All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2024

thanks to Sam for his help, very kind!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

You're welcome! Glad to hear you had a positive experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 26, 2024

Great app!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you're enjoying the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 27, 2024

Quick resolution provided by the Sam & team. Thanks!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome! Glad we could help quickly. Thanks for your feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 26, 2024

Schnelle Antwort und Superschnelle Ergebnisse. Danke Sam.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Schön, dass wir schnell helfen konnten! Danke für Ihr Feedback. Wenn Sie noch etwas brauchen, lassen Sie uns wissen! - Kevin & TYDAL-Team

5 / 5 Share

Jan. 6, 2025

Very convenient to use~Adrian was very patient and I really appreciated his help.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

So glad to hear you had a positive experience! Patience is key, and we’re always here to help if you need anything else. Thank you! - Kevin & TYDAL Team

5 / 5 Share

Dec. 25, 2024

really good service the person i was asking for help actually helped me alot good service!

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear you had such a positive experience! We're always here to help whenever you need us. Thanks for your feedback! - Kevin & TYDAL Team

5 / 5 Share

Dec. 24, 2024

awesome service and prompt respond Highly recommended

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear you're pleased with our service! Thanks for recommending us. Let us know if there's anything else we can do for you. - Kevin & TYDAL Team

5 / 5 Share

Dec. 24, 2024

Great service, easy to use.

Store

LieLei

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you're enjoying the service and finding it easy to use! Thanks for the feedback. If you need any assistance, we're here to help. - Kevin & TYDAL Team

5 / 5 Share

Dec. 24, 2024

Simply fantastic application. We had to import the reviews from another App and thanks to the support that responded immediately (even though it was almost night) it was very easy to import the data and configure everything. We highly recommend

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

We're glad the transition was smooth and our support team could assist you promptly. Thanks for the high recommendation! If you need any more help, we're just a message away. - Kevin & TYDAL Team

5 / 5 Share

Dec. 23, 2024

Jamie was super helpful today with my queries!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we could help with your queries. If you need anything else, just let us know! - Kevin & TYDAL Team

5 / 5 Share

Dec. 23, 2024

Awesome. It has lots of features, and all free I'm pretty surprised. The support team is great, I'm really happy and recommend this app!

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Fantastic to hear you're enjoying the features and support! Thanks for recommending us and for your great feedback. We're here if you need any more assistance! - Kevin & TYDAL Team

5 / 5 Share

Dec. 23, 2024

丁寧なサポートで助かりました!

Store

purga

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

当社のサポートが役に立ち、丁寧だったと聞いて嬉しく思います。フィードバックをいただきありがとうございます。さらにサポートが必要な場合は、いつでもご連絡ください。 - Kevin & TYDAL チーム

5 / 5 Share

Dec. 22, 2024

Sam at Tydal was great at promptly helping me verify my account and get what I needed set up! Very efficient customer support, no waiting around or left hanging, and I love the ease of use of Tydal. Its EXACTLY what I was looking for for ratings and reviews, where I could send an email to my customers instead of all other apps that just install a widget on the website to collect ratings and reviews, which could be a bunch of haters or competitors making up fake names to try to make the brand look bad. Tydal is easy to install and setup, and its FREE!!!!

Using app

12 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Great to hear Tydal fits your needs and our support was efficient! Thanks for choosing us. If you need more help, we're here for you! - Kevin & TYDAL Team

5 / 5 Share

Dec. 22, 2024

I had a good experience, Sam helped me a lot!

Using app

About 6 hours

Total reviews

91

Average rating

4.8

Developer Reply

We're glad to hear you had a good experience and that we could help! If you need anything else, feel free to reach out. Thanks for your feedback! - Kevin & TYDAL Team

5 / 5 Share

Dec. 20, 2024

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Jamie was FANTASTIC in helping me during a live chat. 10/10 service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you had a fantastic experience! We aim for 10/10 service every time. Thanks for the great review, and if you need any more help, we're just a chat away! - Kevin & TYDAL Team

5 / 5 Share

Dec. 20, 2024

Using app

About 1 hour

Total reviews

14

Average rating

4.9

5 / 5 Share

Dec. 20, 2024

Very good assistance. I asked for a simple matter, but I received a lot of additional information about my store, what I could improve. Great service, thanks Jamie

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear you found our service helpful! It's great that you received valuable insights beyond your initial query. If you need more assistance or have further questions, we're here for you. - Kevin & TYDAL Team

5 / 5 Share

Dec. 19, 2024

So far I'm really liking this app! The customer service was very good, Jamie answered all my questions. Makes adding reviews to my site much easier, thank you!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our customer service could help and that the app is making things easier for you. Thanks for choosing us, and if you need any more help, just let us know! - Kevin & TYDAL Team

1 / 5 Share

Feb. 26, 2025

COMPLETE AND UTTER RUBBISH! I had it installed and fully set up since mid-December (Now End of Feb 2025 I'm rewriting this). It turns out, after all the sales were made and all were confirmed on their system, that NOT A SINGLE EMAIL REQUEST WAS SENT OUT!!! So this application does nothing! Not even the one thing they say it does! Don't waste your time on this and lose out on reviews because this rubbish doesn't work at all! Honestly waste of time!

Using app

2 months

Total reviews

5

Average rating

2.6

Developer Reply

Thank you for the awesome review! We're so glad you're loving TYDAL and our customer service. We’re excited to support you with any future apps—let us know if you need anything else! - Kevin & TYDAL Team