All reviews

Rating Breakdown

  • 5
    93% (406 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 92% (403)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2020

the support is very nice...and i love this app..thank you so mcuh!! Selina, is the one who helped me, shes AMAZING!! so TALENTED and VERY NICE!!! .......................................

Using app

About 14 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 23, 2020

This app is perfect i you want put some reviews on you store. I want also to underline that the support is great.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

this app is a MUST-HAVE for every ecom store, Dan was very helpful to setup the google snippet code on my site.

Using app

Almost 2 years

Total reviews

16

Average rating

4.9

1 / 5 Share

Nov. 22, 2020

NO UNINSTALL FEATURE. Installer beware. I found other apps to be better... but that's not the core reason behind 1-Star, the core reason is this: Ryviu installs inself into your Shopify with no true uninstall option. Sure, you can delete it, but enjoy having their buttons and nonsense in your back-end product viewer FOREVER (like within your shopify interface). I messaged them asking for how to remove it; no response. Every other app Ive installed has easy uninstall options (where needed) or fast customer service. Update: it was a Ryviu chrome extension that came with the App (?) causing this on the shopify side of things. Interestingly, it was never active, but requesting access-- yet still causing this mischief. So to uninstall: You need to go into about 5 different pages (Theme pages, Product pages) search Ryviu, delete them. Then make sure that the extension (which I'm guessing installs on its own and then runs on its own without being approved) is then deleted too. Yuck. Better still, don't install this in the first place.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Dan here from Ryviu. - You can simply uninstall our app by clicking Delete next to Ryviu - Product Reviews app from your Shopify store admin > Apps. Our app cannot remove codes that were added because when uninstalling, you removed the permission of Ryviu to connect with your store but they will not work and affect your store after uninstalling the app. - Ryviu icons you see on your Shopify Products come from Ryviu's chrome extension, you can delete this extension from your chrome then icons will be removed too. All the best, Ryviu Team

3 / 5 Share

Nov. 18, 2020

This App has great effect on the store's speed score, its very disappointing to see my speed score drop down crazy when I apply this app, however it seems the score is not that accurate because the actual speed of opening a product page is still fast, why?

Store

Timeson

Using app

About 2 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi there, Dan here from Ryviu team. Our app is using Shopify API and it always loads after your site has fully loaded only so it cannot affect the store's score. Best Regards, Dan from Ryviu

5 / 5 Share

Nov. 16, 2020

Great app love it and awesome customer service, will recommend to anyone. cheers. You will love it like we did. A++++++++++

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 15, 2020

Awesome app, helpful staff. totally recommended to other customers, go for this one. Staff helped me on my things.

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2023

Absolutely spot on support, i had to make some custom changes and they took care of it in no time, the app is awesome

Using app

Over 2 years

Total reviews

7

Average rating

2.1

5 / 5 Share

Nov. 5, 2020

Very satisfied with this app. It offer the best service and it's very helpful to our store. Thanks to the developers and the sellers.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

App has good functionality and customisation. Real stand out for me is the customer service - very helpful staff.

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Awesome support! fulfilled my request literally overnight in just a few hours! Looking forward to using the app.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Really good review app. Simple to modify and make fit the theme. The customer service is very quick and helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Love this app. Support is great. When there has been small bux, they always fixed it within a day. <3

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

amazing and fast and very friendly support. and I love the app as well. and I hope my customers will use it like me. thank you very much for your help and great support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

The support of Ryviu responded quickly at any time. I am highly satisfied with the support services. I 've contacted them twice to resolve two different issues. All issues can be resolved quickly with the assistance of support fof Ryviu. Thank you very much.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Very good app for increase sells with good reviews. So nice for the price ! :) Plus support is fast and accurate !

Using app

7 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 21, 2020

An excellent app for importing reviews from Amazon to your Shopify store! The customer support is great and always willing to help make any changes you may need! Highly recommended!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

This app is really useful to import reviews and edit them. Support team always takes time for you and are most of the times online. Best review app!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

GREAT APP, this is really helpful and the support is simply amazing, love everyone there!!!!!!!!!!!!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I just swap my review app to Ryviu these days, it works perfectly on mobile and tablet but has one small problem on my PC - the reviews for some product pages were not left aligned, some were middle aligned, some were right aligned, I tried to get some support online and got Ryviu team's speedy reply, to be honest, I never expect they can reply me so soon. The problem was perfectly solved in less an hour, Great team! Great App! Later when our business grows, definitely will upgrade and pay. Thanks a billion Ryviu team!

Using app

10 days

Total reviews

2

Average rating

5.0