TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,846
chart
#392
All reviews
Rating Breakdown
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Sept. 2, 2024
A great app to start your Shopify store with
Thanks for your feedback! We're glad you find our app great for starting your Shopify store. We're here to support your journey! - Kevin & TYDAL Team
Sept. 2, 2024
Great people best customer service. Highly recommended. Sam great guy. App is also very good
Thank you for the glowing recommendation! We're thrilled you're happy with our customer service and the app. We appreciate your kind words! - Kevin & TYDAL Team
Sept. 2, 2024
The app was easy to set up and customise for my store, and Adrian was so kind and efficient. I am still setting things up in Shopify, but I'm so appreciative of the very kind customer support and the very affordable app (at a time when I'm not making sales yet!).
Thank you for your kind words! We're thrilled you found the setup easy and our support helpful. We're here to support you as you grow your store. Thanks for choosing our app! - Kevin & TYDAL Team
Sept. 2, 2024
TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with. Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with. We will not be using this service ever again and I encourage you not to either!
Sept. 1, 2024
Gostei muito do aplicativo e do atendimento do Sam, prontamente ajudou a resolver e ficamos satisfeitos com todo o funcionamento!
Obrigado pelo seu feedback! Estamos felizes que nossa equipe de suporte conseguiu resolver seu problema prontamente e que você está satisfeito com nosso aplicativo. Estamos aqui sempre que você precisar de nós! - Kevin e equipe TYDAL
Sept. 1, 2024
Set up was simple and straight-forward. Integration with Shopify looks clean. My one interaction with customer service was fast and professional. All good so far.
Thanks for your feedback! We're glad the setup and integration went smoothly and that our customer service impressed. Here to help anytime you need! - Kevin & TYDAL Team
Sept. 1, 2024
Great app! Super easy for customers to leave a review for a given product! Great control panel for managing reviews. Reviews are nicely displayed on each product page, if any. Support team super responsive as well! Special thanks to Sam from support!
Thanks for the fantastic review! We're thrilled you find the app user-friendly and our support responsive. Special thanks from the team for your shoutout! - Kevin & TYDAL Team
Sept. 1, 2024
Really Helpful Staff, goes above and beyond to help you and Nice Application
Thank you for the kind words! We're glad our staff could assist you so well and that you like the app. We're here whenever you need us! - Kevin & TYDAL Team
Sept. 1, 2024
Great app and excellent service for store owners
Thank you! We're thrilled you're enjoying the app and our service. We appreciate your feedback and are here to support you anytime! - Kevin & TYDAL Team
Sept. 1, 2024
Adrian is very helpfully and the app is super and easy
Thank you for your feedback! We're glad you find the app easy to use and our support helpful. We appreciate your review! - Kevin & TYDAL Team
Aug. 31, 2024
great support, helped me on stuff past the app itself.
Thanks for the feedback! We're glad we could help beyond the app. Always here to support you in any way we can! - Kevin & TYDAL Team
Aug. 31, 2024
Super easy to use and the dev team are quick to respond to any hiccups! Thanks guys!
Thanks for the shoutout! We're glad you find the app easy to use and our dev team responsive. Here to help anytime! - Kevin & TYDAL Team
Aug. 31, 2024
I just started using the app but I love it already. everything from its ease of use to the quick customer service. Thanks Tydal
Thanks for the great feedback! We're thrilled you're loving Tydal and finding our service quick and helpful. We're here whenever you need us! - Kevin & TYDAL Team
Aug. 31, 2024
I've had a very good experience with this app. It's completely bug free, and very light and usable. At the same time, it does offer a few customizations to suit one's needs. Their support team (the team member I connected with Sam) is also very responsive and friendly.
Thank you for your wonderful review! We're thrilled you're enjoying the app's usability and our support team's responsiveness. We're here to help whenever you need us! - Kevin & TYDAL Team
Aug. 31, 2024
(Adrian) was very helpful, took out the branding and was effective.
Thanks for your feedback! We're glad we could help effectively by customizing your setup. Here to assist whenever you need us! - Kevin & TYDAL Team
Aug. 31, 2024
Amazing support, thanks to Adrian. Recommended app.
Thank you for the recommendation and kind words! We're thrilled you had an amazing support experience. Glad you're enjoying the app! - Kevin & TYDAL Team
Aug. 31, 2024
Super Wonderful
Thank you! We're thrilled you think so. We appreciate your feedback! - Kevin & TYDAL Team
Aug. 31, 2024
Easy to Setup and Great Support Team
Thank you for your feedback! We're glad the setup was easy and that you're happy with our support team. We're here whenever you need us! - Kevin & TYDAL Team
Aug. 31, 2024
Beğendim Hem uygulama hem de müşteri temsilcisi beni çok mutlu etti. Teşekkür ederim.
Nazik sözleriniz için teşekkür ederiz! Hem uygulamanın hem de müşteri hizmetlerimizin sizi mutlu etmesinden çok memnunuz. Ne zaman ihtiyacınız olursa buradayız! - Kevin & TYDAL Ekibi
Aug. 31, 2024
I'm just the begining of using this app but sofar i really likea it. There is everything I needed for my webshop. And the support is amazing! :)
Thanks for the great feedback! We're thrilled you're finding everything you need and enjoying the support. We're here to help as you continue exploring the app! - Kevin & TYDAL Team