TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#11,574
All reviews
Review RSS Feed
March 3, 2025
Adrian from the support team has been really helpful and quick.
Thank you for the great feedback! We're thrilled to hear that our support team was helpful and quick. If you need anything else, we're always here to assist! 😊 - Kevin & TYDAL Team
March 2, 2025
This is a fantastic app and the team is the best that you could ever met with, cheers!
We're so happy to hear that you're enjoying the app and had a great experience with our team. Cheers to you too, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team
March 2, 2025
Very helpful customer service - thanks for your help Sam.
Thank you for the kind words! We're glad to hear that our customer service was helpful. If you need anything else, we're always here to assist! 😊 - Kevin & TYDAL Team
April 1, 2025
Jamie was a great help and quick to connect and answer my questions. My issue was resolved easily. Thanks!
Thank you for the fantastic review! We're so happy to hear that the process was quick and easy, and that our support team was friendly and helpful. We’re here to assist whenever you need anything else! 😊 - Kevin & TYDAL Team
March 1, 2025
Very helpful team, easy to use and install.
Thank you for the kind words! We're so glad that the app was easy to install and that our team was helpful. If you need any further assistance, we're always here to help! 😊 - Kevin & TYDAL Team
March 1, 2025
Effortless to set up and up to now looks great. had some extra features added for free.
Thank you for the feedback! We're thrilled that the setup was effortless and that you're enjoying the app. It's great that the extra features helped—if you need anything else, we're always here to assist! 😊 - Kevin & TYDAL Team
March 1, 2025
app is good
Thank you for the feedback! We're glad to hear you're enjoying the app. Let us know if you need anything else! 😊 - Kevin & TYDAL Team
Feb. 28, 2025
Great customer service
We're glad you had a great experience with our customer service. If you need anything else, we're always here to help! 😊 - Kevin & TYDAL Team
Feb. 28, 2025
The support team is amazing! Jamie was very professional and patient with us as we were trying to import our reviews in our Shopify store. Very happy with the service. Thank you
Thank you for the wonderful feedback! We're so happy to hear that our support team was professional and patient in helping you with the review import. We're always here to assist—thank you for choosing us! 😊 - Kevin & TYDAL Team
Feb. 28, 2025
Jaimie Helped me out a lot with the email discounts and explaining how everything works. I especially loved the additional suggestions she made for our store as well as the compliments on our site and the follow on instagram!! Mother & Maiden Tallow is very grateful for your wonderful customer service!
Thank you for the kind words! We're so glad to hear that our support team was able to help with the email discounts and offer additional suggestions for your store. It’s great to know you felt appreciated and supported. We're always here if you need anything else! 😊 - Kevin & TYDAL Team
Feb. 28, 2025
The Support Team (Sam) is fabulous. They solved all my queries instantly. Overall the app is good for collecting reviews. Looking forward to the new features
Fantastic! We're so glad our support team was able to solve your queries instantly. We're excited for you to explore the new features, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team
Feb. 28, 2025
The app is good and easy to access. Also, the chat support is happy to help - Jamie
We're so glad to hear that the app is easy to use and that our chat support was helpful. If you ever need anything else, we're always here to assist! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
Sam provided excellent support by removing the app’s branding on the widgets. He also added my store to the priority server queues and removed the email-sending limit for unlimited emails, which was a nice bonus. His assistance was prompt and efficient, making the entire process smooth and hassle-free. Appreciate the support!
Thank you for the amazing review! We're thrilled that our support team provided prompt and efficient help with removing branding and enhancing your store's capabilities. We're always here to ensure your experience is smooth and hassle-free! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
It's the great app and great service in the support from Sam! I was looking for some solution for my reviews and when I discovered this app all my questions just disappeared. And also Sam send me the import file template and instructions how to do my task much easier that with manual work and that was super solution! Thank you so much!
Thank you for the wonderful review! We're so glad the app provided the solution you were looking for and that our support team made the process easier for you. We're always here to help—thank you for choosing us! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
You are the most professional and enthusiastic customer service I have ever seen, Helped me solve a lot of problems，Highly recommend this app
Thank you for the amazing feedback! We're thrilled to hear that our customer service made such a positive impact and helped solve your issues. Your recommendation means the world to us! We're always here if you need anything else! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
The support was very friendly and helpful. The app is for free and contains features, which costs a lot of money on other apps (for example the discount code option). Happy with this app
Thank you for the awesome review! We're so glad you're happy with the app and that the support was helpful. We’re proud to offer great features for free, and we're always here if you need anything else! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
fantastic help
Thank you for the kind feedback! We're so glad we could help. If you need anything else, feel free to reach out! 😊 - Kevin & TYDAL Team
Feb. 27, 2025
Super application simple à utiliser et très bien organisée et complète, l'équipe est à l'écoute et disponible, tout fonctionne très bien. Je conseille pour les boutiques qui aiment mettre en avant les avis des clients. Il y a aussi la possibilité de modérer les avis, et d'envoyer des mails pour rappeler aux clients de mettre des avis. Beaucoup d'options très sympas !
Merci pour cette superbe critique ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que vous appréciez toutes ses excellentes fonctionnalités. Votre recommandation compte beaucoup pour nous ! 😊 - Kevin et l'équipe TYDAL
Feb. 26, 2025
We've been using TYDAL Product Reviews App on our Shopify store, and it's been a great addition to our website. The app works smoothly and fits perfectly with our design. The customer service, especially Sam, was incredibly helpful with quick responses and support whenever we needed it. Highly recommend!
We're thrilled that TYDAL Product Reviews has been a great addition to your store and that our customer service was able to assist you effectively. We truly appreciate your recommendation! 😊 - Kevin & TYDAL Team