All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 10, 2024

App wouldn't send review requests, so it never collected reviews. Customer support said they needed to be given access to my store in order to help--apparently they can't see what their app is doing on their end. I declined and was sent to another customer support team. In the end, I just deleted the app and switched to a better app for collecting reviews.

Using app

30 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 10, 2024

Really great for beginners and you can also set up so many things! And their customer support is Sam was really great at helping with everything.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad the app is user-friendly for beginners and that our customer support was able to assist you effectively! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

This app has some great features at no cost. When i got the app Sam from the support team was quick to chat with me and was incredibly kind with fast responses. Couldn't recommend them more!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback and recommendation! We're glad you're enjoying the app and had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

Andrian Is so supportive,i got quick solution and response from andrian thanks

Store

Bripure

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you received quick and supportive responses! Thanks for letting us know. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Definitely recommend to others! I had trouble with how to show it on my website, but Sam helped very quickly and efficiently that it got solved within minutes! Amazing service. This app is excellent for small businesses, with its free price and its simple and straightforward app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled about your positive experience and that our support team could assist you so quickly! Thank you for recommending us and for highlighting the value our app brings to small businesses. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Parfait, plateforme intuitive et agréable, le support d'aide est très réactif, je recommande !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour vos aimables paroles et votre recommandation ! Nous sommes ravis que vous trouviez la plateforme intuitive et notre support réactif. 😊 - Kevin et l'équipe TYDAL

5 / 5 Share

Nov. 9, 2024

I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER

Using app

24 days

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Schneller und guter Support !

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

Vielen Dank! Wir freuen uns, schnellen und guten Support bieten zu können. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

We are Really Happy with this application, it help us to showcase our customers reviews without any issue, providing top notch support and that too without taking any charges. Thank you so much for your app and special thanks sam for the support.

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

We're delighted you're happy with the app and the support! Thanks for the special shout-out and for choosing our application. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Serviceclients excellent rapide, les 5 étoiles sont largement mérités

Store

PYROCA

Using app

About 2 hours

Total reviews

16

Average rating

5.0

Developer Reply

Merci pour votre avis cinq étoiles ! Nous sommes ravis de vous offrir un excellent service. 😊 - Kevin et l'équipe TYDAL

5 / 5 Share

Nov. 8, 2024

Great app, great support.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad you're enjoying both the app and the support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 8, 2024

I definitely recommend this app! The interface is user-friendly, making it easy to navigate and publish reviews. The customer service is flawless!

Store

KIMDRE

Using app

25 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for recommending us! We're thrilled you find the app user-friendly and our customer service flawless. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 8, 2024

This app is great!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad you're enjoying the app! Thanks for the great review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 8, 2024

Great app, I had some problems and customer service Sam helped me out a lot. I will be using this product for a long time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our customer service team was able to assist you effectively! Thank you for choosing to stick with us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 8, 2024

Great service

Using app

7 days

Total reviews

5

Average rating

4.0

Developer Reply

Thank you! We're glad you're pleased with our service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 7, 2024

Great and super friendly customer service! Top notch, really kind and helpful

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled you had a top-notch experience with our friendly and helpful customer service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 7, 2024

The representative was a pleasure and helped me as quickly as possible.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that our representative could assist you efficiently and pleasantly! Thank you for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 7, 2024

I highly recommend this app! The features are intuitive and easy to use, and installation was a breeze. Customer support was quick and efficient. The assistant went above and beyond, even suggesting a few tips to improve my store. Great experience overall!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high recommendation and wonderful feedback! We're thrilled you had a great experience and found our tips helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 7, 2024

Sam is so friendly and helped to onboard very fast. Would recommend for sure.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear about your smooth onboarding experience! Thanks for recommending us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 7, 2024

Good support

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad you're pleased with our support. 😊 - Kevin & TYDAL Team