All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
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5 / 5 Share

April 17, 2024

Store

Matri

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2024

For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!) Thanks, will use for a long time for sure :)

Using app

23 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 17, 2024

Astonishing support! Asked around about some features before starting the app and seems to have exactly what I wanted in the free version already! Can't wait to see the results It will bring to my business. Jamie in the support team is awesome!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We're thrilled to hear our features align with your needs. Excited for the impact they'll have on your business! - Kevin & TYDAL Team

5 / 5 Share

April 17, 2024

Store

NectarB

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Sam was very helpful getting my store started. They went above and beyond with their customer service; very impressed!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! We're thrilled we could help get your store up and running. Here if you need us—just a message away! - Kevin & TYDAL Team

5 / 5 Share

April 11, 2024

I had Sam help me out with a few issues. I would have to say he was amazing went above and beyond to fix all the issues I had. He is a legend thank you so much for all your help.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so pleased to hear our support team went above and beyond for you. Your kind words mean a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 11, 2024

Jamie is great! Thank you for the support.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you're happy with the support. - Kevin & TYDAL Team

5 / 5 Share

April 10, 2024

系統很完整,也很方便設定,可以上傳圖片與影片,也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

很高興您發現我們的系統用戶友好且可自訂! 我們的目標是提供最佳體驗,因此我們的團隊能夠為您提供幫助真是太好了。 這是美妙的結果! 🌟 - 凱文和蒂達爾團隊

5 / 5 Share

April 8, 2024

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Store

WoopX

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

great customer service Jamie is Fabulous and very helpful! thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you had a fabulous experience. Your appreciation means the world to us! - Kevin & TYDAL Team

5 / 5 Share

April 4, 2024

Great customer service!

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin & TYDAL Team

5 / 5 Share

April 3, 2024

Very great customer service! I am still investigating all the app's features but so far it looks very good. Jamie was really nice and helpful. I had a question about the app and she replied literally in five seconds. Impressive service! 5 stars well deserved!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you're enjoying the app and our speedy support! Exploring all features takes time, and we're here to help every step of the way. Thanks for the 5 stars! ⭐ - Kevin & TYDAL Team

5 / 5 Share

April 2, 2024

very good

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the thumbs up! Glad you're enjoying our service. If there's anything more we can do for you, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

April 2, 2024

Would totally recommend trying out this app. Customer service is also great!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad you'd recommend us and are happy with our customer service! Your support means everything. Thanks for the kind words! - Kevin & TYDAL Team

5 / 5 Share

April 2, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

I was looking for a good review app for my shopify store, one of my friend suggested Tydal. I found it highly customizable, that too @ free plan. Their support team is really fast, they provided a real time support for smooth integration with my e-com store. Special thanks to Sam from the support team.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear Tydal has been a perfect fit for your Shopify store! Big thanks for your kind words about our support. - Kevin & TYDAL Team

5 / 5 Share

March 28, 2024

Received help from Sam who was fantastic, very quick to respond and knowledgeable to solve my problem. Would definitely recommend this app to other online stores!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear we were able to assist you effectively! Thanks for recommending us. 😊 - Kevin & TYDAL Team

5 / 5 Share

March 27, 2024

Merci à l'équipe de TYDAL, particulièrement Jamie qui a régler mon problème et qui a régler d'autres choses sans que je ne lui demande mais qui m'ont fait grandement plaisir. Merci Jamie

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Je suis tellement heureux que nous puissions faire un effort supplémentaire pour vous ! Vôtre satisfaction est nôtre priorité absolue. Merci de faire partie de la famille TYDAL ! - L'équipe Kévin & TYDAL

5 / 5 Share

March 26, 2024

Cannot recommend highly enough, easy to integrate, support staff respond within a couple minutes and are incredibly helpful

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for the glowing recommendation! We're so happy about your positive experience with our support team and integration process. 😃 - Kevin & TYDAL Team