TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#11,574
All reviews
Review RSS Feed
Feb. 17, 2025
Simple and easy to use. The support from Sam was top tier. Recommend to anyone 5/5*
Thank you for the awesome review and the 5-star rating! We're thrilled to hear that you found the app easy to use and our support top-notch. We truly appreciate your recommendation! - Kevin & TYDAL Team
Feb. 16, 2025
Feb. 16, 2025
Great support, great app. thank you!
Thank you so much! We’re so glad you’re happy with both the app and the support. If you need anything else or have questions in the future, don’t hesitate to reach out—we’re always here to help! - Kevin & TYDAL Team
Feb. 15, 2025
I had the pleasure of working with Sam, who was incredibly helpful in guiding me through the app. Sam took the time to answer all my questions and ensure I understood everything clearly. Not only was Sam patient and knowledgeable, but also kept a keen eye on what I needed, making sure I was well taken care of. Excellent customer service – I truly appreciate all the assistance!
Wow, thank you for such a thoughtful review! We're so glad to hear our support team was able to guide you smoothly through the app and provide all the assistance you needed. We truly appreciate your kind words! If you need anything else, don't hesitate to reach out—your satisfaction is our top priority! - Kevin & TYDAL Team
Feb. 15, 2025
zur App selbst kann ich nich nichts sagen, aber der Support ist erstklassig!
Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie mit unserem Support so gute Erfahrungen machen. Wenn Sie jemals Hilfe mit der App oder irgendetwas anderem benötigen, sind wir jederzeit für Sie da! - Kevin & TYDAL-Team
Feb. 15, 2025
Very glitchy - when you remove the app it leaves pieces of code all over the place - for example having deleted the app I now cannot remove the blank 5 star ratings underneath all of my products. I also cannot seem to get onto their support team without reinstalling the app. Absolutely stupid and incredibly disruptive.
Feb. 14, 2025
Jamie is a really good help, she explains things very well!
Thank you so much for the kind words! We're so glad to hear the explanation was helpful. We're always here to support you—let us know if you need anything else! - Kevin & TYDAL Team
Feb. 14, 2025
Thank you!
You're very welcome! If you ever need more support or have any questions, feel free to reach out—we're here to help! - Kevin & TYDAL Team
Feb. 13, 2025
Tydal has been a great and helpful app. The fact that is free of use is amazing! Also a big thanks to Jamie for helping me and even teaching me how to put a favicon on my website.. You guys are amazing!
We're thrilled to hear that Tydal has been helpful and that our support team could guide you through adding a favicon to your website. We’re always here to help—thank you for your kind words! - Kevin & TYDAL Team
Feb. 13, 2025
I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations. Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian!
Amazing! We're so glad our support team was able to resolve your issue quickly and guide you through the process. Your recommendation means a lot to us—thank you for choosing TYDAL Reviews! We're always here to help whenever you need us! - Kevin & TYDAL Team
Feb. 13, 2025
I came across this app and didn't know what I was doing, but I knew I desperately needed a review section for my Shopify. Adrian was incredibly helpful going the extra mile to try and get things figured out for me. It's very much appreciated!
We're so glad our team could help you get everything figured out for your Shopify review section. We’re always here to go the extra mile for you—thanks again for your kind words! - Kevin & TYDAL Team
Feb. 13, 2025
Great job and quick service in helping with the functions of the website.
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Thank you for the kind words! We're glad to hear we could help with your website's functions quickly. If you ever need more assistance, we're always here to help! - Kevin & TYDAL Team
Feb. 13, 2025
So far so good! Easy to install and setup. Customer support is fast and top notch. Bravo, TYDAL!
We're thrilled that the installation and setup were easy and that our customer support exceeded your expectations. We’re here to keep things running smoothly—thanks again for your feedback! - Kevin & TYDAL Team
Feb. 13, 2025
Great review app! It's easy to use and the chat support is helpful with any questions you may have (thank you, Jamie).
Thank you for the positive feedback! We're so glad you find the app easy to use and that our chat support has been helpful. If you ever have more questions, we're here to assist anytime! - Kevin & TYDAL Team
Feb. 13, 2025
Feb. 12, 2025
I had an issue with a customer leaving a review and contacted customer service and they were prompt in responding. It turned out that I didn't need the help because it worked. Great customer service, professional and friendly.
Thank you for the great review! We're happy to hear that everything worked out and that our customer service was prompt and helpful. We're always here for you if you need assistance in the future! - Kevin & TYDAL Team
Feb. 12, 2025
Excelente atendimento da Jamie! O app é muito bom, fácil de configurar e tive o melhor atendimento!
Ficamos muito felizes em saber que você achou o aplicativo fácil de configurar e que nosso serviço superou suas expectativas. Estamos sempre aqui para ajudar e agradecemos suas palavras gentis! - Kevin e equipe TYDAL
Feb. 12, 2025
I had the pleasure of working with Sam, who assisted me with installing the review app on my website. He was exceptionally friendly and provided clear, helpful guidance throughout the entire process. Thanks to his support, everything was set up smoothly, and I’m very grateful for his professionalism and excellent customer service. Highly recommend!
We're so glad our support team made the installation process smooth and easy for you. Your recommendation means a lot to us, and we’re always here to provide more assistance whenever needed! - Kevin & TYDAL Team
Feb. 12, 2025
New to the app but much better than other ones our business has tried. Sam helped me get everything set up & was very responsive. Recommend highly if you are new to reviews or looking to have a helping hand through the process.
We're so glad the app has been a great fit for your business and that our support helped make the setup easy. We’re always here to guide you through the process—thanks for the recommendation! - Kevin & TYDAL Team
Feb. 12, 2025
Adrian was a massive help - thank you so much!
You're very welcome! We're so happy to hear we could be of help. If you ever need anything else, don't hesitate to reach out—thank you for your kind words! - Kevin & TYDAL Team