TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,854
chart
#391
All reviews
Rating Breakdown
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Aug. 9, 2024
Their support is fantastic but I've gotta say, the layout/style is quite ugly and you can't customise anything to the point of making it look good You can of course custom CSS it but that's a lot of work and the premade CSS themes are really basic, it's a shame because if they had some modern and up to date themes baked into the customisation the app would be much better It's also directly tied to the product, if you want to also have a review slider/testimonial too you need another app just for that
Thanks for your honest feedback. We're glad you liked our support! We hear you on the customization—your input is crucial as we work to improve. We'll look into enhancing our themes and integration options. 😊 - Kevin & TYDAL Team
Aug. 9, 2024
Great customer service and brilliant help
Thank you so much! We're thrilled you found our customer service helpful. Your satisfaction is our top priority! 😊 - Kevin & TYDAL Team
Aug. 9, 2024
Aug. 9, 2024
Amazing customer service. Jamie helped me out a ton. App seems great thus far. I hope Multilanguage will become a think, would then make this app probably the no.1 in my opinion
Thanks for your feedback! We're thrilled you're happy with the support and app. We're taking note of your multilanguage suggestion—stay tuned! 😊 - Kevin & TYDAL Team
Aug. 9, 2024
I would specially recommend anyone about this app. It's easy to install and the support team is always there to help you out wherever you are stuck. Great app. Eagerly waiting for more updates.
Thanks for recommending us! We're glad to hear our support team has been helpful. Stay tuned for more updates—we're excited too! 😊 - Kevin & TYDAL Team
Aug. 9, 2024
This app is incredible, can't believe It's free, plus these guys are super helpful and reply within seconds!! Definitely recommend!!
Wow, thanks for the glowing review! We're so glad you're loving the app and our support. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team
Aug. 8, 2024
Best not because of the product although it's best too but what makes them stand apart is best customer support.
Thanks for your kind words! Thrilled you love our product and support. We're here to make sure you always have the best experience! 😊 - Kevin & TYDAL Team
Aug. 8, 2024
Great support team, and great app. One of the best when it comes to review apps
Thanks so much! We're thrilled to be among your top picks for review apps. Your support means the world to us! 😊 - Kevin & TYDAL Team
Aug. 8, 2024
Exceptional Customer Service by Jamie Jamie provided outstanding customer service during my recent interaction. They were extremely knowledgeable, patient, and went above and beyond to ensure all my queries were addressed promptly. Jamie's professionalism and friendly demeanor made the entire process smooth and stress-free. Their guidance was clear and helpful, making it easy for me to understand and implement the solutions provided. I am thoroughly impressed with the level of support I received and would highly recommend Jamie to anyone in need of assistance. Keep up the great work, Jamie!
Wow, thank you for such a glowing review! We're thrilled that our support made your experience smooth and stress-free. We’ll keep up the great work to ensure you always have a top-notch experience! - Kevin & TYDAL Team
Aug. 8, 2024
very nice app
Thanks for the compliment! We're glad you're enjoying our app. 😊 - Kevin & TYDAL Team
Aug. 8, 2024
Jamie was a great help. Very friendly and responsive. Thanks!
Happy to hear that! Thanks for your kind words—we're always here to help! 😊 - Kevin & TYDAL Team
Aug. 8, 2024
The app itself looks so good and very easy to use! I contacted the customer service team and Sam was very helpful and assisted me so quickly! I really appreciate the efficiency!
Thanks for your feedback! We're delighted our app and customer service met your expectations. Your satisfaction is our priority! 😊 - Kevin & TYDAL Team
Aug. 7, 2024
Really good app to use in my store and customer support very active and supportive. Would definitely reccomend using the app in your store... Thanks so much!! :)
Thanks for the awesome review! We're so happy our app and support team have been helpful. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team
Aug. 7, 2024
Great app, easy to use and helped a lot!
Thanks for the kind words! We're so glad our app is making things easier for you. 😊 - Kevin & TYDAL Team
Aug. 7, 2024
I've had an excellent experience using the TYDAL Product Reviews App. It's incredibly user-friendly and has significantly boosted the credibility of my store. The seamless integration with my Shopify store allowed me to effortlessly display customer reviews, which has helped in building trust with potential buyers. The customization options are fantastic, enabling me to match the review widget perfectly with my store's design. The support team has been responsive and helpful, addressing any questions I had promptly. Overall, this app has been a game-changer for my eCommerce business, and I highly recommend it to anyone looking to enhance their store's reputation with authentic customer feedback
Wow, thanks for the detailed review! We're thrilled to hear how much TYDAL has helped your store. Your success is our success, and we're here anytime you need support! 😊 - Kevin & TYDAL Team
Aug. 7, 2024
Sam was awesome giving me a hand , even she advise me with an extra point!
Thanks for your review! We're thrilled to hear you had such a helpful experience. Your feedback is truly appreciated! 😊 - Kevin & TYDAL Team
Aug. 7, 2024
Tydel support team is immediately ready to help out upon installing. Go ahead and engage with their chat box. You will not be alone setting up the app. Jamie was friendly and helpful. I felt like I had my own personal admin taking care of the boring bits while I played with placing the widget on my product page theme. The widget is clean, simple, and melts right into the theme design. So far, so good. I’m looking forward to watching how well it performs. Thanks Tydel team!
So glad you’re enjoying the setup and our support! Thanks for the shoutout to our team. We're excited to see how well the widget performs for you! - Kevin & TYDAL Team
Aug. 7, 2024
Oct. 23, 2024
App works well most of the time. Any time I have had an issue, the customer support responds very quickly and has always fixed any issues I have. Sam from customer support was fast and got the job done effortlessly.
So happy to hear about your great experience! Thanks for the recommendation—we appreciate it! - Kevin & TYDAL Team
Aug. 7, 2024
The app is amazing and the customer service is exceptional. Adrian was extremely helpful at helping me setup and even went out of his way to offer vip features for the cost of nothing :) Will be sticking with this app for a long time
Thrilled to hear you're loving the app and our customer service! Thanks for sticking with us and enjoying those VIP features! - Kevin & TYDAL Team