All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
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5 / 5 Share

Oct. 18, 2022

Great service and great people that help with any questions :) Have fun using it and love the simplicity of the app

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

4 / 5 Share

Oct. 17, 2022

Je viens d’installer l'app, je ne peix pas encore dire si elle me convient. En tout cas l'assistante Arianne, était super.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hé, l'équipe officielle du skateshop ! 👋 Il suffit de vérifier pour voir comment vous aimez l'application jusqu'à présent. Notre objectif est que vous et tous nos marchands viviez une expérience 5 étoiles, donc toutes les pensées, suggestions, questions ou préoccupations seraient géniales ! 😊 N'hésitez pas à nous envoyer un message. Notre équipe se fera un plaisir de vous aider ! Cordialement, Kévin

5 / 5 Share

Oct. 16, 2022

Arianne helped me set up this app and was over the top with her service. I highly recommend using this app!

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

Great app/apps. I use them all and they all work great. Customer service team is amazing. I've used them multiple times for questions i had about how it worked. Abbie was great at helping out QUICK and also gave me some tips!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin

5 / 5 Share

Oct. 12, 2022

I download this app to help me with reviews on my website, not tested yet but the customer service from Jel was amazing. Jel help me with my question and resolved my problem. Jel even gave me a suggestion to my website, was perfect. Thank you :)

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 11, 2022

I just signed up for Rivo and have yet to try out its features but I have to say they offer stellar customer service ! Abbie has been extremely helpful by answering all my questions , offering tips , and sharing helpful resources. I look forward to using your product !

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 10, 2022

Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.

Using app

29 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

4 / 5 Share

Oct. 9, 2022

I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Hey, DRAGON FOXX team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin

5 / 5 Share

Oct. 4, 2022

Arianne was a delight to work with. Super quick response time and very helpful. She quickly answered my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Sept. 23, 2022

Maria was amazing. Customer service from this team is always top notch! Always suggest using this company for different needs on shopify

Using app

18 minutes

Total reviews

10

Average rating

4.2

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Sept. 22, 2022

Great experience with customer support! Arianne, from customer support, was very helpful getting set up and addressing my issues. The app is easy to use and integrates seamlessly with our store. Great product!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Sept. 21, 2022

Quick setup, easy to use, support reminded me my recently swapped theme didn't have a favicon set yet. Helpful team, no problems with implementation of reviews as of yet.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best regards, Kevin

4 / 5 Share

Sept. 21, 2022

Great app and nice support from Alex at RIVO. Quickly answered my questions and assisted in perfecting the look and feel.

Using app

37 minutes

Total reviews

1

Average rating

4.0

Developer Reply

We're excited that you are loving our app and services so far! Please let us know how we could have made your experience 5-Stars, and we would be happy to accommodate! All the best, Kevin

5 / 5 Share

Sept. 20, 2022

Was looking for a new review app and Rivo seems to be a perfect fit. Also, Arianne was amazing and answered any questions. Looking forward to explore the app further and I think it will be great for my store and my amazing customers.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was a perfect fit for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 12, 2022

Amazing, super fast, and efficient. absolutely happy with the support and the simple app features which suits my needs.

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so thrilled that you are happy with our customer support! Thank you so much for the 5-stars! If there's anything else we can do, please let us know. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 9, 2022

I just installed the app and had a great experience so far. Jel was very helpful in getting it set up. I haven't used it yet but so far it seems very easy and simple to use.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Marvelous! Thanks so much for installing our app, and we are so glad that you had a great experience so far! If you have any further questions or experience issues along the way, just let us know. We're always here to help. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

Mica was an excellent help fixing our issue with the widget! We cannot thank her enough! Great app so far and we're excited to launch. We love the customization of the app.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words, and we are always here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

App is easy to set up and Therese was very helpful with getting me started since I am new to adding reviews to my website as well as this app.

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Sept. 6, 2022

I've looked at so many apps and think I finally found it. It's really easy to use and keeps your site clean and intuitive without cluttering your layout. Thanks Arianne!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! Cheers, Kevin