All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2025

nice service, Jamie helps a lot :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to be of help. If you need more assistance, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 15, 2025

Adrian was super helpful! The app is easy to use and looks great so far.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're happy to hear you find the app easy to use and that our support was helpful. Enjoy the app, and if you need anything, we're here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 15, 2025

Amazing oil complete hair fall stopped im on my 3rd bottle now can see new growth

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 15, 2025

Support team is Professional and helpful. Connected with Jamie and she made sure my queries and met and shared required solution.

Using app

21 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Great to hear that our support team met your needs! If you have any more questions or need further assistance, we're here for you. 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 14, 2025

Sam is incredibly helpful! Any issues or questions I've had have been easily resolved with their team. I recommend this app.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thanks for recommending us. If you have any more questions or need assistance, we're always ready to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 14, 2025

The bast support I have ever experanced on Shopify, well done Tydal

Store

Myrkl

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We're thrilled to hear you had such a great experience with our support team. We're always here if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 14, 2025

it is very easy to use and the Online Chat support from staff is exceptional. Thank you, Sam, for all of your help!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad you found our app easy to use and our chat support helpful. If you need anything else, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 13, 2025

Quick setup, easy to use. Good support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're thrilled to hear you found the setup quick and our support helpful. Enjoy using our app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 13, 2025

Great customer service quick and easy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad you found our service quick and easy. If you need anything, we're here to help! 😊 - Kevin & TYDAL Team

4 / 5 Share

Jan. 13, 2025

I just downloaded the app and was setting it up when I clicked on a button just to see what it was. A chat box opened up and I was greeted by Sam; he was very helpful and went above and beyond to help me out. I gave the app 4 stars because I haven't had a chance to use it yet. I will give 5 stars to Sam though; he was just fun to talk to and very helpful.

Using app

24 minutes

Total reviews

3

Average rating

4.7

Developer Reply

We're so glad our customer service made a great first impression. We hope you enjoy using the app, and if you need any help, we're always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 12, 2025

Using app

12 minutes

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 12, 2025

Tydal has been so helpful with any questions I have. Sam has been a really great support and I really appreciate him for helping me with my shopify store. Would highly recommend! - Michael from Island Life Apparel

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback! We're so happy to hear that our support has been helpful. If you ever need anything else, feel free to reach outβ€” we're here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 12, 2025

Sam was very helpful in walking me through the technical stuff I didn't understand how to do. :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad we could help you out! 😊 If you ever need more assistance, feel free to reach outβ€” we're always here to guide you through anything! - Kevin & TYDAL Team

5 / 5 Share

Jan. 12, 2025

Quick response time, great assistance and extra help without asking.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you received quick and helpful assistance. We're always here to offer support whenever you need it! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 11, 2025

Talked with Sam. He was very helpful and gave me just the right answers to help me out. Super quick and good service. The app is also very good.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled our support team was able to help quickly and effectively. We're also glad you're enjoying the app! Feel free to reach out anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 11, 2025

Very fast and clear replies. I was finished in under a few minutes.

Using app

9 months

Total reviews

3

Average rating

4.0

Developer Reply

We’re so happy you had a fast and smooth experience. If you ever need anything else, don’t hesitate to reach out! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 11, 2025

Adrian was more than helpful and very quick at verifying my shop and completing my set up for the app.

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad the setup process went smoothly and that our team was able to help quickly. If you need anything else, we're always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 11, 2025

Great Customer Support and they were very quick to help!! Thank you Sam

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear our support team was quick and helpful. Feel free to reach out anytimeβ€”you’re always welcome! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 10, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

I had great support from Jamie; she was invaluable and immediately responded and understood my request I would suggest any Shopify Store installing this useful application

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

We’re so glad to hear our support team was able to help right away. We truly appreciate your recommendation and are here anytime you need assistance! 😊 - Kevin & TYDAL Team