All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2024

Great little app! Adrian was fantastic today on chat support, helping me with the branding removal and also removing the email-sending limit as an added bonus. Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you had a great experience with our support team. Always happy to help and go the extra mile for you! 😊✨ - Kevin & TYDAL Team

5 / 5 Share

Dec. 5, 2024

Easy to setup, and a quick way to add reviews to your products to improve customer satisfaction. Its free and branding also can be removed for free. Customer service from TYDAL and Adrian is fast and helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're thrilled you found the setup easy and our support helpful. Excited to see how TYDAL boosts your store! πŸ˜ŠπŸš€ - Kevin & TYDAL Team

5 / 5 Share

Dec. 5, 2024

Customer service (Jamie) is good

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! We're glad you had a good experience. Always here to help! 😊✨ - Kevin & TYDAL Team

5 / 5 Share

Dec. 4, 2024

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Good job

Store

Afrotix

Using app

35 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you! Glad we could help! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Dec. 3, 2024

Store

Tapo

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

So far the customer experience (Jamie was very helpful) has been great and the app seems to work well.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you’ve had a great experience so far and found our support helpful. Let us know if you need anything as you continue using the app! πŸ˜ŠπŸš€ - Kevin & TYDAL Team

5 / 5 Share

Dec. 3, 2024

I have only just downloaded but the support has been fantastic

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear you’ve had a fantastic start with our support team. Let us know if you need anythingβ€”happy to help! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Dec. 3, 2024

good

Store

HAIOOU

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Glad you're happy with it! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 2, 2024

I just got the TYDAL app to get my reviews, Sam was fast and very helpful answering my question, I appreciate that!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you're enjoying TYDAL and had a great experience with our support team. Always here to help! 😊✨ - Kevin & TYDAL Team

5 / 5 Share

Dec. 2, 2024

Store

My Store

Using app

--

5 / 5 Share

Dec. 1, 2024

I just installed the app, and the support has been amazing! They are available to assist, which I really appreciate. I can't wait to see how it will benefit my store.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! We're thrilled you had a great start with the app and support. Excited to see how it helps your store grow! πŸ˜ŠπŸš€ - Kevin & TYDAL Team

5 / 5 Share

Dec. 1, 2024

Sam was incredibly friendly and quick to assist me in setting up the app for my store. I use this app with another Shopify store and I love how easy it is to setup, customize and use.

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you found the setup easy and had a great experience. Excited to support your stores! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Dec. 1, 2024

I just got it installed it through Sam and he had been an outstanding help. I am not good with technology and he went out of way to write code for me. Thanks a lot, this was a beyond expectation help from a free app! Will wait for your main page widget. That is important for cutomer to trust a new brand like mine..

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled our team could go above and beyond to help. Your feedback on the widget is notedβ€”excited to support your brand's success! 😊✨ - Kevin & TYDAL Team

5 / 5 Share

Dec. 1, 2024

I had a great experience with the app! Sam responded to my inquiries quickly and was very helpful. The app offers so many options, making it definitely worth recommending. I highly suggest giving it a try!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so happy to hear you had a great experience and found the app helpful. Your recommendation means a lot to usβ€”thank you for giving it a try! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Dec. 1, 2024

Amazing support by Sam, the app is free as well, almost too good to be true :)

Store

My Store

Using app

About 1 hour

Developer Reply

Thank you so much! We're thrilled you're loving the app and our support. It's all trueβ€”we're here to help whenever you need! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Nov. 30, 2024

Easy to setup and looking forward to using this app more to support my business.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you found it easy to set up. Excited to support your business as you explore the app further! πŸš€πŸ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 30, 2024

Amazing Customer Support!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you had a great experience. Always here to help! 😊✨ - Kevin & TYDAL Team

5 / 5 Share

Nov. 30, 2024

The App is amazing. It gives you functionalities which other app charges. Adrian from Support team is fabalous. He provided the exceptional support.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're so glad you're enjoying the app and found our support exceptional. Always here to help! πŸ˜ŠπŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Nov. 30, 2024

The support was excellent and solved my confusion well

Store

KATVR

Using app

Almost 2 years

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for the kind words! We're so glad our support team could help clear things up for you. Always here if you need anything! 😊 - Kevin & TYDAL Team