TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#8,302
All reviews
Review RSS Feed
Dec. 19, 2024
Very helpful and prompt support to sort out my problem!
Thanks for the feedback! We're glad our support could help resolve your issue quickly. Let us know if you need anything else! - Kevin & TYDAL Team
Dec. 19, 2024
Very quick and excellent service. so far its a very nice experience and highly recommended
Thanks for the great feedback! We're thrilled you've had a positive experience so far. We appreciate your recommendation and are here if you need anything else! - Kevin & TYDAL Team
Dec. 19, 2024
Sam was very helpful! Thank you!
Thanks for the feedback! We're glad to hear our support was helpful. Let us know if you need anything else! - Kevin & TYDAL Team
Dec. 18, 2024
It is rare to find a free app these days with all of the features of TYDAL. And I appreciate the help and support from Jamie at TYDAL. I'm looking forward to finishing the configurations and start collecting reviews. Thank you!
Thanks for the feedback! We're thrilled you’re enjoying TYDAL's features and our support. We’re excited to see you start collecting reviews—let us know if you need any help along the way! - Kevin & TYDAL Team
Dec. 18, 2024
The app is great but Jamie, the customer service rep, was awesome! Thank you Jamie for all your help.
Thanks for the kind words! We're so glad you had a great experience with our customer service. We're here if you need anything else! - Kevin & TYDAL Team
Dec. 18, 2024
Support is excellent
Thanks for the feedback! We're glad you had an excellent support experience. We're here if you need anything else! - Kevin & TYDAL Team
Dec. 18, 2024
Very Useful.
Thanks for the feedback! We're glad you found it useful. Let us know if you need anything else! - Kevin & TYDAL Team
Dec. 17, 2024
great and fast maintenence anytime!
Thanks for the feedback! We're glad you’re happy with our fast maintenance. We're here anytime you need us! - Kevin & TYDAL Team
Dec. 17, 2024
Very easy to set up, and works perfectly. The review sections look nice and blend well with my store design. Sam from customer support responded immediately to a few questions I had during set up, thank you Sam!
Thanks for the feedback! We're glad the setup was easy and the reviews look great on your store. Happy to hear our support helped quickly—let us know if you need anything else! - Kevin & TYDAL Team
Dec. 17, 2024
I've been using the TYDAL Product Reviews App for my Shopify store, and it's been a game-changer. Setting it up was seamless, and the app allows me to collect reviews effortlessly from my customers. What I love most is the ability to display product reviews beautifully on my product pages, which has increased trust and boosted my conversion rates. The customizable review widgets match my store’s theme perfectly. I also appreciate features like photo reviews, automated review requests, and the ability to filter or moderate reviews. Their customer support team is always prompt and helpful whenever I have questions. If you're looking for a reliable and user-friendly product review app, TYDAL is definitely worth it!
Fantastic! We're so glad our app has made a positive impact on your store and helped boost trust and conversions. We're always here to assist if you need anything else—thanks for choosing TYDAL! - Kevin & TYDAL Team
Dec. 17, 2024
Just started TYDAL and the customer service is awesome. Looking forward to get started.
Thanks for the feedback! We're excited to have you on board and glad you're enjoying our customer service. Let us know if you need anything as you get started! - Kevin & TYDAL Team
Dec. 17, 2024
I have been happy with my experience using the TYDAL Product Reviews App on my shopify site (https://roussan.net). It does what I need it to do and is fairly straight forward to use. I have tried several review apps and this by far is the best. Lots of great features and ways to customize and automate. And their customer service is amazing. Super responsive and helpful. I definitely recommend! I got very well assistance. The application has many features to make your store outstanding professional and very trustworthy. Sam Helped me a lot to set up all the functionality of my store he did a very good job. I appreciate the assistance that is well prepared to solve to help you and advance in the progress of your store.
Thanks for sharing your experience! We're glad TYDAL has met your needs and that our team could assist you effectively. We're here to help anytime you need us—happy selling! - Kevin & TYDAL Team
Dec. 16, 2024
Very easy to use the app and Sam help me giving me an excellent customer services experience.
Thank you for your feedback! We're glad you found the app easy to use and had a great customer service experience. If you need further assistance, we're just a message away! - Kevin & TYDAL Team
Dec. 16, 2024
Couldn't recommend it more... honestly Jamie's service has been better than I have ever experienced on any app. She was thorough and went ABOVE and beyond to help me. I appreciate you, Jamie. The app is super easy to use, and you can bet they'll help you make it work!
Thanks so much for your glowing review! We're thrilled to hear you had such a positive experience with our service and app. Your appreciation means the world to us, and we're here to help anytime! - Kevin & TYDAL Team
Dec. 16, 2024
Dec. 16, 2024
Really great app to use with an easy to use interface. Also Jamie from support was really helpful.
Thanks for your review! We're glad you're enjoying the app and found our support team helpful. If you need anything else, we're here for you! - Kevin & TYDAL Team
Dec. 16, 2024
Great
Thank you! We’re so glad to hear you had a great experience! If you need anything, feel free to reach out! - Kevin & TYDAL Team
Dec. 15, 2024
The application is easy to install and parameterize. Customer service is always available when help is needed. Great experience.
Thank you for the kind words! We're glad the app was easy to set up and that our support team was helpful. We’re always here if you need anything else! - Kevin & TYDAL Team
May 31, 2025
Further update: unfortunately, I've had to change my rating from 5 star to just 1 star. Since I started using the app, it has not collected a single review from my customers. I've now been waiting 5 months for the issue to be fixed. Each time I ask for an update, I'm told they're working on it. Extremely frustrating given that collecting reviews is the basic function of the app. ---------------------- Just a follow up to my earlier review, as I've now been using the app for a few weeks. I had issues importing reviews using excel csv and Jamie was very patient with me and extremely helpful. It's now working perfectly (using google docs instead of excel) and I couldn't be happier. Thank you :) ---------------------- A great app, very easy to set up with excellent guides. It's aesthetically pleasing (many other review apps I tried, looked awful and spammy on my website). I got in touch with the developers as I was hoping to make some tweaks to how the reviews are displayed on my site to remove a few elements. Adrian replied very quickly and could not have been more helpful. I'm very pleased with both the support and how the app looks. Thank you!
Thanks so much for the great review! We're thrilled you're happy with the app and design. Glad our support could assist with the customizations. Feel free to reach out anytime! - Kevin & TYDAL Team