Arianne from Rivio reviews provides exceptional customer service. Her patience and willingness to assist with any issues make her stand out as a true asset to the company. She consistently went above and beyond to ensure that my every customer need was satisfied and met. I highly recommend reaching out to her for any support related concerns as she will be more than happy to help. Arianne is the epitome of what great customer service looks like and I couldn't be more impressed with her. Thanks again Arianne.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 6, 2023
Pete was really helpful and sorted out my issue right away. He also offered another useful suggestion for something else I could do to improve my shopify store and gave me a link to help. Loved the funny gifs too. Great customer service.
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Feb. 5, 2023
Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...
We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin
Feb. 4, 2023
Paul was a fantastic in helping become verified on short notice. He was very quick and helped answer all of my questions. Definitely recommend!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Feb. 4, 2023
So far customer service is great. Haven't used the app much yet but i can say the service is excellent and immediate. Paul was a big help
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin
Jan. 31, 2023
Great customer support! The app is pretty good and I love that I can customize the language on the widget. Recommend!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 31, 2023
Every time I chat, I receive the help I need! I have dealt with some very kind responses from knowledgeable persons. Very refreshing!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Jan. 30, 2023
This is an amazing app + the team are incredible Paul helped me get set up in just a matter of minutes and was so lovely. I 100% recommend this app
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Jan. 30, 2023
I needed help from the live support. I got a very nice and reactive support from Abbie !! 1000 thanks for that. I love that application.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jan. 30, 2023
Looks like it does what it says, and the support (I talked to Arianne) was just amazing. Went on ahead to install the pop-up email tool too
Thank you so much for using our apps and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin
Jan. 29, 2023
I am new to shopify and just added rivo to my apps. I was in the process of connecting my store and Paul was very helpful and gave me great tips. I'm excited to have rivo on my store and can see why it's highly rated. Paul's customer service was above and beyond and I really appreciate it.
We are pleased you like our app and customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin
Jan. 29, 2023
Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Jan. 28, 2023
Paul was super nice and very helpful. He addressed my requests very quickly and offered great tips that would help me in the future.
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 28, 2023
Very fast and welcoming customer experience. The app is user-friendly and easy to use. Very happy with the app and the service provided from Paul!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 27, 2023
They have added a very nice review widget to my shop yepsio.com. They have awesome customer service and the person who helped me was Abbie and she was very helpful. I'll be using rivo for a long time
Awesome! 🙌 We appreciate you using our app and sharing positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin
Jan. 27, 2023
Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.
Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin
Jan. 22, 2024
Used to be great however over a month ago emails stopped being sent to my customers. I messaged Rivo but still not fixed Its been over a week with no update as to when it's being sorted. Looking to find a new platform now :(
Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Jan. 27, 2023
Mica was nice person the app i really love, and the service was great. would recommend it to everyone
We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin