All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2024

The setup was very nice and easy and the staff (especially Jamie) was excellent. Would recommend using this app in your store!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're glad to hear the setup was easy and our staff was excellent. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

Jamie was wonderful in answering my questions and making suggestions to improve my site that she saw. Very quick and helpful. Setup of reviews has been easy. Thank you!!!!!!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic! We're so glad our support team could help you with your questions and suggestions for improving your site. Thanks for the feedback! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

This is my first time using this App today, and it's already a Great Experience! The App also includes a Live Chat, with Real People! So, You Do Not Have To Deal With Robots or A.I. Lol. Also, the Team [Jamie], is Super Nice, Patient and Kind with you! There is nothing wrong I could say about this App. Super Great Quality, Completely FREE no monthly payments. Try it out, you may like it! ;)

Store

My Store

Using app

About 4 hours

Developer Reply

Thanks for the awesome review! We're thrilled you're enjoying your first day with our app and our live chat team. We're here to help anytime you need us! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

I recently encountered a frustrating issue where my product reviews weren't displaying correctly on my store. Thanks to the exceptional support from Jamie at Tydal Product Reviews, the problem was quickly resolved. Jamie not only fixed the issue but also took the initiative to customize the layout and positioning of the review section, significantly improving the overall look and feel of my online store. I'm incredibly impressed with the level of expertise and dedication provided by Tydal's Product Reviews support team. They truly went above and beyond to ensure a seamless experience.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We're thrilled to have quickly resolved your issue and improved your store's look! Thanks for your kind words. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

Super service , svarer kjapt og veldig bra tjeneste.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Takk for tilbakemeldingen! Vi er glade for รฅ hรธre at du opplevde super service og raske svar fra oss. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

I had an extremely pleasant experience with the support team. My agent Adrian was amazing at solving all of my problems. Very helpful tips as well. Overall one of the best experiences I have had on shopify with support!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic! We're thrilled to provide you with one of your best support experiences on Shopify. Thanks for your kind words! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 25, 2024

Die App ist sehr gut gemacht und der Support ist super! Ich habe mit Sam geschrieben und er war sehr hilfsbereit und nett.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit der App und unserem Support zufrieden sind. Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! ๐Ÿ˜Š - Kevin & TYDAL-Team

5 / 5 Share

Nov. 25, 2024

้žๅธธๆฃ’็š„่ฏ„่ฎบ็ป„ไปถ๏ผŒๅฎƒๆ˜ฏๅ…่ดน็š„๏ผ

Using app

12 minutes

Total reviews

4

Average rating

5.0

Developer Reply

่ฐข่ฐข๏ผๆˆ‘ไปฌๅพˆ้ซ˜ๅ…ดๆ‚จๅ–œๆฌขๆˆ‘ไปฌ็š„่ฏ„่ฎบ็ป„ไปถใ€‚็ฅๆ‚จไฝฟ็”จๆ„‰ๅฟซ๏ผ๐Ÿ˜Š - Kevin ๅ’Œ TYDAL ๅ›ข้˜Ÿ

5 / 5 Share

Nov. 24, 2024

Sam has really solved my problem. Thank you for your assistance!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

You're welcome! We're so glad we could help solve your problem. Thank you for letting us know! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 24, 2024

It was so nice to realize I was talking to a real human when I contacted support! Sam was very helpful, bubbly, and enthusiastic. It changed my entire mood! The app is great so far! Excited to learn more, and I feel so much better learning how to use everything, knowing how great the support team is!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our team could make your experience positive and help boost your mood. Thanks for sharing your excitement about the app and our support. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 24, 2024

Amazing App and Exceptional Support! Iโ€™ve been using the TYDAL app, and I have to say itโ€™s absolutely amazing to work with! As a newcomer and small business owner, I was worried about navigating everything, but their customer service went above and beyond to help me out. A special shoutout to Sam, who was a big help. Sam walked me through what I needed to know and offered additional support. Itโ€™s clear TYDAL truly cares about their users and their success. Highly recommend this app to anyone looking for a user-friendly platform with top-notch support. Thank you, TYDAL, and thank you, Sam, for making this such a great experience!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic review! We're thrilled that TYDAL has been a great fit for you and that our team could provide the support you needed. We really appreciate your recommendation! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

Great support from Sam!

Using app

About 4 hours

Total reviews

18

Average rating

4.8

Developer Reply

Thanks! We're glad to hear you were pleased with our support. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

Amaizing service :)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're delighted you enjoyed our service. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Store

Nen

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Fast Response

Store

VALERO

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! We're glad you appreciated our fast response. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

One of the best review apps for Shopify

Store

Luxime

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled to be one of your top picks for Shopify review apps! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

This app is really great and the customer support is really fast! Their customer support I just received was amazing

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear you had a fantastic experience with our customer support. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

Sam was very helpful during setting up and also pointed out areas for improvement that would have gone unnoticed

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're glad we could help you set up and improve along the way. Thanks for your feedback! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Nov. 23, 2024

This is an amazing app that functions so well and the man who guided me through the process, Sam, was so kind and helpful.

Store

Naxora

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're glad our app and team could assist you so well. ๐Ÿ˜Š - Kevin & TYDAL Team