All reviews

Rating Breakdown

  • 5
    97% (3,705 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

AMAZING response time and a very kind/happy customer support rep. I'm just getting started with the app and both the app maturity and the incredible support I received have me smiling. I'm soooo glad I installed TYDAL!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your fantastic review! We're thrilled to hear about your great start with TYDAL and that our support team made you smile. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Amazing app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're so glad you think the app is amazing. 😊 If there's anything else we can do for you, just let us know! - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

great chat very efficient

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found our chat efficient. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Tydal app is such a helpfull tool easy to instal , and work with. also the help chat is super good and everyone is willing to help you. Thanks

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad Tydal is helpful and easy to use, and that our chat support made a good impression. Here to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

The customer service is totally awesome. They helped promptly and went further to fix a few more potential issues.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to provide awesome service and go the extra mile. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Well it's FREE and has unlimited review emails.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout-out! We're glad you're enjoying the unlimited review emails. Here to support you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips! Look forward to getting stuck in and start using the App. Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the appβ€”here if you need any more tips! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Very quick support. Sam was really cool and resolved things in less than a minute. The app is very useful and has cool features

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy to hear our support was quick and you're enjoying the app's features. Here if you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Fast and friendly. Appreciate that a lot.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you appreciated our fast and friendly service. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Jaime was very helpful and went above and beyond showing me something that was missing on my e-commerce store that I hadnt even realised I needed to do. Thanks heaps Jaime

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're thrilled to help and glad we could assist with your e-commerce store needs. Reach out anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

GREAT APP

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We're glad you think so. 😊 If there's anything else we can do for you, just let us know! - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Great experience with set up and support. Nice integration with lots of flexibility. I like the email feature. Best of all its free.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled you're enjoying the setup, support, and our email feature. Here to help anytime you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I researched a few other apps, and I heard good things about TYDAL. So, I decided to give it a try. I am looking for to seeing it in action.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing TYDAL! We're excited for you to see it in action and hope it exceeds your expectations. Reach out if you need any assistance! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

This is my first time contacting Tydal, and I had a great customer service experience. Quick and friendly service!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for reaching out and sharing your experience! We're thrilled to hear your first contact was a great one. Here to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

thanks for the prompt reaction and support

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you appreciated our prompt support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Super quick replies and help, and even went further to help me with small things I didn't even think of without me asking. Exactly the kind of service one really appreciates!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always happy to go the extra mile and help with even the little things. If you ever need more assistance, feel free to reach out anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Great customer service. The app is really easy to use.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you find our app easy to use and our customer service great. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Amazing customer service. Sam was really kind and took time to support and explain to me the process. Nothing was too much trouble and being totally new to this it was so much appreciated how patient and clear the explanations were. Thanks so much!!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to be of help, especially as you start this new journey. Always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊 - Kevin & TYDAL Team