TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,797
All reviews
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Jan. 11, 2023
Customer support is amazing! They helped answer my questions and added extra features to the app for me.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Jan. 11, 2023
JEL was super helpful above and beyond the initial request to set up this app for my page! She reviewed my page and sent over a guide I could use to make my page better! Super helpful!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Jan. 11, 2023
Works well with the Loyalty App. Easily customizable. Customer service is also A+. Mica went above and beyond by also helping with other unrelated things! :)
Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your 5-stars and positive review is very much appreciated! All the best, Kevin
Jan. 11, 2023
Mica was extremely helpful and provided more value and help that I have ever received from customer support live chat representative. I would recommend Rivo to any and everybody! 11/10 service
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Jan. 11, 2023
Great service! Did a great job not only on their own platform but also giving great advice to your store. I totally recommend it!
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin
Jan. 10, 2023
Rivo has been great so far! Customer service rep Jel has been super helpful. Happy to keep using Rivo for my Shopify store.
Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin
Jan. 10, 2023
Paul was very helpful in helping me remove the Rivo branding from the widget. I'm satisfied with their customer support. I look forward to using the app.
We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jan. 9, 2023
I had to contact them for support and Paul assisted me with unlocking the additional features. So far it's been pretty handy.
Thanks so much for the 5-stars and glad you are liking the app so far! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin
Jan. 9, 2023
Yaci made it very easy to navigate the app and removed the "powered by". She also taught me about changing the favicon. Amaing customer service.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Jan. 9, 2023
Very easy to use APP. When in need of help, the reps are right there. Reps are very friendly and know there info to help you. Highly recommend Rivo for your business needs. A+++++++++++++++++++++++++++++++++++++++++++++++++++++
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Jan. 6, 2023
Wow, it was really easy to install and I'm very happy with the result. And chatting with Jel from the customer support was very friendly and helped me a lot. I totally recommend this App
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Jan. 6, 2023
The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Jan. 5, 2023
Nice App, Nice customer service. Still learn how to confiure it. They do 24/7 customer service for a free app. Amazing.
Wonderful! Thanks so much for leaving a positive feedback and review! 🙌 Cheers, Kevin
Jan. 4, 2023
My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!
We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin
Jan. 3, 2023
Amazing support and the app seems to be working really well and looks great. Great company! I really like how easy and nice the user experience is too. Would defintely recommend!
Your feedback means the world to us! Thank you so much for recommending us and we are here for you anytime! 🙌 Cheers, Kevin
Jan. 3, 2023
The assistant that helped me was betty! And her service was quick, efficient, and very professional! She was straight to the point and verified my website and removed the watermark for me with no issues absolutely free!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Jan. 2, 2023
amazing app. customer rep was nice and fast to the point. got things done in minutes. I highly recommend this app.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 If there's anything else we can do, just let us know. All the best, Kevin
Jan. 2, 2023
Just downloaded the Rivo Reviews App for my Shopify. The staff Paul was very helpful and what I like most as a new small business is that they provide the service for free. I look forward to using the App to collect organic genuine UGC. Happy New Year 2023 from Prizmatique Official
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 1, 2023
I had the most amazing time working with Arianne in assisting me setting up the app up for my store. Very professional and responsive! Thank you, Arianne, for all of your help today!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
Jan. 1, 2023
I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful
Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin