All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2025

Setting it up has been super easy, and the chat support is great!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad the setup has been easy for you and that our chat support has been helpful. If you need anything else, feel free to reach out! 😊 - Kevin & TYDAL Team

4 / 5 Share

Feb. 26, 2025

L’application n’est pas encore testée, d’où les 4 étoiles. Mais le service client est vraiment top ! Je remercie Sam

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Merci pour votre retour ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre service client. Nous sommes impatients que vous testiez entièrement l'application, et si vous avez besoin d'aide, nous sommes là pour vous aider ! 😊 - Kevin et l'équipe TYDAL

5 / 5 Share

Feb. 26, 2025

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Super easy to install and customize. Great immediate superfast support from Sam. Thanks Guys.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Fantastic! We're so glad to hear the installation and customization were easy, and that our support was quick and helpful. We're always here if you need anything else! 😊 - Kevin & TYDAL Team

4 / 5 Share

Feb. 26, 2025

Most of things that I want is provided in this app! Quick shoutout for Jamie for helping me !! Thank you

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the awesome review! We're so happy to hear the app meets your needs and that our support team could assist you. If you ever need more help, we're always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 25, 2025

Just started using this app, support is great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad to hear you're enjoying the app and that our support has been helpful. Let us know if you need anything as you get started! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 25, 2025

Highly recommend the app! Does a great job of collecting our customers reviews. Jamie from customer service was amazing and so helpful.

Store

zi&co

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad the app is helping with your customer reviews, and we're thrilled to hear that our support was amazing and helpful. We truly appreciate your recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

Great support and easy to work with.

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're so glad to hear that our support has been helpful and easy to work with. We're always here to assist whenever you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

Sam was amazing, the queue in time was quick and its my first time getting introduced to Tydal. So far the integration was seamless and Sam did everything very quickly. He even suggested on some minor changes to our website which he is very attention to detail. Very appreciate the expertise!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that your first experience with Tydal was seamless and that our support team provided valuable suggestions. We’re always here to help and appreciate your trust in us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

Easy set-up and loads of features. Terrific customer support service with quick responses. Would definitely highly recommended!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're so glad you had a great experience with the setup and our customer support. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

great experience

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're so glad to hear you had a great experience. Let us know if there's anything else we can do for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

This amazing full-featured review app has been amazing. Being able to remove their branding with just a simple conversation with Sam in customer service was great. I build a lot of Shopify sites and I'll be recommending Tydal to all my clients

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so glad to hear that Tydal has been a great fit for you and that our customer service was able to assist you smoothly. We truly appreciate your recommendation and look forward to helping your clients too! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

Greate app to use.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're so glad you're enjoying the app. Let us know if you ever need assistance or have any questions! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

We just installed the TYDAL Product Review App and haven’t used it fully yet, but the support team—especially Adrian—has been amazing. Quick, helpful, and straight to the point. So far, the experience has exceeded our expectations. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so happy to hear that our support team has made a positive impression. We’re excited to help you get the most out of the app and are always here if you need anything. 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 24, 2025

Great experience signing up with TYDAL!! As a novice to most things technical, Adrian was amazing. Not only did he answer all my questions in a way that I could understand, he went over and above to help customise my store and even better he threw in some awesome freebies just to give my store that extra edge, totally appreciate you ADRIAN!! Go with TYDAL, you won't be disappointed!

Store

Zeya

Using app

25 minutes

Total reviews

6

Average rating

4.8

Developer Reply

Wow, thank you for the amazing review! We're so glad our support team could help you feel comfortable with the setup and even go above and beyond for you. We’re thrilled to be part of your store’s journey, and we’re always here to support you. 😊 Thanks for choosing TYDAL! - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2025

Tydal Reviews Shopify App is a Gamechanger! I can’t say enough good things about the Tydal Reviews Shopify app and the outstanding service provided by Sam! From the moment I installed the app, everything was seamless. The interface is incredibly user-friendly, making it easy to import, manage, and showcase customer reviews in a beautifully designed format. What truly sets Tydal apart is its customisation options. It blends perfectly with my store’s branding, ensuring a professional and trustworthy feel for my customers. The automated review requests are going to come in super handy and anybody who runs an e-commece store knows UGC is king. Can't wait to use the app further. Now, let’s talk about Sam—an absolute legend! His support is next-level. He went above and beyond to help with the setup, making sure everything was working perfectly. Super responsive, knowledgeable, and genuinely cares about customer success. If you're looking for a top-tier review app backed by exceptional support, Tydal Reviews is the way to go. Highly recommend!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you so much for this amazing review! We're beyond thrilled that Tydal Reviews has made such a positive impact on your store. It's fantastic to hear that our support team was able to assist you so thoroughly. We’re always here to ensure your success, and we can’t wait to continue helping you grow! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2025

excellent service from Sam. Very helpful

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you had a great experience with our service. We're always here to help whenever you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2025

Great App, and excellent customer service, Sam was extremely helpful and assisted with many aspects.

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you had a great experience with both the app and our customer service. We're always here to help with anything you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 21, 2025

Amazing customer support I requested for few features and they told me they will work on it. Need more companies that listen to their customers

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're so glad to hear that our team is meeting your needs. We truly value customer feedback and are always working to improve. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 20, 2025

super helpful

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're so glad we could be helpful. Feel free to reach out anytime you need assistance! 😊 - Kevin & TYDAL Team