All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2023

Rivo is a great app with great customer service. Abbie really helped me out with my questions and was super patient.

Store

Desoire

Using app

13 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 17, 2023

Abbie was of amazing help! This company has amazing customer service, they are totally free, and it is very easy to start collecting reviews from customers. Don't hesitate to install it! :)

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 17, 2023

Very helpful. Good service and communication. App Rvo product review seems to be good thus far into my usage.

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for leaving a positive 5-star review! Much appreciated, Kevin

5 / 5 Share

Jan. 17, 2023

Very helpful staff. I am glad I installed this app because their customer service is amazing. I'd highly recommend this app.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Jan. 17, 2023

Makkelijke instellingen en sterke chat-service. Ik gebruik de app om reviews te verzamelen voor mijn webshop.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We zijn zo blij dat je geniet van onze app en diensten! Hartelijk dank voor de positieve feedback en review! 🌟Beste wensen, Kevin

5 / 5 Share

Feb. 8, 2024

Thanks Arrianne! Support is always super helpful - even though I’m only on a free plan, I’m never made to feel I’m any less important!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 17, 2023

I had initially tried to use another review app and it was a nightmare trying to embed it on the back end of Shopify, Rivo was seamless, and Pete assisted me quickly with anything I asked. Can't thank you enough for making this so easy for me.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Jan. 16, 2023

This app has been great! They have great customer service and are very helpful. Would definitely recommend

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Jan. 16, 2023

Paul was amazingly helpful and got my store verified in minutes! Can't wait to see the positive results from adding RIVO to my shopify store apps - for reviews and loyalty I don't see it getting much better!

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Jan. 16, 2023

Paul is the best. Very friendly and funny a pleasure to work with. The best customer service I've ever had.

Using app

18 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 16, 2023

So far so fantastic. I got to chat with Abbie to help get set up and she was prompt and helpful. She even gave a tip for the store in terms of layout and such. I also love that this one app also carries other things so I can keep everything in one place.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Jan. 15, 2023

Very simple to set up and the live chat was helpful for any questions. The widget shows up immediately at the bottom of all product pages and there's an option to show the star rating beneath the product title. I'm excited that this app will automatically send emails requesting a review 14 days after purchase. And you can also import reviews from other sources using their csv template which is amazing.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 15, 2023

A wonderful app that is completely free. Which is mind boggling to be honest. The support team is great, especially Arianne! Don't hesitate to download the APP!

Using app

9 minutes

Total reviews

7

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 14, 2023

My experience with rivio's apps have been great so far! Very Simple to use and thoughtfully arranged! The customer support team is what you'd hope to be the standard everywhere, they're truly great! So attentive, the effort to help is so encouraging, especially when trying to start or grow a new or existing business, thank you guys so so much, i'm grateful!

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with our apps! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Jan. 14, 2023

The app is easy to use and set up and the support I received from Mica was top notch! I hope to grow our UCG and reviews with this app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Jan. 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Jan. 13, 2023

I recently installed the review app after having such a great experience with the pop ups app which was also provided by Rivo. Mica helped me out with the review app and upgraded some extra features for me free of charge which i greatly appreciated. Rivo is a great brand and so is their team. Having a great experience so far and the craziest thing about this brand is that their services are free! Thanks again Mica.

Using app

13 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Wonderful! 🎉Thank you so much for using our apps, and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share

June 21, 2025

Bevor ich überhaupt etwas über die fantastische App sage, muss ich den sensationellen Kundenservice anerkennen! Jel half mir, um sicherzustellen, dass das Layout auf meiner Website genau so war, wie ich es wollte! Die App ist so einfach zu bedienen und ich finde, sie sieht auf meiner Website www.Hotti24.de unglaublich toll aus! Beste App für Bewertungen Rivo Product Reviews App & UGC

Store

Hotti24

Using app

5 months

Total reviews

9

Average rating

4.6

Developer Reply

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

5 / 5 Share

Jan. 12, 2023

Jel was very helpful in setting up things for me and went above and beyond with additional features! Support was amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 11, 2023

I have yet to use the app but so far the customer service has been outstanding. Thank you Arianne for all of your help!

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin