All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2024

I’ve just started using the TYDAL Reviews app for a while now, and I’m genuinely impressed! The app is incredibly easy to use and packed with so many useful features that have made managing reviews for my business a breeze. From customizing review requests to tracking customer feedback, it has everything I need in one place. What really stood out for me was the exceptional customer support. Sam was quick to respond to my questions and super helpful, making sure everything was set up smoothly. The support team definitely goes above and beyond! I highly recommend TYDAL Reviews to anyone looking for a reliable, feature-packed review management tool.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear TYDAL Reviews is making review management easy and effective for you! Thanks for sharing your experience and recommending us. Your support means the world to us! 😊 - Kevin & TYDAL Team

1 / 5 Share

Jan. 14, 2025

Pretty useless app, i think most of the 5 stars are because of their prompt support initially when setting up the app. The problem i faced when i installed and setup the app was that even before the shipment has reached the customers' address, it started to send emails requesting for reviews in spite of the settings showing that a review email will be sent after 7 days of delivery. I immediately raised a concern over their chat support, but i have received no replies to that as yet! Pretty disappointing.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're thrilled you had a fun and speedy experience with us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

I highly recommend this App, very easy to use, easy to navigate, looks very nice on my shop. The customer service from Sam was the best! Fast friendly response! Thank You very much Sam!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you're loving the app and our customer service! Thanks for the great review and for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Nickel

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Really happy with the customer service

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled you love the app and find our support helpful. 😊 If you need anything, we’re always here for you! - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Danke Adrian Für deine Hilfe! Klasse Support!! Und ein Super Team. Ich Werde Diese App Weiter Empfehlen!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit dem Support und unserem Team zufrieden sind! Danke für Ihre Weiterempfehlung und das tolle Feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

The help i got from Adrian was amazing, reached out straight away and had everything up and running for me in less than 5 minutes!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear! We're thrilled we could get everything up and running quickly for you. Thanks for sharing your experience! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Adrian was so helpful and informative! Keep up the fantastic work, sir!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to be helpful and informative. Appreciate your encouragement! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 21, 2024

FAST support, FREE app, HAPPY customer! Thank you Adrian for the fast setup and help

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Awesome to hear you're happy with the support and setup! Thanks for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 21, 2024

I have and increible experience with Jamie !! The app is perfect for my store !!

Store

Womanal

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear about your incredible experience! Thanks for choosing our app for your store! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Awesome and fast! very simple solution all the time!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're finding our solutions simple and fast! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Awesome Customer Service from Sam. Helped me out Great App

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to help and glad you're loving the app! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Excellent service and prompt free features that would normally be expensive, and the option to add brand palette to your sections.

Store

Rivete

Using app

5 months

Total reviews

15

Average rating

5.0

Developer Reply

Thrilled you're enjoying the features and customization! Thanks for sharing your positive experience. 🌟 - Kevin & TYDAL Team

5 / 5 Share

Sept. 19, 2024

Super application, facile à paramétrer et le service client est au TOP, un grand merci à Jamie pour c'est conseils.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service ! Merci pour votre message, nous sommes là quand vous avez besoin de nous. 😊🚀 - Kevin et l'équipe TYDAL

5 / 5 Share

Sept. 19, 2024

Sam was amazing. He helped me with my question and even put in my suggestions to the proper teams. He helped me find new apps and gave me suggestions to improve my website as well. 10/10 would love to have Sam again!

Using app

18 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the awesome review. We're always here to help and improve your experience. 😊🌟 - Kevin & TYDAL Team

5 / 5 Share

Sept. 19, 2024

Fully free app, containing everything necessary to have reviews on the store. Clear and easy to use. I am mega glad that I came across it. btw. thanks for the quick and hassle-free help!:)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear our app makes managing reviews easy for you. If you need anything else, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 19, 2024

Best Support Awesome app

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're thrilled you love the app and our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 19, 2024

Great job so far. Well integrated into Shopify, completely free and with all options available. Prompt response from the team through Chat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're glad to hear you're enjoying the integration and our prompt support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 19, 2024

Amazing customer support. Had help from Sam, Adrian and Jamie. Had an issue with the widget being off margin on our website's product page and kindly customized the colour of the review stars. They sorted out our issues in a timely manner. Thanks again!

Store

Elysius

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled we could resolve your issues quickly and customize to your needs! Thanks for your kind words. 😊 - Kevin & TYDAL Team