All reviews

Rating Breakdown

  • 5
    76% (589 ratings)
  • 4
    17% (132 ratings)
  • 3
    4% (32 ratings)
  • 2
    2% (12 ratings)
  • 1
    2% (12 ratings)
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4 / 5 Share

Dec. 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Using app

About 6 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 3, 2013

This app was simple to set-up, we installed and launched our program in less than a day. It is certainly the best rewards app I could find after testing them all. There are a few drawbacks as far as flexibility, but some of that has to do with limitations of Shopify, as well.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 29, 2013

We do like this app over other options. We are working with support for a customized widget or other option and that is good that they are open to working with us to make that happen. However, the app can stall or take quite some time to load on the site and that creates a bit of an issue when the option for our rewards program is not available. So there is room to improve on the hosting.

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 27, 2013

Nice app. Dont like how it links to their website on the widget, hence why 4/5 stars, otherwise it would be 5/5. Hope they introduce it for shopify POS too!

Using app

29 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

Using app

About 3 years

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Using app

Over 3 years

Total reviews

5

Average rating

3.8

4 / 5 Share

Oct. 28, 2013

Loving that this app retains new and interested prospective customers through it's fan loyalty program. Just started using through free trial but so far liking the results. The only negative so far is that it's not mobile capable for all mobile phones, showing the pop up screen so large that customers can't opt out and shop if they choose to however they said they are working on it.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 14, 2015

I was blown away by how far above and beyond Sara went to show me that they appreciated our business. Definitely appreciated! App is very useful and glitch free. Our customers love it!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 16, 2013

Fantastic App, Really beginning to see the benefits from customer loyalty by using it. Think it will definitely improve customer retention. Recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2013

Just launched this app in our store. Very excited to see the results. We have been trying to find a low cost and easy to implement system. We think we found ii! Set up was extremely simple and was completed in very little time.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 15, 2013

This app is easy and convenient to use. Will definitely recommend it to a friend!

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 13, 2013

I just signed up and the app seems great so far. I agree with the reviewer below that minor customizations should be included in the basic plan ($20/month), such as customizing the email templates sent to customers when they sign up for and redeem rewards. For $240/year, I would also think we should be able to customize the name of the rewards program and do minor style customizations to the widgets.

Using app

13 days

Total reviews

4

Average rating

4.8