All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

L'experience est très bonne. Le personnel Sam est très gentil et rapide.

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Merci pour vos commentaires! Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience grâce à notre soutien. Vôtre satisfaction est nôtre priorité absolue! - L'équipe Kévin & TYDAL

5 / 5 Share

March 22, 2024

Estoy en el proceso de poner una app de reseñas para mi tienda. Y puedo decir que estoy de momento gratamente sorprendido por la rapidez con la que te atiende. Sam me resolvió unos fallos enseguida y fue muy atento. En un futuro con más tiempo escribiré otra reseña para que sepáis como va funcionando

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por compartir su experiencia! Nos alegra saber que ha tenido un gran comienzo. Esperamos sus ideas futuras. ¡Siempre estamos aquí para ayudar! - Kevin y equipo TYDAL

5 / 5 Share

March 20, 2024

Excellent customer support. Haven't had much time to actually use the app, but I don't anticipate encountering any problems. Highly recommend!

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear about your positive experience with our support team. Enjoy the app, and we're here if you need us! - Kevin & TYDAL Team

5 / 5 Share

March 19, 2024

This review app seems to be one of the sturdiest, and most feature-rich of the apps like it on the Shopify store, with a VERY generous free plan. Sam from support helped me verify my store to get the "Powered By" marking removed as a part of the free plan. Sam was very helpful and worked quickly.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Super glad to hear you're enjoying our app and support! Thanks for the shoutout. We're always here to help, so don't hesitate to reach out! - Kevin & TYDAL Team

4 / 5 Share

March 18, 2024

App does everything I need it to do. Only frustration is my shopify theme background is black and the preview on the app shows white so I have to do everything the opposite colors for the words/items that are on my website (like the words "Based on 10 reviews" and the rating number above the stars. etc.) which is a pain to go back and forth refreshing the site to see if everything is showing correctly. Wish they had an option to change the preview colors as well for this problem.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback! We hear you on the color preview issue and will explore adding more customization options. Appreciate your patience and suggestions! - Kevin & TYDAL Team

5 / 5 Share

March 18, 2024

il team Sam mi è stato di grandissimo aiuto. Inizierò presto ad utilizzare l'app TYDAL per dare la possibilità alle mie clienti di lasciare un giudizio sul nostro lavoro

Store

SIMROX

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Sono entusiasta che il nostro team sia stato di grande aiuto! Sono entusiasta che tu inizi a utilizzare TYDAL e offra ai tuoi clienti un modo per condividere feedback. Grazie per averci scelto! -Kevin e la squadra TYDAL

5 / 5 Share

March 15, 2024

Great app customer service was fast and very helpful

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & TYDAL Team

5 / 5 Share

March 13, 2024

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Jamie is awesome! She is professional and helpful. I wish everyone gets to experience working with her. She helped me with my issue, suggested a fix to my website, and was super kind the whole time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you found our service awesome and helpful! We're so glad we've made a positive impact. Thanks for your kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

March 12, 2024

Great communication, Fast and Easy!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

so far in my exploration of the app, it's very self explanatory. If you have questions about anything, customer service answers almost immediately. I like what they have to offer in the Free version of the app. Once I pick up more views and emails, I'll be sure converting to the Paid version. Looking forward to learning more!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're glad you find the app intuitive and our customer service helpful. Excited for your growth and to have you with us! 🚀 - Kevin & TYDAL Team

5 / 5 Share

Feb. 22, 2024

Within 2 months, I have noticed a significance in conversion along with an increase in customer reviews. Thank you Arianne! It's been such a pleasure working with you. Your timely response and impactful knowledge informing our team of ways for improvements has helped tremendously.

Store

Knoxie

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear about your success and positive experience with us! Your feedback is much appreciated. Here's to more growth and improvements! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Feb. 21, 2024

Tydal Product Review App has been a game-changer for our Shopify store! The seamless integration and user-friendly interface have made it incredibly easy for our customers to leave reviews. The app has helped us build trust with potential buyers and increase sales. We highly recommend Tydal to any Shopify store looking to showcase customer feedback effectively. Thank you, Tydal, for enhancing our online presence and customer engagement!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled that our app has been a game-changer for your store! Thanks for the high praise and recommendation. We're here to support your success! 🚀😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 20, 2024

Great Customer Support, very humble team. Highly recommended app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you found our support team great and humble! Thanks for the high recommendation. We're here to help anytime you need us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 20, 2024

Enjoy this app, easy to use and great customer care from the team

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Feb. 19, 2024

The review app is really easy to set up and use, the customizations are very nice and the whole set up and design process took me 5 minutes. I really appreciate their very responsive and helpful customer support as well. I highly recommend this app.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear setup was a breeze and you're loving the customizations! Your praise for our customer support means a lot. Thanks for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Feb. 15, 2024

Good support Arianne helps alot and makes everything happen to help. Good Worker and Supporter

Store

MeFiy

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shout-out! We're happy to help and make things easier for you. Your support means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

Feb. 15, 2024

Having product reviews for your products is a no brainer and Rivo automatically sends out review requests for you and the app is straight forward and easy to set up. If however you hit a problem the support team is available on chat and get things sorted in no time. I can highly recommend this app. Great stuff and special thanks to Paul for his help today. Sorted my problems out

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! So glad to hear that our app has made review collection seamless for you. If there's anything else we can do, please let us know. - Kevin & TYDAL Team

5 / 5 Share

Feb. 12, 2024

Customer support in itself makes this app worth a 5-star! Every time I am struggling to figure something out they have a customer service rep quickly respond to my inquiry. Everyone has been super helpful, especially Arianne who helped me to finally figure out how to import reviews after my many failed attempts. The app is easy to navigate and customize and even has a ton of benefits just on the free account, though upgrading is definitely worth it too!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear our app and support have been such a hit for you! Thanks for the 5-star shout-out. We're always here to help, especially with those tricky bits. Enjoy the app and its many benefits! 😊 - Kevin & Rivo Team

4 / 5 Share

Feb. 9, 2024

Superb App for Review and the support system is also nice

Using app

About 1 month

Total reviews

1

Average rating

4.0