TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#7,794
All reviews
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May 17, 2022
my chat with betty was great! she was nice- not a bot and handled my need quickly! I have not used the app yet and im customizing it now but if someone like betty is always around to help then i know it has to be good!
We're so happy to see that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! Thanks, Kevin
May 15, 2022
Arianna was a great help. Satisfied thus far with the app's performance. Simple and easy to install.
We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
May 13, 2022
The installation was super easy. Very friendly customer support. I love the look and feel, and the fact that all colors can be customized to fit with your personal branding. I'm looking forward working with the app.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin
May 7, 2022
I've just installed the app. It looks great and a lot of customization is possible. I had some additional questions. Lance answered me a few seconds after I opened the chat and he took the time to answer me. A great app with a great customer service. And that for free...
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
April 28, 2022
So happy I found the RiVO apps. I installed RIVO reviews in addition to the pop up app. They are great, professional ways to allow customers sign in to emails, and provide reviews to products. My online store looks now ready to go! Yippee!
You are awesome! 🎉Thank you so much for choosing our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
April 22, 2022
Abbie was great with helping me a very pleasant i would def recommend this app. The response time is fast!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
April 22, 2022
My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
April 20, 2022
I was looking for a solution that didn't cost me an arm and a leg since my shop is new. Rivo Product Review is perfect. Not because it's free (at the moment) but because it has just the right features -- Star rating, Reviews, email reminders to collect reviews, customer pic/vid uploads, and more. I don't need an app to make me a drink, just one that won't make me drink more than I should. Plus it's super easy to set up. I did need help from Support due to my particular theme, and they were AWESOME. They had my issue fixed within hours. I highly recommend you give this app a try if you too need a Product Review app.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, our team is here for you anytime. Much appreciated, Kevin
April 10, 2022
Abbie was so helpful. Her customer service was beyond great. She deserves a 10-star rating. Definitely one of the best!
We're so happy to see that you had a great experience chatting with us! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
April 8, 2022
App troppo valida, strano sia gratuita! Personale fantastico, Ryan mi ha aiutato a configurare al meglio l'app
Siamo così felici che tu ami la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟 I migliori auguri, Kevin
April 7, 2022
Abbie was great, whilst I was waiting for her to help me she provided me with other app advice. 5 stars
Thank you so much for your kinds words and 5-stars! 🤩 Much appreciated, Kevin
April 3, 2022
I just downloaded the app and had some issues with initial setup, but support was great and that helped me a lot. However, the app doesn't have 2 features that are very important to me (a way to customize colors in the review request emails, plus a way to stop those emails from sending to my wholesale customers who already get a review request on the platform where they purchase from me wholesale), so I ended up deleting the app.
April 1, 2022
Excellent functionality and customization. Fast and efficient customer service. Thank you for your availability
Wonderful! Thanks so much for the positive feedback and 5-star review! Let us know if any questions come up or if we can help along the way. 🙌 All the best, Kevin
March 15, 2022
Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews
We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩 If you ever need help along the way, please feel free to let us know. All the best, Kevin