TYDAL Product Reviews
TYDAL Reviews โ Collect photo reviews
Rating
4.9
feedback
2,256
chart
#8,774
All reviews
Review RSS Feed
Oct. 8, 2024
Very quick to respond and helpful.
Thanks for the great feedback! Weโre glad you found our support quick and helpful! ๐ - Kevin & TYDAL Team
Oct. 9, 2024
This app is fantastic!! I'm a relative beginner; and was able to easily set things up (for the most part). I did have a couple questions and their live chat support is amazing. They quickly logged in and resolved my issue and even enhanced things or me that were unexpected. Truly a great customer experience. (UPDATE: They've continued to provide support with exceptional speed and care)...THANK YOU!!!
Thank you so much for the fantastic review! We're thrilled to hear you had a great experience with our support team and that the app was easy to set up. Weโre always here to help! ๐ - Kevin & TYDAL Team
Oct. 8, 2024
WOW!! The best app I have used with Shopify yet! I installed the app onto an older theme so some of the options for my theme were not part of the tutorial. I contacted TYDAL through their chat function and was greeted within one minute by SAM who is a rock-star and helped me finish the app set up. It is very easy to use and I highly recommend as a Shopify theme user for over 5 years. Thanks so much Sam for your outstanding customer service.
Thank you for the amazing review! We're thrilled to hear you had a great experience with our support and found the app easy to use. It means a lot coming from a long-time Shopify user like you! ๐ - Kevin & TYDAL Team
Oct. 8, 2024
Brilliant service, quick and friendly
Thanks so much for the kind words! We're happy you enjoyed our quick and friendly service! ๐ - Kevin & TYDAL Team
Oct. 8, 2024
Fast response. Good job! :)
Thanks so much! We're glad you enjoyed the fast response! ๐๐ - Kevin & TYDAL Team
Oct. 7, 2024
Adrian is super kind, in other words he ate, he was super helpful from the get-go and literally was so pleasant during the whole integration process. In terms of the App, the app is great actually and overpowers a lot of paid apps because it is free but has so many cool features and benefits. I would recommend this app plus the customer service is so chill and super helpful.
Thank you so much for the awesome review! We're thrilled you enjoyed the app and had a great experience with our support. We're here to keep things chill and helpful anytime you need! ๐ - Kevin & TYDAL Team
Oct. 7, 2024
Amazing, easy fix. Great experience & friendly attitude.
Thank you for the kind words! We're so happy you had a great experience and found the fix easy! ๐ - Kevin & TYDAL Team
Oct. 7, 2024
Excellent and fast service by Adrian. Very quick response and right to the point.
Thanks so much for the great review! We're glad you enjoyed our speedy and direct service! ๐ - Kevin & TYDAL Team
Oct. 7, 2024
Easy to set up, online chat assistance was 10/10. Speedy, super helpful and went the extra mile. I appreciate the help and look forward to seeing my customers reviews soon!
Thank you for the awesome review! Weโre so glad you found the setup easy and our support helpful. Canโt wait for you to see those customer reviews roll in! ๐ - Kevin & TYDAL Team
Oct. 6, 2024
This app is amazing, best regards to Sam. love this app
Thank you so much for the love and kind words! We're thrilled that you're enjoying the app! ๐ - Kevin & TYDAL Team
Oct. 6, 2024
he did the best
Using app
19 minutes
Total reviews
1
Average rating
5.0
Thanks for the feedback! We're glad our support could be there for you. ๐ - Kevin & TYDAL Team
Oct. 6, 2024
Sam was incredibly helpful and patient! They guided me through the app with ease and made sure all my questions were answered. The 24/7 support is a huge bonus, and Iโm excited to keep exploring. Highly recommend both the app and the amazing support team. Thanks again, Sam!
Thank you so much for the awesome review! Weโre thrilled to hear our team could help you out and that youโre enjoying the 24/7 support. Happy exploring! ๐ - Kevin & TYDAL Team
Oct. 6, 2024
Super klantenservice ( door Sam) en gemakkelijk te installeren.
Bedankt voor de vriendelijke woorden! We zijn blij dat je de installatie makkelijk vond en dat je genoten hebt van onze klantenservice! ๐ - Kevin & TYDAL Team
Oct. 6, 2024
Extremely impressive app. And even more impressive is the support team. Adrian is super helpful. Above and beyond service.
Thank you so much for the kind words! We're thrilled youโre enjoying the app and our support teamโs service. ๐ - Kevin & TYDAL Team
Oct. 5, 2024
Excellent support. Sam helped me with more than one issue and saved my hours of resource!
Fantastic to hear that our support team could save you time and solve your issues! Thanks for the great review! ๐ - Kevin & TYDAL Team
Oct. 4, 2024
I'm rating the use of the app a 3 only based on I haven't seen it in action. But because of customer service I gave it a 5 she was very effective and efficient on top of humorous. Big Help JAMIE.
Thanks for the honest feedback! We're glad our support team could make your experience enjoyable. Here's to a 5-star experience with the app soon! ๐ - Kevin & TYDAL Team
Oct. 4, 2024
Great Experience. Their response is very Quick and helpful.
So glad to hear you had a great experience with our quick and helpful response! Thanks for the feedback! ๐ - Kevin & TYDAL Team