All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2022

Love Rivo Products! Had the pleasure of working with Abbie on getting the app setup to its potential. Absolutely fantastic service! Thank you so much Abbie for your help!

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 26, 2022

Abbie was super kind and helpful. I appreciate how quick and responsive she was. I loved working with Abbie.

Store

Calmate

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 26, 2022

Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Oct. 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 26, 2022

Arianne was great! Helped me understand the app. Rivo apps are awesome! Highly recommended! Keep up the good work.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy that you love our apps and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Oct. 26, 2022

Uygulamayı çok hızlı bir şekilde yükledim ve Paul'a vermiş olduğu tüm desteklerden dolayı çok teşekkür ederim. Kendisi mükemmel bir şekilde tüm süreçlerle ilgili yardımcı oldu ve uygulamayı özelleştirebilmem için tüm sorularımı cevapladı. Aynı zamanda kendi de önerilerde bulundu. Rivo'nun diğer ürünlerini de kullanacağımdan şüphem yok.

Store

Sensy

Using app

26 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Uygulamamızı kullandığınız ve düşünceli geri bildiriminiz için çok teşekkür ederiz! 🤩 Başka bir şeye ihtiyacın olursa, biz her zaman senin için buradayız. Çok takdir ediyorum, Kevin

5 / 5 Share

Oct. 26, 2022

Got all the perks for free all thanks to Paul who basically made my day! Very responsive and top notch customer service!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 26, 2022

This app is the bomb! It was easy to set up and Abbie, from the support team was a star. She was so good, I thought it was AI! But Abbie is 100% human! I checked. She made the experience personal and even gave us some really good tips for our store! I look forward to doing more with this app. Thanks Abbie and Rivo <3

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Oct. 26, 2022

This is the app I was definitely looking for. Provides the right functionality, without affecting the speed of the website. Amazing customer service and tech team that are able to provide guidance on the set up as well as able to solve specific needs of the client.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Oct. 25, 2022

Great customer service. Abbie was very helpful and quick to respond. Greatly appreciated. Thank you!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

4 / 5 Share

Oct. 24, 2022

Pete was a good assistant he helped me very much. I love this app! I'm testing this app for a while, but so far I'm very amazed!

Store

MD Case

Using app

16 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hey, MD Case team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

May 22, 2024

Enkel app att använda och snabb och bra support via livechatten. Sam i supporten är otroligt trevlig och serviceinriktad. Rekommenderas!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Vi är så glada att du gillar vår app och våra tjänster! Tack så mycket för den positiva feedbacken och recensionen! 🌟Bästa hälsningar, Kevin

5 / 5 Share

Oct. 22, 2022

Everything was perfect! Pete is very fast, he answers directly and he has the best solutions everytime when I have a problem.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Oct. 22, 2022

Very helpful! Therese is fabulous! Thank you for the excellent prompt service. it is easy to use, thank you

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

Great apps all around. Easy to use and as many say, the customer service is above and beyond. They are so nice!

Store

Taters

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 20, 2022

you are the top of the best, thank you soo much. Very great service and profesional help, i wish that all support as yours.

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Oct. 19, 2022

Great customer service. Abbie assisted me in getting all of my questions answered and even provided great suggestions for my site. Looking forward to trying the app out!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app and for the 5-star review! 🤩 We're excited to be part of your business growth and success! If you need anything at all, just let us know. We're always here for you. Cheers, Kevin

1 / 5 Share

Nov. 30, 2022

I've submitted 2 tickets for issues I have experienced and no help or communication in 3 weeks. The reps who I did speak to were helpful.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Oct. 19, 2022

goede app en fijne service, snel geholpen met problemen. er zijn veel verschillende mogelijkhedenmet deze app

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin

5 / 5 Share

Oct. 19, 2022

Fast and great help, answered all my questions, very easy and simple communication with customer services. App easy to use.

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin