All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

Betty was really friendly and responsive with my request in regards to the app. Have not test out the app yet but everything seems easy and smooth to set up. Thanks!

Store

Beblum

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Much appreciated, Kevin

5 / 5 Share

July 20, 2022

Very good customer support, simple and easy to use! I would recommend it to anyone that wants a simple review system on their shop.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! πŸŽ‰ Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Pete was of great help. Super friendly onboarding, I was advised right of the bat and received extra bonuses for free. Thanks.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our services. Let us know if there's anything else we can help with along the way. 🍻 Cheers, Kevin

5 / 5 Share

July 19, 2022

With the help from Lance, the installation process was seamless. I would recommend to give it a try .

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and for recommending us to the Shopify community! πŸ™Œ Best regards, Kevin

5 / 5 Share

July 18, 2022

Great assistance from Lance, love the design of the app, it is simple to use and has a lot of useful functions.

Using app

About 2 months

Total reviews

9

Average rating

4.9

Developer Reply

We are so pleased that you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

July 16, 2022

Vicky assisted me in the middle of the night to get me up and running with Rivo! This app is so easy to set up and the customer service is top notch. All my questions and concerns were addressed timely and with literally a virtual smile. I hope my customers are happy to leave their reviews as I am for this app!

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. πŸ™Œ All the best, Kevin

5 / 5 Share

July 15, 2022

Abbie was super helpful in removing the branding and answering all my questions. Thank you so much for your help.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 15, 2022

Abbie has been such an awesome help! Really proactive and enthusiastic. I can't wait to use this app.

Using app

10 minutes

Total reviews

6

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our services! Thank you so much for using our app and for the 5-stars! πŸ™Œ Cheers, Kevin

5 / 5 Share

July 14, 2022

Nice App, easy to set up and it's really 100% free. Lance answered all questions I have - nice chat :) All the best from Germany!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🀩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

5 / 5 Share

July 13, 2022

This app is very easy to use and Lance was amazing to work with. He removed the Rivo branding from my store in no time as well as answered all my questions I had. 10/10 would definitely recommend the app if you are looking for an efficent app and friendly customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! πŸŽ‰Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

5 / 5 Share

July 12, 2022

Abbie was very helpful with getting the app up and running, and gave me a little insight into some other things as well. Definitely hope to talk to her again if I need assistance in the future.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

So pleased that you are happy with our services. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin

5 / 5 Share

July 11, 2022

I really enjoy how fast to apply in my website! Including the translations to my proper language! And the support were SUPERB!!! Amazing App and Amazing Support!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a wonderful experience with our app and support! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

5 / 5 Share

July 11, 2022

great to have the Rivo for reviews collecting and presenting, Mr Pete provide very helpful suggestions, thanks a lot

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! πŸŽ‰ We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

July 11, 2022

Very easy to set up and customize for reviews. Makes it easy to capture reviews right in the site Pete from support was very helpful.

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

5 / 5 Share

July 10, 2022

Maria was very helpful to answer questions and provide feedback on how to improve our Shopify site!

Store

PM

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🀩 These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 4, 2022

Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!

Store

CLASPP

Using app

38 minutes

Total reviews

6

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. πŸ™Œ Cheers, Kevin

5 / 5 Share

July 4, 2022

5 Star all day! Abbie helped me and beyond my request. What a diamond she is. Rivo has been awesome for me so far and hope it remains that way! Team rivo you rock!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! Your honest feedback means everything to us and we're glad that you feel we're on the right track! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 4, 2022

Lance has been super helpful and the app looks really interesting! And again , a big thank you to Lance :) I really advise this app , in the case you are wondering which app choose ;)

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

July 4, 2022

Awesome app. It is super easy to use and set up. The customer service from Pete was exceptional too!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Let us know anytime if you need further help along the way. 😊 Cheers, Kevin

5 / 5 Share

July 2, 2022

Lea was excellent!!! She answer all my questions and was very helpful. This is my first time using the app and I'm very pleased.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin