TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,797
All reviews
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Jan. 1, 2023
Haven't played with the app yet, but the other Rivo apps are fantastic. Mica helped me and I wasn't expecting such an amazing 1 on 1 experience. Above and beyond experience, Highly recommend this company
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Dec. 31, 2022
Wonderful customer service, Jel is the best customer service rep i have spoken to in many years! Highly Recommend
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Dec. 30, 2022
This is the second time I work with Rivo for another one of their apps I installed and let me tell you....THEY DO NOT DISAPPOINT ! I spoke to Abbie today and she was super quick, efficient and helpful. Answered all questions I had and went above and beyond for me. Gave me advice on things I didn't even think I needed advice on lol ! Such a great company to deal with. Thanks Abbie!
Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
Dec. 28, 2022
Great experience using the app and awesome experience working with Yaci! One of the best apps that I have used so far for my store. Thanks Rivo!
We're so happy to see that you had a great experience with us! 🙌 We're always striving to help you and your business succeed! Cheers, Kevin
Dec. 28, 2022
Great customer support, Arianne was very helpful. I would recommend Rivo for their reviews and Pop-ups.
Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
Dec. 26, 2022
great customer service, very friendly, attentive, understanding, patient, encouraging and helpful and
Wonderful! Thanks so much for the 5-stars! 🎉 Cheers, Kevin
Dec. 21, 2022
I can share my opinion about this app which is excellent for me and very useful I hope all can give it a try you will love it too Abbie is great Thank you Abbie
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Dec. 20, 2022
Abbie was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ All the best, Kevin
Dec. 19, 2022
absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional
Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin
Dec. 19, 2022
Great support from Arianne, app is easy to use and 100% would definitely recommend this to other stores too
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Dec. 16, 2022
The customer service I received was phenomenal. I was helped very quickly and efficiently. Thank You Jel.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin
Dec. 15, 2022
Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
May 20, 2024
Jamie was VERY helpful and informative with removing of the branding. She also went above and beyond in customer service and helping me improve my site. Thank you soooooo much
Awesome! Thank you so much for the 5-stars! Cheers, Kevin
Dec. 15, 2022
Arianne has been rocking on customer service was very helpful on my request. Rivo has been doing a great job for me!!! highly recommended!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
June 21, 2025
Do you know what time it is?! and Abbie had all the time in the world to help me. She's the real star. Great customer service and swift response, couldn't ask for more .
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
Dec. 14, 2022
It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
Dec. 14, 2022
The support team is really quick, very knowldgable and supportive. The app has huge features that you can explore and use them as per your store's requirement.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin
Dec. 13, 2022
Pete was very accommodating in helping me set up this app, and got back very quickly! Thanks for your help!!
Thank you so much for the feedback and 5-Stars! We're so glad we were able to help you with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
March 16, 2025
Habe bisher zwei Apps von Rivo installiert. Pop-up und die Review-App. Beide top Apps. Das Team ist sehr freundlich und hilfsbereit. Sie haben viel Geduld und gehen auf jede Frage ein. Toller Service!
Wunderbar! 🎉Vielen Dank, dass Sie unsere Apps nutzen, und wir sind immer für Sie da, wann immer Sie uns brauchen. Ihre positive Bewertung wird sehr geschätzt! Alles Gute, Kevin
Dec. 13, 2022
Theresa was extremely helpful in updating my account. I hope that the next time I chat , I get her on the chat. She is very knowledgeable.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin