All reviews

Rating Breakdown

  • 5
    97% (3,701 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

Good service

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you enjoyed the service. Let us know if there's anything else we can do for you! - Kevin & TYDAL Team

5 / 5 Share

Oct. 16, 2024

Very happy with customer service and support installing the Tydal Product Reviews App. Jamie was very helpful and efficient. She went above and beyond at getting us up and running and ensuring the app was installed correctly. Very much appreciated and certainly saved us time. Thank you.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear about your positive experience with our support team! Thanks for choosing Tydal, and we're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 16, 2024

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

Absolutely love the App, amazing customer service available at 11PM to help me and even provide additional valuable insight. The app supports translation which is great for Canadian merchants operating in QC.

Store

Kynook

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad you're loving the app and our late-night support! Happy we could provide the help and insights you needed, especially with translations. Thanks for your great review! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

The app does everything it says. It's easy to use, has everything customers need to post their reviews, and best of all is its online support that answers all questions! It's amazing!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you find the app easy to use and our support helpful. Here to answer any more questions you have! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Jamie was very helpful from the start. I'm still awaiting my first review as I just signed up for this app 10 minutes ago for my Shopify store. Jamie found a few quick small tweaks for our website to help with our branding.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to help right from the start. Excited to see your first review and how those tweaks enhance your branding! Thanks for joining us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Easy to install and start in my shop even for a beginner like me! I love the variations to match my storefront!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear it was a breeze to set up and that you're loving the customizations! Thanks for choosing us, and happy selling! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

They give absolutely amazing support. Sam was absolutely amazing and helped me with everything I needed so quickly and even gave me extra tips for my website.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you had such a positive experience with our support team! Thanks for sharing your feedback. Happy to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

First time installation was pretty smooth. Jamie was amazing and had suggestions that I hadn't thought of just by taking a look at my store. I think I like it here and might decide to stay for a while.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Glad your first installation went smoothly and you found our suggestions helpful! We're thrilled you're considering staying with us. Welcome aboard! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

I had a great experience setting up the app, thanks to Sam! He was incredibly quick to assist. His support made everything smooth and straightforward. Highly recommend his help!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

So happy to hear about your smooth setup experience! Thanks for recommending our support team—we're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Easy to setup, has enough customisation and great customer service.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Glad you found the setup easy and our service great! Thanks for the feedback—happy customizing! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

The app works flawlessly, and the service was exceptional. It’s user-friendly and provides all the features I need. The support team was responsive and helpful, ensuring a great experience from start to finish. Highly recommend!

Store

Sonix

Using app

14 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Thrilled to hear you had a great experience with our app and support team! Thanks for the high recommendation. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Store

Onetree

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

So far so good, the team is quick the app is fast everthing looks nice.

Using app

25 minutes

Total reviews

3

Average rating

4.7

Developer Reply

That's wonderful to hear! We're glad you're enjoying the quick service and our app's performance. Thanks for your feedback! - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

It is a very nice app and very useful and the support Jamie is fast and very nice even gives suggestions to improve my store :)

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled you find the app useful and our support helpful. We're always here to offer suggestions and help improve your store! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

The app is good and service too

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you're enjoying the app and our service. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

TYDAL Reviews has transformed my Shopify store! It's easy to use and allows customers to submit photo and video reviews, adding great credibility to my products. The support team is incredibly responsive and helpful. I highly recommend this app to anyone looking to enhance their customer feedback experience!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to hear TYDAL Reviews is enhancing your store and that our support team has been helpful. We appreciate your recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Great support

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you experienced great support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

SAM WAS VERY HELPFUL...THANK YOU.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to have been helpful. Always here if you need more assistance! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Awesome customer service!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you enjoyed our customer service. Always here to help whenever you need us! 😊 - Kevin & TYDAL Team