All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2024

I have not yet used the app, however Jamie was a great help!

Store

E-XHALE

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear our support team was helpful! We hope you enjoy the app once you start using it. Thanks for the review! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 22, 2025

So far my experience has been great. I can’t speak for how the app works as of yet for my customers, but my personal involvement with their customer service was speedy, helpful, and effective. Adrian went above and beyond even giving me more than I was inquiring about in the first place. You have to love a company that gives you more without even asking! Thanks TYDAL

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear about your positive experience with our team! We always strive to exceed expectations. Thanks for choosing TYDAL! ⭐️ - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Very Helpful Team

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're happy to help anytime. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Help was given right away when I started to set up the app. she was very helpful and can't wait to use the app.

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Looking Good so far - Sam from support was very helpful getting me up and running - I have been able to set up google shopping and cant wait to see reviews coming in ..

Using app

About 4 hours

Total reviews

6

Average rating

4.3

Developer Reply

Glad to hear setup went smoothly with our support! Excited for your success. Thanks for sharing! 🚀 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

Top! Gratis Branding weg + mehr Features for free. Super customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Schön zu hören, dass Ihnen die Funktionen und unser Service gefallen! Danke für die fantastische Bewertung! 🌟 - Kevin & TYDAL-Team

5 / 5 Share

Oct. 3, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Very helpful support chat! All great so far.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear the support chat was helpful and everything's going great! Thanks for the feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 3, 2024

A completely free app that is super easy to integrate into Shopify stores. The app can only be used in English. But that's not a problem because the menu navigation is written very simply. If you have any questions, you will be answered immediately in the chat - also in German. Eine völlig kostenlose App, die super leicht in Shopify Shops zu integrieren ist. Die App ist nur auf Englisch bedienbar. Das ist aber kein Problem, da die Menüführung sehr einfach geschrieben ist. Bei Fragen wird im Chat sofort geantwortet-auch auf deutsch.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Ihnen unsere App gefällt und unser Support sogar auf Deutsch helfen konnte. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Jamie was wonderful. She handled my request and gave me great advice for my website. She's a keeper!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you had a wonderful experience and received great advice for your website! Thanks for the fantastic feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Super Customer Service!!!!!!!!!!!!!!! Ich empfehle es!

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Danke für die Erwähnung und Weiterempfehlung! Wir freuen uns, dass Sie mit unserem Kundenservice zufrieden sind. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Looking good so far! Support was lightning fast and easy to deal with.

Store

Praep®

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear you had a fast and positive experience with our support! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Nice!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the nice feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Super easy to use and the chat support is great. I had Sam and he was very helpful and responsive.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you found the app easy to use and our chat support helpful and responsive! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

The setup is very easy and doesn't take long. I had a question and the customer service is excellent. Fast reaction time and the help was great.

Store

KAINUA

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

We're thrilled to hear the setup was easy and that you had an excellent experience with our customer service! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Sam is absolutely amazing with his response time and accuracy with helping. The app suffices all my needs and expectations of a reviews app.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear our support team and app have met all your needs and expectations! Thanks for the amazing feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

great service thank you sam

Store

Whotex

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're pleased with our service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 2, 2024

Tydal has fast chat support and the UI is also simple and good to handle. Thank you again for the great support!

Store

UJUGLOW

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying Tydal's fast support and user-friendly UI! Thanks for the wonderful feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 1, 2024

Just installed the app, team is helpful, recommend

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation and feedback! We're glad to hear our team was helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 1, 2024

Great service

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you're pleased with our service. 😊 - Kevin & TYDAL Team