All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2024

Sam's awesome and so is TYDAL :)

Using app

18 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you're happy with us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 27, 2024

Easy to set up! Very helpful customer service and very easy to work around and use on our online store. Sam was very helpful and even gave me a tip about the online store which didn't have to do with the app. Very useful tool!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear the setup was easy and our customer service was helpful beyond just the app! Thanks for sharing your positive experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 27, 2024

Everyone is always helpful. I've never had an issue that wasn't taken care of.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear our team has consistently been helpful and resolved your issues! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 27, 2024

Great support and many services are free, which are paid services on other apps.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you're enjoying the free services and support! Thanks for the positive feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

I can really see how this app has amazing reviews. First impressions are huge, and this app works well and the support team is really helpful, polite, and friendly.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad your first impression was a positive one! Thanks for the kind words about our app and support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

Very nice support - Adrian is 5 stars

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-star review! We're thrilled you're happy with our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 26, 2024

sam helped me out and he was super friendly and went above and beyond

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our team went above and beyond for you! Thanks for the kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

This app makes managing reviews easy and efficient. It’s user-friendly, and navigating features is a breeze. Special thanks to Sam from customer service for his prompt and helpful assistance. Highly recommended!

Using app

15 minutes

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad to hear managing reviews is easier with our app and that our customer service was helpful! Thanks for the high recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

This is a great app and their support is very helpful and quick to respond. The only suggestion I have is to add a feature for customers to add more than one photo in their review.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great feedback and suggestion! We're thrilled you find the app and support helpful. We'll definitely consider your idea for future updates. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 25, 2024

Currently this is the best review app on Shopify. I fully recommend it and also keep in mind that their support is helping you all the time without any delays. Sam was really helpful and everything went smooth.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you think we're the best review app on Shopify and that our support team was able to assist you smoothly! Thanks for the recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 24, 2024

Support chat was incredibly quick and helpful, best review app I've worked with so far and I've worked with a few!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear you had a great experience with our support chat and love our review app! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 24, 2024

Sam was very helpful in displaying review stars on my website, he was so quick and save me so much time doing trial and error!!

Store

Maramzy

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear we could help streamline setting up your review stars and save you time! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 24, 2024

Using app

12 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

The chat support was excellent! The agent(Adrian) was quick to respond, and was polite. The app is user-friendly, with a clean interface. Recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're glad you enjoyed the chat support and found our app user-friendly! Thanks for recommending us and for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 24, 2024

Great for reviews, and customer service is excellent. Adrian was very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear you're happy with our reviews feature and customer service! Thanks for the kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Great customer service! Sam is very friendly and knowledgeable. I just installed the app and looking forward to using it!

Using app

About 1 hour

Total reviews

4

Average rating

3.3

Developer Reply

Thanks for the kind words! We're glad we could help, and we hope you love using the app as much as we loved making it! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Jamie was very helpful in helping me get this set up! The app is exactly what our business needed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear the setup went smoothly and that our app is a perfect fit for your business! Thanks for sharing your experience! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Sam was super helpful!

Store

Keya

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're so glad you found our support helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

This app has been great and the customer service is very fast! Any time I have a question or request they always get back to me within minutes. The customer service I just received was top notch

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're delighted to hear you've had a great experience with our app and fast customer service! Thanks for the fantastic review! 😊 - Kevin & TYDAL Team