All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2023

Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Jan. 26, 2023

I just installed this app for my store which is pre-launch. So I cannot testify to it's usability and functionality at this time. However, for a free app it seems quite impressive. Tons of features at no cost and friendly customer service. I'll revisit this review after I've spent some time using it while my store is open.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our apps and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

5 / 5 Share

Jan. 26, 2023

Arianne was super helpful and friendly too. The app fits in great with our store, would 100% recommend!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our app fits in great with your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

5 / 5 Share

Jan. 26, 2023

Easy to use, easy to translate. Chat with support is effortless, quick and to the point. Almost hard to believe that this is a free app.

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Jan. 25, 2023

Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10

Store

MultiVi

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 25, 2023

Abbie was so helpful! Very quick to respond and helped me out so much. Amazing service!! Thank you :)

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are loving our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

5 / 5 Share

Jan. 25, 2023

Jel was fantastic!! I asked about one thing and she pointed out some items that I could improve on. They were simple fixes that make a difference. I appreciate all of her help!

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Jan. 25, 2023

Não só nos resolveu o problema, como ainda mostrou outras opções. Um atendimento verdadeiramente fabuloso!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Estamos tão animados que você está gostando de nossos serviços! Seu elogio em sua avaliação de 5 estrelas é muito apreciado! 😊 Obrigado, Kevin

5 / 5 Share

Jan. 24, 2023

only tried the app for a small amount of time but the customer service from paul is nothing lower then excellent.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

2 / 5 Share

May 14, 2024

I have had issues with this app since it was set up. Now the reviews are not uploading on my website. The issues was escalated and was supposedly fixed, but after reviewing my website I have still having the same issue. I tried chatting with support over 4 hours ago but still no reply

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Jan. 24, 2023

I recently added the Rivo pop up app to my Shopify store and it has been a game changer. The app is easy to set up and customize, and the pop ups have helped increase my conversions. I highly recommend this app to any e-commerce store looking to boost sales.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, help boost sales! Thanks so much for the 5-star review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 21, 2023

Very friendly support team. I'm excited to try the app out and see it in action. Thanks again for all of your help.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

5 / 5 Share

Jan. 19, 2023

Awesome support, they make the process super easy. Quick responses at the same moment. special thanks to Arianne.

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-stars and positive feedback! Cheers, Kevin

5 / 5 Share

Jan. 19, 2023

Customer service is a delight to work with. Very helpful and even a bit funny! Building a website is stressful but working with Rivo to add reviews to my site was easy peasy.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 19, 2023

Abbie was extremely helpful and also provided sufficient advice for my new store! Everyone would love to have Abbie for their service needs! Truly appreciate her I would give more than 5 stars. Thanks again Abbie. Maraa Designs

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Jan. 19, 2023

Abbie was amazingly helpful! Offered suggestions and made things so simple! It was an absolute joy working with her and Rivo.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 18, 2023

Absolutely Amazing Experience!! Abbie is a stellar representative! Not only is she extremely knowledgeable about the Rivo products but she is also extremely nice and caring! Abbie is another great example of what a customer service representative should be! I have had Rivo products for a while now and am extremely happy! Thank you so much for all your help and for putting the customer first!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We're so delighted to see that you had an amazing experience with us! ✨Thank you so much for your compliments and kind words! We're very grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Jan. 18, 2023

Mycket bra service och vägledning. Enkelt och användarvänligt system för dig som är ute efter att få in recensioner.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Tack så mycket för att du valde vår app! 🤩 Vi är så glada över att vara en del av ditt företags tillväxt och framgång! Om du behöver något alls, bara låt oss veta. Skål, Kevin

5 / 5 Share

Jan. 18, 2023

I've received the fastest, best, most helpful online service! Thank you so much amazing Rivo reviews team :))

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Jan. 17, 2023

Really easy to use and great customer service! It's such a great option to get some feedback on the site and products

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are pleased you like our app, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin