All reviews

Rating Breakdown

  • 5
    97% (3,714 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 5, 2024

I can’t express enough how thrilled I am with the Tydal app! A special shoutout to Sam, whose support truly made a difference in my experience. From the moment I reached out for help setting up reviews in my custom Shopify theme, Sam went above and beyond. He meticulously adjusted the CSS to ensure it aligned perfectly with my branding, and even implemented custom changes to seamlessly integrate the reviews into my product info tab. Sam's dedication and attention to detail completely blew me away. The level of service I received was not just impressive; it was unexpected and genuinely appreciated. I’m already considering Rivo for customer loyalty features, and I know if I get to work with Sam again, I’ll be in great hands! Thank you, Sam, for your outstanding support! It was an absolute pleasure working with you!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We're over the moon to hear about your fantastic experience with Tydal and our support team! Thanks for the special shoutout. Looking forward to impressing you with Rivo too! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 4, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I'm rating the use of the app a 3 only based on I haven't seen it in action. But because of customer service I gave it a 5 she was very effective and efficient on top of humorous. Big Help JAMIE.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the honest feedback! We're glad our support team could make your experience enjoyable. Here's to a 5-star experience with the app soon! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 4, 2024

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Great Experience. Their response is very Quick and helpful.

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a great experience with our quick and helpful response! Thanks for the feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 4, 2024

Jamie from customer support was amazing! Super friendly, answered all my questions in no time. Really made my shopping experience smooth and enjoyable!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our support made your experience smooth and enjoyable! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 4, 2024

I have not yet used the app, however Jamie was a great help!

Store

E-XHALE

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear our support team was helpful! We hope you enjoy the app once you start using it. Thanks for the review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 4, 2024

I have amazing experience with tydal app it is amazing and all of features are completely free and quick chat support

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you're loving TYDAL and our chat support! Thanks for the amazing feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

We've been using TYDAL for a while now. Here's what's up: - Great customer support, - Amazing interface for leaving reviews, - I like the UI but would love it if the reviews were a little bigger What's missing? - An option to display the reviews on the product cards Overall, 4.8/5. Then again, it's FREE.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the detailed feedback and high rating! We’re glad you’re enjoying TYDAL. Noted on your suggestions—always looking to improve! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

10/10 wonderful app , and amazing customer support !

Store

My Store

Using app

About 4 hours

Developer Reply

Thrilled to hear that! Thanks for the perfect score and kind words about our support! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

its a great software. Free version is enough for me and eventhough I dont pay them their customer service is working great. Thank you TYDAL family !!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad the free version meets your needs and that our support team could help! Thanks for being part of the TYDAL family! 😊 - Kevin & TYDAL Team

1 / 5 Share

Oct. 3, 2024

Using app

35 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2024

So far my experience has been great. I can’t speak for how the app works as of yet for my customers, but my personal involvement with their customer service was speedy, helpful, and effective. Adrian went above and beyond even giving me more than I was inquiring about in the first place. You have to love a company that gives you more without even asking! Thanks TYDAL ⭐️

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear about your positive experience with our team! We always strive to exceed expectations. Thanks for choosing TYDAL! ⭐️ - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Very Helpful Team

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're happy to help anytime. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Help was given right away when I started to set up the app. she was very helpful and can't wait to use the app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Very very nice app for review

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad you're enjoying the app! Thanks for the kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Great support

Store

BLANK

Using app

16 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Looking Good so far - Sam from support was very helpful getting me up and running - I have been able to set up google shopping and cant wait to see reviews coming in ..

Using app

About 4 hours

Total reviews

3

Average rating

3.7

Developer Reply

Glad to hear setup went smoothly with our support! Excited for your success. Thanks for sharing! 🚀 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Top! Gratis Branding weg + mehr Features for free. Super customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Schön zu hören, dass Ihnen die Funktionen und unser Service gefallen! Danke für die fantastische Bewertung! 🌟 - Kevin & TYDAL-Team

5 / 5 Share

Oct. 3, 2024

Using app

2 days

Total reviews

1

Average rating

5.0