All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2025

Adrian was very helpful. My queries were resolved very quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad your queries were resolved quickly. If you need anything else, we're always here to help! - Kevin & TYDAL Team

2 / 5 Share

May 21, 2025

Une application gratuite qui permet aux acheteurs de donner un avis sur le produit qu'ils ont acheté, permet aussi dans les réglages que tout le monde peut rédiger un avis qu'ils soient ou non acheteur , un mail peut envoyé aux acheteurs pour leur demander gentiment un avis, permet d'envoyer une réduction aux clients qui dépose un avis , une application très complète , en anglais mais les options sont réglables pour les voir apparaitre en français sur le site , j'adore, merci EDIT: Mes clients ne peuvent pas laisser un avis sur mes produit cela na fonctionne pas ....

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Nous sommes ravis que vous aimiez l'application et toutes les fonctionnalités qu'elle offre, des évaluations de produits aux paramètres personnalisables. Nous travaillons toujours pour améliorer encore les choses pour vous. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire ! - Kevin et l'équipe TYDAL

5 / 5 Share

Feb. 12, 2025

Great customer service

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear you had a great experience with our customer service. We're always here to help whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2025

I had an amazing experience with Andrian and Tydal! Their customer service is top-notch—friendly, responsive, and genuinely helpful. They go above and beyond to ensure everything runs smoothly, making the whole process effortless. The VIP treatment was a pleasant surprise, and their dedication to customer satisfaction is truly commendable. Highly recommend them for anyone looking for exceptional service!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the incredible feedback! We're thrilled to hear you had such a positive experience. Providing top-notch service and making things effortless is what we're all about. We truly appreciate your recommendation! ✨ - Kevin & TYDAL Team

4 / 5 Share

Feb. 11, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 11, 2025

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

vv helpful

Store

Forgals

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad to hear our support was helpful. Let us know if you need anything else—we're always here to assist! - Kevin & TYDAL Team

5 / 5 Share

Feb. 11, 2025

Sam was excellent!! I needed the background color of the APP to match my website exactly and he resolved the issue. Sam was also able to answer all my questions. I switched from Judge Me because you had to upgrade to get a plan with additional fees to change the background. TYDAL made the changes for free and on the free plan. Thank you very much!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're so glad we could help customize the app to match your site perfectly and provide the support you needed—all for free. We’re here anytime you need assistance—no hidden fees! - Kevin & TYDAL Team

5 / 5 Share

Feb. 11, 2025

Einfach und schneller Support, die Mittarbeiterin " Jamie " hat schnell , freundlich und sicher geholfen, Danke!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Vielen Dank für die tolle Bewertung! Wir freuen uns, dass unser Support-Team Ihnen schnell, freundlich und souverän geholfen hat. Wir sind immer für Sie da, wenn Sie uns brauchen! - Kevin & TYDAL-Team

5 / 5 Share

Feb. 10, 2025

Wonderful support from the team and easy to use app! :)

Store

FitLiva

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the lovely feedback! We're so glad you found the app easy to use and our support helpful. We're here anytime you need assistance—let's keep making things easier for you! :) - Kevin & TYDAL Team

5 / 5 Share

Feb. 10, 2025

Jamie was so helpful to me all the times, see gave me tips on how to make my store better too! thanks again!

Store

nurmul

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled our support was helpful and that the tips made a difference for your store. We're always here to help you improve and succeed! - Kevin & TYDAL Team

5 / 5 Share

Feb. 10, 2025

Within 5 minutes of installing the plug-in, the support consultant patiently communicated with me and answered some of my questions. In any case, this is a great behavior, and I look forward to having a better experience in product practice.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so glad to hear our support team was able to assist you quickly. We’re excited for you to experience the product, and we're here whenever you need help! - Kevin & TYDAL Team

5 / 5 Share

Feb. 10, 2025

helpful team

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're happy to hear that you found our team helpful. Let us know if you need anything else – we’re always here for you! - Kevin & TYDAL Team

5 / 5 Share

March 21, 2025

Adrian was so helpful in helping me. Prompt and Thorough! A+++++ Thanks Adrian!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that our support was prompt, thorough, and provided extra tips. We’re always here to help – feel free to reach out anytime! - Kevin & TYDAL Team

5 / 5 Share

Feb. 8, 2025

This application is extremely simple and easy to use, and it serves as an excellent up-sell tool that also enhances our customers’ trust in us. It perfectly fills the gap of features that the official Shopify platform lacks. I am very grateful to Jamie for her enthusiastic support with my store, unlocking many of the features I needed. Words cannot express my gratitude.Thanks again.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy the app has helped enhance your store and customer trust. It’s great to know that our support team could assist in unlocking the features you needed. We're always here to help and appreciate your gratitude! - Kevin & TYDAL Team

5 / 5 Share

Feb. 7, 2025

Easy to set up and for customers to review. Jamie was super helpful on the chat support, and replied to my questions really fast.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear the setup was easy and that our chat support was fast and helpful. We’re always here if you need anything else – don’t hesitate to reach out! - Kevin & TYDAL Team

5 / 5 Share

Feb. 7, 2025

I dealt with Adrian, He was very prompt answered all of my questions quickly. Highly recommend this app!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! We’re so glad our support was prompt and helpful. We truly appreciate your recommendation and are always here if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Feb. 7, 2025

L'application est très facile d'utilisation et permet un bon service de notes et avis GRATUITEMENT. Petit plus pour le support 24/7 et notamment Sam qui a été très sympathique et compétent !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour vos commentaires fantastiques ! Nous sommes ravis d'apprendre que vous appréciez l'application et notre assistance 24 h/24 et 7 j/7. Nous sommes toujours là pour vous aider et nous apprécions vraiment vos aimables paroles ! - Kevin et l'équipe TYDAL

5 / 5 Share

Feb. 6, 2025

The app is easy to install and works well in my store.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re so happy to hear the app was easy to install and works well for your store. Let us know if you need any further assistance – we’re here to help! - Kevin & TYDAL Team

5 / 5 Share

Feb. 6, 2025

Store

Malingo

Using app

About 1 hour

Total reviews

1

Average rating

5.0