S Loyalty and Rewards Program
Grow loyalty with a delightful rewards program & referrals
Rating
4.6
feedback
231
chart
#14,189
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
11%
-
Less than a month
37%
-
Less than a year
24%
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More than a year
17%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of use, good customer service, multilingual support, and customization options. Users appreciate the simplicity of setting up the app and the ability to create loyalty programs for their customers. However, negative feedback revolves around issues with customer support, high pricing for certain plans, lack of language support, and limitations in functionality. Some users also mentioned concerns about the app affecting the speed of their store.
Highlights
Review RSS Feed
All reviews
Sept. 24, 2025
Whenever I have issues (all related to customers who can't access account or sign up for one), I'm told it's my fault or my customer's fault. It's incredibly annoying. Nothing ever gets fixed. Clearly, if a customer has an account with my store, it should also be able to create a loyalty account but if you ask this app developer, that's not true. Somehow, some way they are doing something wrong. I would look elsewhere. i just waste time trying to get this thing to work. Once installed, it's a lot of work to switch to another app which is what they count on. Now I'm left to find another app where my customers can actually partake in the loyalty program that we pay for monthly. Ridiculous.
Sorry for any confusion or inconvenience caused. Our engineer checked and found that the customer always checked out as guest and never created an account with your store. You may want to ask him to create an account on your account registration page. I'll send you a more detailed explanation and instructions in the ticket.
July 29, 2024
Thank you for your review. We hope you continue to enjoy using our app!
June 28, 2024
No customer support, sent multiple requests and no response.
To the Eagles Wings Natural Health team, On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions. We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via [email protected] . Looking forward to assisting you!
May 30, 2024
Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.
Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.
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