All reviews

Rating Breakdown

  • 5
    97% (3,718 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2024

it's really a nice app . especially the support team is so sweat and supportive

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you like the app and found our support team helpful and sweet! Thanks for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 27, 2024

Thanks Jamie for the Quick response and help to setup everything very fast. Highly recommend...

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could help set everything up quickly for you! Thanks for the high recommendation. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Great support via live chat within the app. Sam was impeccable on customer service and resolved all questions immediately. App functionality is superb and has everything you need, including email automation for those crucial customer photo and video reviews. Great app, look forward to the future using this app.

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with our live chat and app functionality! Thanks for the great feedback, and we look forward to supporting your future success. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Very nice and very accommodating. They helped me apply reviews to specific products.

Store

TinMan

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear we could help with your reviews! Thanks for the kind feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

I can really see how this app has amazing reviews. First impressions are huge, and this app works well and the support team is really helpful, polite, and friendly.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad your first impression was a positive one! Thanks for the kind words about our app and support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Store

Gamsdv

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Their reply was quick and efficient.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear you found our reply quick and efficient. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Very nice support - Adrian is 5 stars

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-star review! We're thrilled you're happy with our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

great work

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you think so. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Sam provided exceptional customer support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you experienced exceptional customer support! Thanks for the wonderful feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Thanks For Amazing Support. Sam provided the best customer support experience! Quick, knowledgeable, and genuinely helpful. Resolved my issue in no time and went above and beyond.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you had an amazing support experience! Thanks for the wonderful feedback. We're here whenever you need us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Nice recomment! Fast support!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation and compliment on our fast support! We're glad you're happy. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

sam helped me out and he was super friendly and went above and beyond

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our team went above and beyond for you! Thanks for the kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

This app makes managing reviews easy and efficient. It’s user-friendly, and navigating features is a breeze. Special thanks to Sam from customer service for his prompt and helpful assistance. Highly recommended!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear managing reviews is easier with our app and that our customer service was helpful! Thanks for the high recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

Sam give a Brilliant service Client support Excellent product review app to have so easy to set up into the shop

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the brilliant feedback! We're thrilled you found the setup easy and are enjoying the app. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

This is a great app and their support is very helpful and quick to respond. The only suggestion I have is to add a feature for customers to add more than one photo in their review.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great feedback and suggestion! We're thrilled you find the app and support helpful. We'll definitely consider your idea for future updates. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

The support is awesome. Very well done. I had a conversation with Sam from support team and I'm more than happy from his service!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased to hear you had a great experience with our support team! Thanks for the awesome feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

I am very satisfied. The customer service is quick and friendly, and they are always available to assist me. They help with any questions I have, and it was easy to adjust the app to the webshop as well.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear you're very satisfied with our service and found the app easy to adjust to your webshop! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

Currently this is the best review app on Shopify. I fully recommend it and also keep in mind that their support is helping you all the time without any delays. Sam was really helpful and everything went smooth.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you think we're the best review app on Shopify and that our support team was able to assist you smoothly! Thanks for the recommendation! 😊 - Kevin & TYDAL Team