TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,797
All reviews
Review RSS Feed
Dec. 12, 2022
Love it! such great customer service .. always going above and beyond to add new features for free just because. 100% recommend!
We're so glad you love our app and customer service! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Dec. 12, 2022
Je beaucoup aimé le service et le support technique, c'est rapide et facile d'installer et les produit sont bien faciles à utiliser
Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin
Dec. 12, 2022
Yaci was very helpful with removing branding and even offered a suggestion. Thanks for the excellent customer service!
Awesome! Thank you so much for the 5-star review and positive feedback! Cheers, Kevin
Dec. 11, 2022
Exceptional customer service! Yaci went above and beyond in helping me set up the app and even pointed out nice improvements I can make to my website.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Dec. 11, 2022
Thanks for you're Help ! You're app is really good and intuitive !!!!! Can you add the automatic translation ?
Thanks for leaving feedback! Your review is essential in helping us improve the app, and I have sent over your feature request to our product team. If there's anything else you want to add, just let us know. Best regards, Kevin
Dec. 11, 2022
Gran aplicación y grandes profesionales. Te ayudan en todo momento con cualquier problema que te surja, siempre están atentos a ti. Encantada con ellos!!
¡Me alegro de que te gusten nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin
Dec. 10, 2022
This is adding value to my shop besides Pete has been very helpful to explain how it works so I highly recommend this application to everyone.
We're so happy that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best wishes, Kevin
Dec. 10, 2022
I recently had an excellent experience with the customer service team at Rivo . They were very helpful, friendly, and professional in addressing my questions and concerns. The customer service representative I spoke with was knowledgeable and able to provide me with clear and concise answers to all of my questions. They were also very patient and understanding, and they took the time to make sure I was satisfied with their response. In addition, the customer service team was able to resolve my issue quickly and efficiently. They provided me with a solution that exceeded my expectations, and I was very impressed with the level of service and support they provided. Overall, I am extremely satisfied with the customer service I received from Rivo. I would highly recommend their services to anyone looking for high-quality and professional customer support.
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for sharing positive words about us. If any questions come up or if we can help along the way, please don't hesitate to let us know. 🙌 All the best, Kevin
Dec. 9, 2022
User friendly, and impeccable customer service! Abbie was an absolute wonder to work with. Completed all my request.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
Dec. 9, 2022
Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Dec. 9, 2022
Jel from Rivo is the best! Super profesional and helpful . Love it and great app! I searched for a long time for this kind of app.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Feb. 2, 2024
Thank you so much for your support. The team were very attentive and helped to solve my query. 100% recommend.
Using app
About 1 year
Total reviews
5
Average rating
5.0
We're so excited that you are enjoying our app! 🤩 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Dec. 7, 2022
Réponse très rapide et sympathique, je recommande, je dois juste prendre en main l'application qui m'a l'air facile d'utilisation
Tu es tellement incroyable! 🎉Merci beaucoup pour l'avis positif et pour nous avoir recommandés à la communauté Shopify ! Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous ! Bravo, Kévin
Jan. 14, 2024
Rivo is amazing and their customer service is even better. Jel and Arianne helped me with everything I needed and more! Thank you so much for an awesome app and awesome help!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Dec. 5, 2022
Installed the app and spoke with Abbie on chat. Was super helpful and amazing service! Quick response time and helped me with what I needed. Very friendly and personable!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Nov. 30, 2022
Abbie was a huge help. My question was quickly answered. She went above and beyond and added some extra features for me.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin
Nov. 30, 2022
The app works really well. Great customer service, very nice and kind people. They are willing to help and are very supportive. Highly recommend this app!! Paul helped very well, was very supportive and his recommendations were excellent.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Nov. 30, 2022
Arianne is amazing! She helped me solve my issues within 5 minutes and suggested some needed changes!! Amazing!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Nov. 30, 2022
I enjoy my whole experience. It was fast and easy, and the person I chatted with was fast with responding and even giving me additional help.
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
Nov. 30, 2022
Rivo app was super easy to set up and the support was just OUTSTANDING, Arianne was so great and easygoing. Looking forward to using it
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin