All reviews

Rating Breakdown

  • 5
    97% (861 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 96% (852)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2021

Great customer service! We set up the app and needed help to install and change the code in our theme. The team worked just one day to get it done. Excellence service, worked timely.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

The reviews were not showing up initially. Later connected with their support team on chat and they fixed it super quick. Good support team

Using app

About 20 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

March 5, 2025

Very prompt and helpful support. I preferred the app prior to their most recent changes as currently the base plan is quite restrictive. Their interface is fairly easy to use and I like the csv import capability.

Using app

Almost 5 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Feb. 4, 2025

I've been using this app for 3 years now and when I installed onto a new theme there was a slight glitch where my reviews didn’t show, I took a screen shot of where it happened and sent them a message, it was fixed immediately! Very happy with this product, thankyou.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2021

Helpful service - always on hand to help quickly if I needed anything. Star reviews look great on website.

Using app

11 days

Total reviews

3

Average rating

4.3

5 / 5 Share

May 2, 2021

Nice app. The team has very good customer service. We mostly use it for reviews, though we're open to try it for other items.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2021

Thanks a lot again for the great assistance. Rivyo is always my favourite product review app. I am using it in all of my stores.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

customer service is really good, help me a lot for my questions. And the review section looks great! Could customize according to my own demand.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Helpful and really great service.This app can fit into my theme perfectly.And reviews can be displayed in a page.Great idea Updated on July 17th: I had a great experience with Rivyo Product Reviews' customer service! Jigs P was extremely patient and helpful in resolving my issue. I really appreciate their dedication to ensuring customer satisfaction. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

We decided to install the app and the team was super nice when it came to helping us. We have yet to try it and see how it works, but I think it will be good. Will update the review after a while of using it.

Using app

About 15 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2021

we are very satisfied with Rivyo ,it is amazing! we have tested other software such as Ali product review, I have to say ,the Rivyo is the best!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

The app is pretty good, the customer service response is also very timely, quickly solve the problem I encountered in the process of using

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Once again a positive experience with Rivyo! The team was super responsive and handled our questions and requests in a timely and professional manner.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2021

very responsive and helpful support. very responsive and helpful support very responsive and helpful support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

This app works very well and runs smoothly. I would recommend to any other Shopify store owner. The chat support are very helpful and efficient and respond in a timely matter.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

This app is great and the staff is even better!! Direct support on the spot! No waiting for tickets or answering emails. Really the best review app I have seen so far!!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2021

Great app. Solved my problem. I highly recommend it, I have used it on several websites. Please don't hesitate and trust me

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Excellent and timely communication. I contacted them to implement a change to my theme via CSS and they were professional and helpful. It is an app we have been using since our store and we are very happy with it.

Store

SEIGLAM

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

This app helped us seamlessly take our reviews from Amazon and import them into our Shopify store. Great support, super responsive and helpful. Highly recommend this app.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2021

Great experience so far with the app, and really good support from the team. Very quick to respond, and helpful with getting it working on the site. Thank you!

Using app

29 days

Total reviews

2

Average rating

5.0